Customer Reviews for Stocker Service Center

Make sure the truck is cleaned and tires are at the right pressure

The ladies in the office were great. It was last minute. Graceful to have it arranged so quickly

Nice people

Very nice, professional people at the drop off point. What a seamless transaction!!

Great staff, very helpful.

This place is great. Friendly staff.

Place was closed and customer service by phone was rude.

Nothing I can think of. Excellent service.

the code lock was jammed and required extensive force to open. The lock didn't appear large enough to fit through all three parts of the door latch system.

Location was closed

Very helpful and will use on future needs

GREAT AND QUICK SERVICE

Awesome great experience

She was very nice and showed Awesome customer service! I will go back any day to this location.Thanks Again!

Was overcharged by uhaul then when I called it was oh well i can't do anything and I had to dispute charges with my bank. NOT happy will not be using uhaul again will find another company for my final move from IN to TN

The gas tank only had 3/4 of a tank as stated in contract. Movers NEVER showed up in Johnson City. The only reason I chose "Veterans Are Us" is because they were Veterans. I spoke to the man several times by phone and text. He always told me they would be there. They NEVER came!

I am completely satisfied with the entire transaction including price and service.

When their is problems with the truck and asked for maybe a little gas money back but call the 1 800 number and complain but that shouldn't be my job that should be the ones renting these trucks if they can charge the credit card with no problem they should be able to help the customer out but instead I'm the one that has to go through the aggervation of calling kinda messed up I believe. Probably never rent a uhaul again

the issue i have is i told the person I made reservations with that the place I was dropping the dolley off with wasn't going to be open. no one told me I would be charged 21.95 for after hours fee. the place I dropped it off to is never open only open mon-thur sounds to me he is closed just to charge people . I won't ever again rent a tow dolley . might aswell buy one if im going to be charged Bogus fees

very good experience, wouldn't change anything

No room to park the truck.

There was no room to park the truck.

Great customer service

Stocker service center made this transaction smooth and professional. Highly recommend them

Amazing experience.

One of the lady's in the office even helped me with hooking up the trailer

Only wish you had half day rentals for short drives

Experience was so great, can not improve the excellence

This place was always able to accommodate us when we needed them to. Thank you for such a great job.

Make an easier drop off spot if closed

There is nothing to improve at Stocker's Tire and Service Center , the U-haul equipment is always keep and checked over by the owner.The staff always greet you and so friendly and helpful , I use that business because they are the best.

Customer Service is amazing! Friendly conversation, genuine interest in customer and truck was ready and waiting. Thanks so much!

I have rented here before as well as dropped off. Quick and easy.

Dont charge for days they aren't open.

I rented one truck 15-footer and got charged over $200 for one day. And I returned it just before 5 that same day I rented it. I am very unhappy

I had a good experience with Uhaul.

When we rented Uhaul on line the place I requested to pick up ended up not being available. I was contacted same day with solution at another place actually closer to my home. Plus they were not open Saturday so they allowed us to pick up on Friday for additional cost. I will definitely be recommending Uhaul to others.

There was no walk through of the truck before we left. There was a huge scratch in the driver side of the truck and the pictures sent were old. Usually, a walk through is done with a customer so any damages can be recorded.

Was closed when truck was dropped off

The gate was closed and the sign said out to lunch from 12:00 - 1:00 but it was 11:40. Come to find out they were on vacation the entire time and never opened the gate. They did however have a drop box on the outside for the key. Just wish they had a sign that said what to do and closed for vacation.

My only complaint is that not enough miles were given for the trip. I only went over by about 50-60 miles . I drove straight here, after loading the truck .

Salesperson was friendly and kind.

Didn't know I was supposed to fold the moving pads; cost me an extra $30 - a little disappointing.

Really great experience. The people at this location are really nice!

Friendly and helpful staff. I have used this location for pickup and drop-off. Great service.

This was by far the best experience I have ever had with U-haul! Thank you for being professional and polite and helpful and informative! This was much appreciated and lessened the stress of my move significantly.

My entire experience was excellent! I am recovering from a recent hip replacement and was having some difficulty getting the trailer hooked up. The lady I dealt with regarding the rental and the paperwork came out and helped me get the trailer hooked up including all the safety chains. I am most appreciative of her going out of her way to help me.

Even though the internet was down, the young lady who waited on me was diligent in using her own phone to get me on my way as quickly as possible.

Dont overcharge

The breaks mad noise and the windshield wipers didn't work well. Also the locks at the pick up location would not work. I was promted to try three trucks. The third finally opened. Very frustrating

Viola was so very helpful to our needs, very professional and courteous. Definitely would use them again and refer their services. So lucky to have them in our little town

It was great