Customer Reviews for Stor Safe
(U-Haul Neighborhood Dealer)

877 reviews

1745 Weeksville Rd   Elizabeth City, NC 27909

(252) 331-2313

Location Hours

  • Mon: 9 am - 4 pm
  • Tue-Wed: 10 am - 5 pm
  • Thur: 9 am - 5 pm
  • Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: 9:00 am - 11:00 am

Services at this Location:

Contact Us

(252) 331-2313

1745 Weeksville Rd
Elizabeth City, NC 27909

Services at this Location:

Location Hours

  • Mon: 9 am - 4 pm
  • Tue-Wed: 10 am - 5 pm
  • Thur: 9 am - 5 pm
  • Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: 9:00 am - 11:00 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Love this particular uhaul rental place. The staff is very friendly and professional. Thanks again for helping make my moving experience less stressful.

Danny G. 
Rating:
4.0

After hours drop off.

tony G. 
Rating:
3.0

Customer did not leave a comment.

Quinntaya G. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
4.0

Tell customers where the key pad is to open the gate.

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

Ronda P. 
Rating:
5.0

Customer did not leave a comment.

MARTHA U. 
Rating:
4.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
4.0

Customer did not leave a comment.

DALE J. 
Rating:
5.0

Customer did not leave a comment.

STEVENRAY D. 
Rating:
5.0

The on line check in was diffcult.and time consuming.

Pamela R. 
Rating:
5.0

Customer did not leave a comment.

Tim G. 
Rating:
5.0

Smooth transaction.Great customer service

Richard F. 
Rating:
4.0

By at least vacuuming the dog hair from the seat and deodorizing the seating compartment. It had a funky smell to it.

Luis M. 
Rating:
3.0

Customer did not leave a comment.

Peter B. 
Rating:
4.0

Roger was excellant!

ARTHUR L. 
Rating:
5.0

This man went over the top for me a d was awesome!!! I would recommend this place for anyone renting from uhaul.

Dawn P. 
Rating:
1.0

I was told I could drop off any Uhaul in elizabeth city,nc but then I was told a specific location but no one was there to check me in.I was on the phone for 1/2 hour trying to get someone to check me in but no one showed up.The Uhaul place they said to take it to,that someone was suppose to be there,was on the other side of town from my home.

crab P. 
Rating:
5.0

Customer did not leave a comment.

MARKW M. 
Rating:
5.0

Great experience from North Carolina to California. The truck ran great and the rates were reasonable. I'll definitely be using Uhaul on my next move.

John F. 
Rating:
3.0

The place was so small you miss it.

Anna B. 
Rating:
5.0

Customer did not leave a comment.

Terry W. 
Rating:
5.0

Nothing. The gentleman was courteous and professional! The equipment was clean and in excellent condition and both picking up and returning the equipment was a breeze with the help of the gentleman running things. I will be using this uhaul location again soon and recommend it to anyone needing a rental.

Danny P. 
Rating:
5.0

Customer did not leave a comment.

Gus M. 
Rating:
5.0

Awesome customer service

HEATHER S. 
Rating:
5.0

I have no complaints about the place of business or the owner. My complaint is with Uhaul. I paid for 24/7 service and you ended up authorizing another patron to take my truck. You did not notify me of the changes and I traveled 45 min to this location thinking I could access my truck early. I ended up having to wait an hour for the business to open putting my schedule behind 2 hours since I still needed to drive back 45 minutes. This is the second time in a month I have used Uhaul and the second time I have had significant problems. I wish I could say I would never use Uhaul again but sadly you have the monopoly on moving trucks and I'm forced to use your company. Very disappointed and will avoid Uhaul as much as possible in the future.

Jennifer C. 
Rating:
4.0

Customer did not leave a comment.

Tim G. 
Rating:
5.0

Thank you

Erin D. 
Rating:
3.0

Customer did not leave a comment.

Bill K. 
Rating:
4.0

Customer did not leave a comment.

Floyd B. 
Rating:
4.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Roger was awesome and the location worked well and was convenient. UHaul should review their inventory and consider upgrading some of their trucks. The truck I had got me to my location and back but shifting was slow and high RPM before the transmission would shift to the next gear. I know that this added to the low MPG.

TRAVIS D. 
Rating:
5.0

Customer did not leave a comment.

Duane S. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
4.0

Customer did not leave a comment.

Cristal S. 
Rating:
5.0

Customer did not leave a comment.

Duane S. 
Rating:
5.0

Customer did not leave a comment.

mildred R. 
Rating:
4.0

Customer did not leave a comment.

kim S. 
Rating:
5.0

Customer did not leave a comment.

