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BARRY N
Customer Reviews for Stewarts Street Performance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's hard to improve on something that was perfect.
DAVID Ocustomer service was excellent.
DAVID SVery polite and friendly staff here. Recommended! Good sized lot with plenty of equipment. I did the online check in and was in and out in a flash.
Kristian NVery nice, and fast
Melissa YGreat people. Nice and helpful. Very personable...
JASON DThe check in at this location is very good. I was met in the lot by a nice young man who did an evaluation on the vehicle in about 5 minutes and we were on our way. Very friendly.
HILLARY AA little confusion on pick up locations and drop of locations
RICHARD MEverything was perfect from requesting the rental to returning it. Thank you.
JAMES ABuddy was polite and professional.
Brent F.
THOMAS AEasy experience
Alan TThis location was excellent for the return of our rental truck. The representative came out to the vehicle, checked a few things that were on our agreement and we were heading home. Great location and experience.
Hillary ANothing, they were very helpful.
RAYMOND WExcellent experience, the person who helped me was knowledgeable and recommended exactly what I needed.
JACK SThe people who work her cannot do enough for you. Great location and solid employees.
MARK GEverything was great, no area to improve upon.
JEFFREY ZVery friendly and helpful employees
TISHA LWe were treated with respect and Matthew and Kelly were super helpful. Fantastic service.
MARY JFast return, friendly environment.
Jeff ACustomer friendly efficient staff! Always a pleasure!!!
ALFRED SVery pleased
JAMES GAwesome people here, very helpful
Aubrey WVery friendly
JOHN DVery friendly staff
KIMBERLY HAlways a great experience with this office. My favorite Uhaul location.
PETER IQuick and easy, as well as being extremely friendly!
William WBusy was great and friendly
Mark PExcellent customer service and seamless return
SHARON RFriendly, made sure I could pick up trailer even though they would be closed when I originally requested. Made sure I had everything I needed. Really great folks.
CINDY DAgain very helpful and simple return process. If I have moving needs again I will use U-Haul. Thanks again for the outstanding customer service Mike
Mike WAlways a good experience at this location.
PETER ICan't think of anything. Everything went smoothly.
DONNA BVery easy to work with and kind
MICHAEL KUhaul trailer had been in previous accident with stickers on it showing the damage. The Rep told me he was going to give me his best trailer. The lights fell out of the trailer. Total nightmare
LISA ZAll went well, better than expected, THANKYOU
JOSEPH WI have used this location twice both times their hours of operation indicated that they were open and both times they were not. There seems to be some sort of shop in the back where the work on vehicles but customer service is not great. the one time I actually felt with someone who worked there he seemed very uninterested in helping.
RICHARD BNot a thing,Stewart's team is always professional an polite, they should do a vedio so other uhaul dealerships can study an see how things are done right
STEVEN VBe upfront with costs. I was given a “free” extra day that I didn’t need or request only to find out that I was actually charged extra taxes and insurance. I was not told of the extra charges.
Dave WThe kid that I interfaced with is either autistic or just a dope. He was sarcastic and demeaning to me. I mistakenly brought a 2 5/8" ball on my hitch and after going home to get a 2" one, the first thing he said to me when I returned was "Did you bring the right size?" I thought this was so snarky that I replied "No jackball, I came back with the same one." Like no duh. Also he was dressed like a slob with an "Eat, Sleep, Anime" T-shirt on. The equipment was sub-part, the most egregious example is that the hydraulic brake reservoir was dry. Fortunately my neighbor had some DOT3 fluid so I could fill it up. One of the marker lights had a bad connection and flickered non-stop in my side view mirror at night and the roll door badly needs oiling. Strewarts Street Performance did not perform - and they don't seem to care.
DANIEL DThis is my favorite location to rent uhaul. These folks are professional and always take care of the customers.
TONY PThe staff person was very helpful in hooking me up, making sure everything was safe, and then unhooking me after I returned.
Thomas BEvery thing went well
DANNY SMatt runs a great location. His service is reliable and friendly.
JEFFERSON MAgent was extremely helpful and pleasant to work with!
DNNIS GVery helpful and friendly staff.
Magan AFacility was to open at 7:00 am but employee did not arrive until about 7:45 Leaving myself and two others waiting. Other wise excellent
HAL HJust keep up the good work
TAMARA MI requested a pick up in Prescott but was sent to Chino Valley, I ordered an appliance dolly and they did not have one so had to go to another pick up locations to get it, I ordered two dozen pads and receiving one dozen and didn't realize until I got to the job. So no, didn't go that well at all.
KENNETH EThe staff was very nice and friendly 😁 Overall I was very happy.
MARIA CThe trouble we had with your truck should be well documented on my account. The worst experience with a rental I have ever had. I was promised a call from someone at U-Haul but still haven't heard from anyone.
Cory H