Customer did not leave a comment.
Paul F.
Customer Reviews for Stor Safe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome
taure T.I can't think of anything
Ethel D.The owner at this location was very helpful, polite and friendly as heck. I will recommend this location to anyone looking for a rental
JASON F.Great customer service, the truck was in good condition
PHYLLIS H.Everything was great. It could not have been improved in any way.
Tommy A.I had a pleasant and professional experience interacting with R. Morgan. The truck drove as well as any car. The truck was clean and in excellent condition. With all the mirrors, the backing was easy. I couldn't have moved to my new home without U-Haul. Thanks to a great truck I was able to move. I am sore from all the lifting, but without the appliance size hand truck it would have been impossible. The manager is nice and a keeper. I rate him and U-Haul a PERFECT 10 out of 10. I am sitting in my recliner typing these comments thanks to your fine service. Sincerely James M. Meads 03-04-2024
JAMES M.Nothing.. everything was good
David A.Wish the parking lot was a little bigger . But everything was amazing and support was super helpful
Samantha K.Everything was great!
STEPHANY W.We thought the experience with UHaul was great. No negative issues were experienced. Would use you again!!
David G.Excellent customer service. Earlier hours would be nice, but the overall experience was great.
Michelle K.Excellent customer service.
Michelle K.Everything went extremely smoothly.
Kenneth H.Easy check in and check out ! Don't go to the U-Haul storage places where you have to get your key out of a lock box using the app . My experience w that type place is it was a long and difficult process to check in and out . Best and easiest locations are when dealing w an actual person there .
Traci T.Very pleased with the service every time I rent. Thanks for locating a business close to the University and in walking distance to from my home!!
ONEAL P.Roger, was knowledgeable and a pleasure to work with
jeff S.The app and website were a mess. Got help on the phone to find a 10 footer an hour and a 15 away. The associates made sure to add some mileage for that and also taking it back to a discounted location. I only went 12 miles over the Alotted miles
Nat H.Keep up what you are doing now.
HASSAN H.The attendant was very knowledgeable and friendly. H was also very helpful.
Robert B.Excellent service
STEVENRAY D..
jeff S.Roger was excellent to work with and very knowledgeable
jeff S.Representative told me not to worry about check engine light if it came on. He said it was a catalytic converter code and he cleared it. It did come back on and I'm sure it contributed to the abysmal fuel consumption I experienced.
Jeremy J.Even dealing with this same place since I ever needed a U-Haul. Very nice person to do business with.
ANTHONY E.A dolly to help getting furniture in and out of uhaul. Thank you for your service as well. Happy holidays
ROSEMARY P.Roger is great.
TIM W.Excellent customer service!!!
ROGER M.good service
AARON M.The gentleman at this u-haul was helpful and more than nice. I was worried that this would be an onerous chore and he made everything go very smoothly.
Anne R.nothing to say
Timothy S.Special Note. The truck was well maintained but The truck needed to be cleaned outside. My husband had to clean the windshields. The inside needed to be sanitized. Other than that the rental experience was nice!
MARVIN B.Drop off was excellent. Friendly customer service!
Lisa P.Amazing service. Equipment was clean and ready! Always impressed with this location.
Rodney W.NOTHING needs to improve. The service was great.
quintin W.Everything was just as promised. The truck performed flawlessly.
LEWIS F.Have free mileage
Paula L.Offer discounts for using equipment multiple days
Paula L.Keep up the good work and don't change.
Ernest S.Mileage could be a little cheaper . The rates is good.
HASSAN H.Very helpful! Very customer service!
LISA P.CS was very good, third time using this location, always kind and patent. Will use services again
LAWRENCE G.Site manager and phone staff was very helpful
Cynthia S.Everything went smoothly.
ONIXJAVIER C.The gentleman that I worked with was very nice and polite
paul S.Keep it like it is.
HASSAN H.Couldn't have been treated better, +A severice and customer experience. Your greatly appreciated 👍.
luther C.It was very easy to drop of the equipment
SHARON R.Nothing, Excellent customer service and easy to pick up and return.
Rodney W.Trailer was clean and well maintained. Pulled easily. Dealer was helpful and very nice.
Eddie M.Management was friendly and helpful
John B.Service was very efficient and pleasant
Nanette D.N/A
NATALIE W.No suggestions for improvement, my experience could not have been better!
Julie M.good experience
Arindam S.Professional and friendly, great to work with..
JOHN B.Great customer service!
Michelle K.Can't remember the name of the person but he was very nice. I always enjoy renting from UHaul.
KEITH S.Very knowledgeable and friendly staff member. Was in and out with trailer in minutes.
JEFF Y.Drop off location was literally 20-30 miles from pickup location, and was charged $1 for every mile over 30 for rental, so was charged an additional $20 just to drop vehicle off.
Mark E.Only used for drop off return.
CINDY A.The service at the drop off location was shit.
Allen A.