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Customer Reviews for Stor Guard
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Stor Guard
Highly recommend
Customer service was excellent
Perfect!!
Paul is second to none! I go to him whenever possible, and count him as a top referral.
It is a cool place nothing bad to say about it good people in there
Very friendly and fast service. Easy to find and clean facilities.
The guy that took care of me added the insurance to my purchase after I declined it during the pre-arrival check-in. I missed it when I signed the receipt so I guess it's my fault. I would never use this location again which shouldn't be hard since I have no ties to Portland. I will watch the personnel like a hawk at u-haul locations moving forward.
They told me they had a trailer that my truck would fit on and it didn't i drove 6 hours.
if possible have more selection of vehicle to pick from
Great location to rent Uhaual trucks or storage units, friendly, clean, and always helpful! Thank you again Portland Tn Stor Guard!
none
none thank you
I was charged over 200+ dollars and my final bill was only supposed to be 60.00. I still need to be refunded the rest of the money y'all took out if my account!!!
The gentleman we spoke with was wonderful, very nice and made the process quick and easy. If we ever need another rental we are coming back to this location!
Very nice to us
There was no one there for the drop off it was after hours since it took all day to get the truck fixed before I could move anything
Extremely helpful and extremely professional and had a great attitude!
NOT FRIENDLY AT ALL . LIKE I WAS BOTHERING HIM !!! HE WANTED TO KNOW WHO TOLD ME TO DROP OF U HAUL TRAILER THERE. I TOLD HIM U HAUL DID. CUSTOMER SERVICE NEEDS IMPROVEMENT
The truck was not swept when I picked it up in Portland, Tenn., the u-haul at Ardmore pawn was very pleasant
Nothing I can think of at this location. The gentleman that runs this location was more than helpful, very well knowledgeable informing me every step of the way, and just an awesome experience overall. Would definitely recommend. Matthew H.
return was great and easy
Paul was very compliant and amiable
Lower prices
It was rusty and hard to work with.
They guy stayed after hours to help me. He was friendly and the turn in was smooth and easy.
When dropping off the uhaul, I had no issues and they were very friendly.
They gave the uhaul to me on half a tank then when I brought it back ON A HALF OF TANK they charged me. Though I have pictures of the gas gauge I have emailed them to uhaul and offered to send it to the guy. The same guy I spoke to did not care at all he said it was my problem. I would not recommend this crooked location.
the store keeper never walked around the u haul with me or check the fuel. I went ten miles, I'm not sure how that equals, 10 dollars worth of gas being charged to me?
Nothing
This app is not sending a verification code. I'm at the lot the trailer is in place
Great
Doing it online saves time. Loved that. Just sign a few places and you ready to go.
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