Customer Reviews for Stor Safe

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stor Safe

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KRYSTLE F.
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Customer did not leave a comment.

FLOYD P.
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William M.
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Wesley P.
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Customer did not leave a comment.

GERALDINE M.
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Nothing.

Sabrina R.
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Make the app easier to use.

STEPHEN S.
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Customer did not leave a comment.

SHENANDOAH T.
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Thank you. The van was awesome.

PATRICIA C.
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Customer did not leave a comment.

ANGELA W.
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Jeramy W.
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Nothing everything perfect

Janet N.
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The charge I ended up with was double what I was told. I did not exceed the mileage or anything either.

SUZANNE RUTH A.
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We had a 6' ramp for a 26' truck. Try carrying 3br house up an incline like that!!!

Jamie J.
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Customer did not leave a comment.

Gary B.
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Keep doing what you're doing!!!

BRUCE ALLEN M.
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Customer did not leave a comment.

ABRAHAM S.
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I have enjoyed your services. I have already been recommending this place to a lot of my family and friends. Excellent service for the money and in a very good location. Thank you...

WILLIAM K.
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Customer did not leave a comment.

Ben S.
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The man that ran the shop was very friendly, helped me with what I needed. Will recommend to everyone

MARY J.
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Matthew S.
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Carol A.
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I received a test message with drop off instructions. The instructions said if you were dropping off after hours, which we were, to enter a code at the gate and drop the trailer inside the gate. The text message indicated the code was #0330. THE CODE DIDN'T WORK. This was the SAME problem we encountered 1.5 years ago when we moved to this area. Couldn't get a hold of anyone or talk to anyone so we ended up dropping the trailer in front of the building both times. Frustrating to receive instructions by text message that AREN'T CORRECT.

Rick B.
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James F.
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HANK W.
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TRACY S.
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myron S.
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Ready for me when I arrived to pick up equipment. Ready when I returned it. The Rental experience was through and efficient.

Angela B.
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Customer did not leave a comment.

JEFFREY M.
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These trailers low profile pull so good. You don't realize the trailer is behind you. Load properly with heaviest weight over axle, its smooth sailing.

EDMUND G.
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Dorothy H.
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MELISSA R.
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DEBBIE S.
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JOSEPH N.
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Kent M.
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JAMES I.
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ROBERT K.
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WILLIAM M.
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JONATHAN M.
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Luis M.
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JON R.
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Roger was very helpful and made the complete process of rental, cost, and return of the vehicle very easy and productive!

Stephen W.
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Person I dealt with was very helpful and polite.

Christopher Jame W.
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An item was left in the cab, which Uhaul drop-off denied. It was later found in an employees possession! YOU HIRE THE BEST!

Deborah F.
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Customer did not leave a comment.

JAMIE P.
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RONALD H.
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Friendly service and great help to me.

JOHNNY R.
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cost a lot more than anticipated. $130 to pull a trailer 300 mi. I learned that the low advertised rates are local only.

TIMOTHY S.
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Customer did not leave a comment.

Jose P.
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All was very good

Mark A.
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Gentlemen that runs this shop is great and I have never had anything but positive interaction with him.

Steven M.
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The online pickup process was difficult to get through, so the manager offered to do a standard checkout. That didn't really go any quicker, but it ended up saving me money with a military discount. The back of the truck needed to be cleaned out, so that delayed the checkout process, but I was very pleased overall. Drop off was even easier. Thanks.

DEBBIE S.
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Customer did not leave a comment.

Johnny B.
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John T.
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KAREN N.
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This is the second time I've rented this vehicle and both times I've complained about the ANTS! It's infested!

CARLA L.
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Customer did not leave a comment.

Everly A.
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ROSE W.
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KENNETH B.
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WILLIAM G.
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DIONNE B.
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Quincy S.
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JENNYLYNN W.
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We had a wonderful experience and the gentleman that helped us was extremely personable and professional! It was much appreciated after a tiring day!

GREG M.
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Accept for the ants inside the cabin . It was ok to rent from this place . I'll go to South Mills if needed again

Olivia W.
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Your locations address is wrong. App wouldn't work for dispatch. Keys were left on truck, unlocked. Waited on hold for 1.5 hours, spoke with 4 different reps before they dispatched the truck. Reps sent me a link twice to upload license, wrong links. Absolutely horrible experience. Will never use Uhaul again. Will never tell anyone to use Uhaul. Pathetic.

Cheryl R.
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I 1st drop off want us to pay 200 but the 2nd was wonderful I paid for 3 days only had it 1 do I get money back

John L.
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Customer did not leave a comment.

GINA S.
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It was convenient. Thank you Roger for everything. The Spellmans.

Marcy W.
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Customer did not leave a comment.

Brantley R.
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Dropped off after hours no one was there

Barbara M.
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Customer did not leave a comment.

Karen N.
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The reason for “no” for cleanliness is the outside, cab, and back was infested with ants. I had to stop by the store and buy bug spray. Bitten once. Aside from this the van was fine.

Mark A.
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None. This gentleman is all over it and has not let me down.

MARC A.
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Customer did not leave a comment.

Jason F.
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CHRISTINE H.
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David P.
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Eric A.
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Willis H.
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Customer service was good.

AARON J.
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The Personnel answered all my questions.

Christopher R.
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workers need to wear masks

ARTHUR L.
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Customer did not leave a comment.

Anita H.
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Customer did not leave a comment.

HOLLY L.
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Great experience! Was a lifesaver!

MARY J.
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Customer did not leave a comment.

Donald B.
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This location has the best truck selection and the staff were very friendly and courteous. This isn't the most convenient location for me but I will drive the extra distance to use this location in the future.

Johnetta H.
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Everything was fine. No complaints.

VIVIAN L.
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Agent very friendly and helpful.

STEPHENRANDOLPH C.
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responsive and informed, had the info we needed on the day of without a pre-reserved truck. rates good, transaction and paperwork smooth. Will do business with again.

TERESA L.
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Wish the milage rate.was cheaper.

CHRISTOPHER A.
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Contract agreement for a car trailer and on the road inside of 20min with excellent customer service at Stor Safe Elizabeth City, NC.

JOYCE S.
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First time using this rental company but was very impressed with the ease of using the website, the text communications to check-in and check-out, and the onsite customer service.

Gabe H.
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Customer did not leave a comment.

Robert B.
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Robert H.
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Ali U.
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The person who works here is greatly helpful. He responds to text email etc almost immediately and provides all necessary info to make sure you get what you need. Strongly recommend.

DARESIA H.
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My experience renting the Cargo Van was perfect and seamless from beginning to end! The office was small and there was not a large crowd like I have encountered at other U-haul locations. Social distancing was in effect and only one person was allowed in at a time. My car was left on location during my rental and was safe and secure. I will definitely be utilizing this location again! A+ Service!

SHARON B.
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Excellent customer service!!!

BRIAN R.
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Trailer hitch on tongue was bent. Location of pickup flagged trailer but uhaul cleared it. Personally the hitch attachment of the trailer was not suitable to be hauled. This was not the agents fault. This is uhauls issue. Uhaul fix your equipment

William G.
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Owner was happy to see the 4x8 trailer. Said he hadn't seen one in some time. Dropped off with no problems.

No reviews have been submitted for this location.

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