Customer Reviews for Stop N Go
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Stop N Go
Melissa D. on
I was not asked where I would like to drop the uhaul off at and was told the gas tank was 3/4 full. Once inside the uhaul I took a picture of the gas gauge...it was NOT 3/4 full.
Donald H. on
When we called to setup return he told us no he was not a uhaul dealer and hung up on us. We showed up anyway to drop off, at that point he was friendly and processed our return.
John S. on
This was the second time that I dropped off a U-Haul truck at this location. My experience was really good both times. The drop off process is easy and quick and the operators at this location are friendly and helpful. I have no complaints and will continue to use this location in the future. Please thank the operators at this location.
Tom R. on
Fast, professional and very courteous service.
Tom H. on
You should receive the final statement before card is charged. Since I was over charged for an extra day, I now have to wait a week for refund of money
Aaron A. on
It’s ran out of a convenient store. They had me re-sweep very minor dust , not even enough to fill the palm of your hand, and had me back up the 26. ‘ truck in a side alley. Had to wait for store customers to get taken care of before I could leave and I was there first.
Ronald D. on
While dealing with U-Haul corporate was good, the individual pick up/drop off sites were lacking info.. Most told me I could drop my truck off after hours at ANY location, YET thats NOT the message I got from corporate. I had my drop off location changed, BUT that locaion called to say they didn't have room so it was changed again. AND, it was changed to a location that was even closer to my moving address so I would have thought it was the first drop off location choice. Also, pick up location didn't go over paperwork with me or anything to ensure I understood the agreement, etc... Just seems like information and caring was lacking
Christine M. on
Quick and easy dropoff.
Rosendo M. on
Nothing to improve. It was excellent.
Maite P. on
The rubber molding inside the cab completely coming down on driver.
Daniel P. on
All good
John S. on
The representative at this location was very nice, efficient, and polite. This location was one of a very few that would accept a 26ft truck. They did so without hesitation, for which I was truly grateful. I would definitely recommend this location to others.
thomas L. on
great job pusha
Diane K. on
When we got to New Smyrna Beach Florida the trailer was not even attached to the vehicle we had to call somebody for help when he came he said it was very unsafe and had to have a spa low him to the yard and get another trailer and then he helped us. Mark in New Smyrna Beach was wonderful he was the only good part of this entire move. When we got back to Las Vegas nobody wanted to take back our equipment when we were in Florida we were promised $200 off the bill once we got here and nobody knew anything of it. And you have very lazy rude people working for you that do not want to help
Ian C. on
This was a bit intimidating, as it is a convenience store in a ‘shady’ part of town. The storefront and inside the store weren’t very clean and if I were a single woman, I would have been crazy to go in alone. Fortunately my husband was with me....The truck had a dinner plate sized grease/dirt area on the seat that we had to scrub off. So that was a bit gross.
LEON C. on
The young man who helped us at this location was wonderful. My issues are with the original reservation I had at The Spot Food Mart 218 N DIXIE FWY NEW SMYRNA BEACH,FL 32168 (386) 957-5616 The elderly woman working there was quite unnerved as she couldn't reach the owner and she couldn't access our records in the computer. You did do a good job of finding me another truck quickly but I would just like to voice my displeasure of the original confusion. Obviously the owner of that store should not be a UHAUL distributor if he can not be there and take care of business.