Customer Reviews for Stor Safe

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stor Safe

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

MELISSA R.
Rating:

Customer did not leave a comment.

DEBBIE S.
Rating:

Customer did not leave a comment.

JOSEPH N.
Rating:

Customer did not leave a comment.

Kent M.
Rating:

Customer did not leave a comment.

JAMES I.
Rating:

Customer did not leave a comment.

ROBERT K.
Rating:

Customer did not leave a comment.

WILLIAM M.
Rating:

Customer did not leave a comment.

JONATHAN M.
Rating:

Customer did not leave a comment.

Luis M.
Rating:

Customer did not leave a comment.

JON R.
Rating:

Roger was very helpful and made the complete process of rental, cost, and return of the vehicle very easy and productive!

Stephen W.
Rating:

Person I dealt with was very helpful and polite.

Christopher Jame W.
Rating:

An item was left in the cab, which Uhaul drop-off denied. It was later found in an employees possession! YOU HIRE THE BEST!

Deborah F.
Rating:

Customer did not leave a comment.

JAMIE P.
Rating:

Customer did not leave a comment.

RONALD H.
Rating:

Friendly service and great help to me.

JOHNNY R.
Rating:

cost a lot more than anticipated. $130 to pull a trailer 300 mi. I learned that the low advertised rates are local only.

TIMOTHY S.
Rating:

Customer did not leave a comment.

Jose P.
Rating:

All was very good

Mark A.
Rating:

Gentlemen that runs this shop is great and I have never had anything but positive interaction with him.

Steven M.
Rating:

The online pickup process was difficult to get through, so the manager offered to do a standard checkout. That didn't really go any quicker, but it ended up saving me money with a military discount. The back of the truck needed to be cleaned out, so that delayed the checkout process, but I was very pleased overall. Drop off was even easier. Thanks.

DEBBIE S.
Rating:

Customer did not leave a comment.

Johnny B.
Rating:

Customer did not leave a comment.

John T.
Rating:

Customer did not leave a comment.

KAREN N.
Rating:

This is the second time I've rented this vehicle and both times I've complained about the ANTS! It's infested!

CARLA L.
Rating:

Customer did not leave a comment.

Everly A.
Rating:

Customer did not leave a comment.

ROSE W.
Rating:

Customer did not leave a comment.

KENNETH B.
Rating:

Customer did not leave a comment.

WILLIAM G.
Rating:

Customer did not leave a comment.

DIONNE B.
Rating:

Customer did not leave a comment.

Quincy S.
Rating:

Customer did not leave a comment.

JENNYLYNN W.
Rating:

We had a wonderful experience and the gentleman that helped us was extremely personable and professional! It was much appreciated after a tiring day!

GREG M.
Rating:

Accept for the ants inside the cabin . It was ok to rent from this place . I'll go to South Mills if needed again

Olivia W.
Rating:

Your locations address is wrong. App wouldn't work for dispatch. Keys were left on truck, unlocked. Waited on hold for 1.5 hours, spoke with 4 different reps before they dispatched the truck. Reps sent me a link twice to upload license, wrong links. Absolutely horrible experience. Will never use Uhaul again. Will never tell anyone to use Uhaul. Pathetic.

Cheryl R.
Rating:

I 1st drop off want us to pay 200 but the 2nd was wonderful I paid for 3 days only had it 1 do I get money back

John L.
Rating:

Customer did not leave a comment.

GINA S.
Rating:

It was convenient. Thank you Roger for everything. The Spellmans.

Marcy W.
Rating:

Customer did not leave a comment.

Brantley R.
Rating:

Dropped off after hours no one was there

Barbara M.
Rating:

Customer did not leave a comment.

Karen N.
Rating:

The reason for “no” for cleanliness is the outside, cab, and back was infested with ants. I had to stop by the store and buy bug spray. Bitten once. Aside from this the van was fine.

Mark A.
Rating:

None. This gentleman is all over it and has not let me down.

MARC A.
Rating:

Customer did not leave a comment.

Jason F.
Rating:

Customer did not leave a comment.

CHRISTINE H.
Rating:

Customer did not leave a comment.

David P.
Rating:

Customer did not leave a comment.

Eric A.
Rating:

Customer did not leave a comment.

Willis H.
Rating:

Customer service was good.

AARON J.
Rating:

The Personnel answered all my questions.

Christopher R.
Rating:

workers need to wear masks

ARTHUR L.
Rating:

Customer did not leave a comment.

Anita H.
Rating:

Customer did not leave a comment.

