Customer did not leave a comment.Leo Chrisia E.
Customer Reviews for Storage Cave Papillion
(U-Haul Neighborhood Dealer)
Papillion, NE 68046
Services at this Location:
- Mon–Fri9 am–5 pm
- Saturday9 am–12 pm
Special Operating Hours
- 12/25/2023: Closed
- 12/26/2023: Closed
- 1/1/2024: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lock sucked. Too many pictures need to be taken.Liam F.
Customer did not leave a comment.Jeff W.
Customer did not leave a comment.Patrilla T.
Last time I returned equipment at this location, the operator was very unprofessional and provided zero service. I actually decided to return after hours yesterday to make certain that I didn't need to interact with them in any way.Paul H.
Thank you for the grace on providing a minor extension to our return time due first snowfall road delays. It would be more helpful if this extension process was easier to coordinate than relying on ringing, perhaps a two hour extension for a proportional rate?Philip B.
Drop off was much better. Very smooth getting the keys back.Jessica D.
Customer did not leave a comment.GRANT M.
Customer did not leave a comment.Courtney R.
Fill out your form before you pick up your rentalâ€¦..I was in the van and headed down the road in 5 minutes!!!Debby D.
Picking up the truck and dropping it off was done via U-Haul app, which did not work well at all. In fact, it was a nightmare picking up the truck. I will never again rent from this location or any other that dies not have a human being to interact with.John W.
This is my 2nd time Renting a Truck from this Location and I've always had Great service On a 1-10 he gets a 10 !!!! ThanksReginald S.
Just dropped off didn't go in or speak to anyoneStephanie W.
Met every expectationLLOYD H.
Customer did not leave a comment.Joel W.
Customer did not leave a comment.Zac S.
Always a good experience at Storage Cave!Jeff G.
Customer did not leave a comment.Jim H.
I have someone available to answer a phone so you can have good communication to drop offDuane A.
Customer did not leave a comment.Lisa A.
The gas tank was only a little over half full when I picked it up. I miscalculated and ended up returning with a full tank, but wasn't able to be given any credit for putting in the extra gas. You're welcome, I guess, but left a bad taste in my mouth. Also it wasn't swept out and it was obvious a previous renter had been smoking in it (cigarette hole in the passenger seat, ash marks on the ceiling).Sharona C.
Customer did not leave a comment.CASEY H.
Customer did not leave a comment.Rob B.
Customer did not leave a comment.CHARLES B.
Customer did not leave a comment.Tammy N.
Customer did not leave a comment.Keith G.
All at Storage Cave was excellent. Would highly recommend this place as a storage facility or U-Haul rental.Kirt O.
Customer did not leave a comment.Roger C.
Customer did not leave a comment.Juan A.
On time, help with loading. In and out in a timely manner. All I could ask for!Michael D.
Manager is awesome! The only place I rent a U-Haul from in the Papillion/Omaha metro area.James S.
Quick & easy! Good value. Will definitely keep in mind the next time I have a bunch of stuff to move.Chris W.
Customer did not leave a comment.Michelle C.
Friendly, fast process, easy to get in and out of lot, return is a breeze!Brian C.
Customer did not leave a comment.Ellen A.
Customer service man was nice, fast and knowledgeable.Mike W.
Perfect as always!tim P.
The attendant was very disrespectful. Will not use that location again.Timothy P.
Customer did not leave a comment.Kristin F.
Customer did not leave a comment.john P.
Dropped off late. No service folks around. I called the next AM, and informed them. it was fine all around.Peter S.
I was in the dark about confirming return of a trailer. I have rented a UHaul truck recently and received detailed instructions about returning same. I left the trailer as instructed by the manager but no confirmation, etc., was received.Richard A.
Customer did not leave a comment.Jay B.
Steve was AWESOME !!!Melissa B.
Get the app wokig correctlyjosh W.
Customer did not leave a comment.Caleb S.
Everything was prefectlinda K.
Fast and easy, very friendlyNick S.
Customer did not leave a comment.Tammy A.
Customer did not leave a comment.Craig S.
Great experience. Easy to work with.JIM S.
Customer did not leave a comment.Melissa T.
location was perfect and the staff was great to work with.Julie K.
Very helpful staff! Even waited on me to arrive a bit late. Appreciate the extra care.Julie K.
Was efficient process, easy to setup, good van, drop off was a breeze!Brian C.
Customer did not leave a comment.Ross L.
Customer did not leave a comment.Troy K.
Customer did not leave a comment.Dave N.
Customer did not leave a comment.Courtney L.
Customer did not leave a comment.Stephen F.
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.Ryan B.
Everything was great, checking in the truck through the app made things smooth and easy.JOHN P.
Customer did not leave a comment.Jasi C.
Customer did not leave a comment.Ainsley S.
Dropped off after hours on May 28. Plenty of room to drop off trailer.Brian H.
Customer did not leave a comment.Jerry S.
Customer did not leave a comment.Logan A.
Customer did not leave a comment.Jeannette S.
Customer did not leave a comment.Valerie C.
5 Star ExperienceBill D.
Customer did not leave a comment.Roger O.
The site manager has ALL of the qualities that Uhaul is looking for in a good manager.Matt S.
Customer did not leave a comment.Christopher P.
Customer did not leave a comment.Patrick N.
Great guy runs this shopJames C.
Customer did not leave a comment.Aaron L.
Very fast and efficient check in. No waiting. 5 Stars.Dale B.
Great customer service!Dale B.
Customer did not leave a comment.Denise H.
didn;t get the text msg regarding check in. everything went smoothly, however.Richard A.
Employee was not very helpful. Rented a truck, 2 fillets and car hauler. I asked if I could leave the car hauler so I could load my truck first and come back to load car on hauler within the hours listed as open. He said he would not help me load the car and that if I wanted the equipment that I would be leaving with everything at that time because he was leaving after he was finished with me and not staying open that day. He said if I needed assistance with car hauler that I could go to another haul dealer. Frankly, this guy was a jerk. This was a rental location that had been switched from the location I originally rented from. Not very happy it was switched and it would be better customer service if uhaul made the equipment available at the location of original rental. Customer should not be responsible for driving to different location for equipment and then taking a chance that you run into a jerk like I did.Joel E.
Customer did not leave a comment.James C.
If the sign on the door says that they are open until 5, the staff shouldn't be telling customers that he leaves at 430.Nick B.
Customer did not leave a comment.MATTHEW H.
The gas gauge in the box van I rented is way too small to differentiate between 5/8ths of a tank and 9/16ths of a tank. Yet, I was charged for bringing it back apparently 1/16ths of a tank short on fuel. This decision was made by an old man with old eyes looking at a tiny gas gauge for a vehicle that supposedly has a 32 gallon tank. Take your $8, it's obvious that you need it more than I do.Ross G.
Excellent service. Easy local rental and drop-off to same location.Richard D.
Customer did not leave a comment.Choya F.
BEST CUSTOMER SERVICE EVERNoel N.
Customer did not leave a comment.Owen W.
Everything worked well and customer service was great!Jesse Andrew G.
Outstanding customer service; the guy helped me hook up and get on my way. I rented the 12' open trailer, which worked perfectly. It's a nice heavy trailer that tows smoothly with minimal bouncing. Highly recommend this location and the equipment.Peggy A.
Desk guy made the process simple and painless. I'll be back.STEVE R.
Customer did not leave a comment.Tammy N.
Great help and was ready for my pick-up.Brian S.
Customer did not leave a comment.daniel L.
Customer did not leave a comment.Robert D.
Customer did not leave a comment.James C.
Customer did not leave a comment.Kevin O.