Otis C. 
Rating:
3.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Danielle R. 
Rating:
5.0

Having someone present for pick up or turn in time. Other than that, the service was great.

BUTLER L. 
Rating:
5.0

Customer did not leave a comment.

CC P. 
Rating:
5.0

Customer did not leave a comment.

Duane S. 
Rating:
5.0

Customer did not leave a comment.

Joe M. 
Rating:
5.0

Awesome customer service

Elvis G. 
Rating:
3.0

The gas was on a fourth of a tank, and I feel that it should be at least half of a tank when someone rents the Uhaul.

BARBARA M. 
Rating:
4.0

Roger was great. Very friendly and knowledgeable about the equipment.

TRAVIS D. 
Rating:
5.0

Customer did not leave a comment.

Duane S. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHYEUGENE M. 
Rating:
5.0

Ready to help with any issues I had.

MARVIN R. 
Rating:
5.0

A bigger facility! The place is way too small! More pick up trucks, and more vans that can haul more!

HERBERT M. 
Rating:
5.0

Friendly and helpful. Waited an entire hour after close to make sure I got the equipment I needed.

NATHAN K. 
Rating:
4.0

Customer did not leave a comment.

Duane S. 
Rating:
3.0

Vehicles should have a thorough inspection and make sure all necessary equipment functions correctly. So windshield wipers were below average and I had to use the windshield washer fluid throughout the trip due to bad wiper blades.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

LARRYGALE A. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
3.0

i went 45 miles and charded for 80 miles please do better next time

WAYNE M. 
Rating:
5.0

Customer did not leave a comment.

BRANDON C. 
Rating:
5.0

Customer did not leave a comment.

Ricardo A. 
Rating:
5.0

Had a large assortment of trucks and trailers. Excellent service. Came out in the rain to hook me up

JAMES E. 
Rating:
5.0

Very pleased with entire experience

Bryan A. 
Rating:
5.0

Had no problems

CLAUDE B. 
Rating:
5.0

Customer did not leave a comment.

Carter S. 
Rating:
4.0

Customer did not leave a comment.

VAUGHN R. 
Rating:
3.0

Customer did not leave a comment.

TODD A. 
Rating:
5.0

Very friendly and accommodating

Tony W. 
Rating:
5.0

Customer did not leave a comment.

LISA R. 
Rating:
5.0

It would be nice if there were running lights on the front of the fenders of the car dollies. After dark you can't see them, especially for oncoming traffic

chris M. 
Rating:
5.0

Customer did not leave a comment.

ETHEL D. 
Rating:
5.0

Customer did not leave a comment.

HARRY H. 
Rating:
3.0

Have a deposit box that can hold your return key. I had to put the key in the mail slot in the door with a note stating that I had did this,

CLIFTON E. 
Rating:
5.0

Customer did not leave a comment.

Jeff P. 
Rating:
1.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

HELEN B. 
Rating:
5.0

Everything was great, including the friendly person at the office. Could not have been any easier to book!

Joanne M. 
Rating:
5.0

Customer did not leave a comment.

HELEN B. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR L. 
Rating:
1.0

My truck left me standed on side of road because my gas gauge didn't work

NELSON P. 
Rating:
5.0

Appreciate the great customer service!!

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

CARTER S. 
Rating:
3.0

Customer did not leave a comment.

PETRINA J. 
Rating:
5.0

No improvements needed

ONEAL P. 
Rating:
4.0

Good experience love the car hauler

VAUGHN R. 
Rating:
5.0

The guy that checked me in was very polite.

ASHLEY S. 
Rating:
5.0

Customer did not leave a comment.

TERENCELYNN B. 
Rating:
5.0

This gentleman has always been the best I've ever dealt with as far as U-Haul representatives. I have used U-Haul so many times over the years during my military career and now helping my kids (which seems like even more than all my military moves), and I couldn't ask for better treatment. Too often we only hear complaints, he deserves to be recognized for customer service.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

DALE J. 
Rating:
5.0

Customer did not leave a comment.

FELIX F. 
Rating:
5.0

Excellent location, rental was clean and ready, personal was friendly and helpful.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

LEVON H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD H. 
Rating:
5.0

Clone the sales person....he was great at his job.

ONEAL P. 
Rating:
5.0

Salesman very helpful. Trailer was exactly as advertised and very clean. Safety features were reviewed. He also showed me how to hook up the new braking system. He also gave me the gate code so I could return trailer after hours. Only discrepancy was that he offered 6 blankets for $10 whereas the website offered 10. Not a big deal but company needs to be consistent.

CARTER S. 
Rating:
5.0

Always friendly and professional

KENNETH W. 
Rating:
3.0

Customer did not leave a comment.

KENNETH G. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top