HOLLY L.
Rating:

Great experience! Was a lifesaver!

MARY J.
Rating:

Customer did not leave a comment.

Donald B.
Rating:

This location has the best truck selection and the staff were very friendly and courteous. This isn't the most convenient location for me but I will drive the extra distance to use this location in the future.

Johnetta H.
Rating:

Everything was fine. No complaints.

VIVIAN L.
Rating:

Agent very friendly and helpful.

STEPHENRANDOLPH C.
Rating:

responsive and informed, had the info we needed on the day of without a pre-reserved truck. rates good, transaction and paperwork smooth. Will do business with again.

TERESA L.
Rating:

Wish the milage rate.was cheaper.

CHRISTOPHER A.
Rating:

Contract agreement for a car trailer and on the road inside of 20min with excellent customer service at Stor Safe Elizabeth City, NC.

JOYCE S.
Rating:

First time using this rental company but was very impressed with the ease of using the website, the text communications to check-in and check-out, and the onsite customer service.

Gabe H.
Rating:

Customer did not leave a comment.

Robert B.
Rating:

Customer did not leave a comment.

Robert H.
Rating:

Customer did not leave a comment.

Ali U.
Rating:

The person who works here is greatly helpful. He responds to text email etc almost immediately and provides all necessary info to make sure you get what you need. Strongly recommend.

DARESIA H.
Rating:

My experience renting the Cargo Van was perfect and seamless from beginning to end! The office was small and there was not a large crowd like I have encountered at other U-haul locations. Social distancing was in effect and only one person was allowed in at a time. My car was left on location during my rental and was safe and secure. I will definitely be utilizing this location again! A+ Service!

SHARON B.
Rating:

Excellent customer service!!!

BRIAN R.
Rating:

Trailer hitch on tongue was bent. Location of pickup flagged trailer but uhaul cleared it. Personally the hitch attachment of the trailer was not suitable to be hauled. This was not the agents fault. This is uhauls issue. Uhaul fix your equipment

William G.
Rating:

Owner was happy to see the 4x8 trailer. Said he hadn't seen one in some time. Dropped off with no problems.

ASHLEY F.
Rating:

Customer did not leave a comment.

BERNARD L.
Rating:

Customer did not leave a comment.

SANVEDOR R.
Rating:

Customer did not leave a comment.

STEVEN N.
Rating:

Great service and fast

LAMONTA P.
Rating:

Customer did not leave a comment.

TERRY T.
Rating:

Customer did not leave a comment.

Victoria R.
Rating:

Customer did not leave a comment.

Barbara E.
Rating:

Read the email I just sent you. Very unhappy I would not uhaul to recommend anyone

Biart S.
Rating:

Customer did not leave a comment.

Allan H.
Rating:

Customer did not leave a comment.

Douglas W.
Rating:

Customer did not leave a comment.

Alexander R.
Rating:

Customer did not leave a comment.

AUDREY F.
Rating:

Very friendly.

Ronald W.
Rating:

Customer did not leave a comment.

Lucas C.
Rating:

The trailer didn't have a jack on it, so I had to physically pick it up off the ball of my truck. I had called a head to ensure the trailer I wanted was available and was told it was. I got to the location and the computer system wasn't working right and i couldn't use my debit card so I had to leave to get cash. Then the trailer that I was told was available it wasn't so I ended up with a trailer I didn't want. I will never go there again and probably will not use U-Haul again.

TIWONDA G.
Rating:

Customer did not leave a comment.

ROBERT,LOUIS H.
Rating:

Customer service was great

Lowell W.
Rating:

Customer did not leave a comment.

URBANO T.
Rating:

Customer did not leave a comment.

Daniel S.
Rating:

Customer did not leave a comment.

Audrey F.
Rating:

Customer did not leave a comment.

Wesley J.
Rating:

No comment

james P.
Rating:

Customer did not leave a comment.

Craig M.
Rating:

Roger was very helpful!

Brian M.
Rating:

Customer did not leave a comment.

Kameka R.
Rating:

Customer did not leave a comment.

Monchelle B.
Rating:

Customer did not leave a comment.

Jerry F.
Rating:

Customer did not leave a comment.

Kent M.
Rating:

Customer did not leave a comment.

Alice C.
Rating:

Customer did not leave a comment.

Mark A.
Rating:

Gentlemen was quick, thorough and exceptionally pleasant to work with. I've found my “go-to” for trailer rentals!!!

No reviews have been submitted for this location.

Back
To Top