Richard C.
Customer did not leave a comment.
Customer Reviews for Storage Choice of Pascagoula
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Storage Choice of Pascagoula
TABITHA L.
It was really good. The truck drove well and there were no hiccups. Thank you for all of your help.
Sean D.
I rented a storage unit at this location. I returned with full trailer to unload at the storage facility but the access code wouldn't work. There is no help after hours. Had to take off work to return the next day to unload and return the trailer. Can't say I wasn't upset but I cooled down Monday and returned the trailer. They didn't charge for the extra day, but it seemed a little hostile in the attitude department. I lost a whole day of work because of a system malfunction. I would expect at the very least an apology for the sever inconvenience.
Robert M.
Stephen and Bruce are always helpful and professional. Excellent service!
Robert M.
Stephen and Bruce have always offered excellent service with a friendly and professional attitude. I am requesting a discount of one day, since we did not use the trailer for the full service. Expected I am requesting a discount of one day, since we did not use the trailer for the full service period originally expected. Grateful for ANY support you can offer.
Gregory M.
On employee charged my bank card without my permission, the price and count were great, however the BOSS sat there and Watched it go on then sided with him !........an evil gleem in his eyes!!!!!!!
Albert K.
Great to do business with A++++++
Vanda B.
Nothing everything was fine and as expected
Steven S.
Quick and easy.
Charles B.
Nothing. It was a great experience.
Terry S.
Staff was very helpful and informative!
William H.
Had a bad Strap that was tied up so it was hard to detect. Frayed strap was hard to engage.
Cassandra R.
Awesome customer service.
Jennifer G.
Bruce is always helpful and professional. Wouldn't go anywhere else.
Diane S.
I felt sorry for the UHaul rep. The UHaul server was down the morning I went to rent the truck. Had to come back that afternoon. The UHaul rep, Steven, was very nice and apologetic.
Byron B.
Quick easy and painless
david B.
We made a reservation with U-haul for a truck a week in advance. The day before we were to go out of town to pick it up they called to tell us they had no trucks. Thank goodness for Storage Choice. They went above and beyond to help us get at least a trailer to use. Thank you so much Storage Choice.
Lendon E.
All these folks are great to work with.
KELLY H.
Made rental process easy along with friendly & helpful staff! Highly recommend!!!
tommy E.
The only comment I have to make is why do we have to fill out and sign forms when we pick up the rental when it has all been done online? It suggests online that you can speed up the pick up process by doing it ahead of time online.
Jelissa B.
Muy mala atención al cliente
Patricia S.
My reservation was cancelled 20 minutes prior to pick up time. The trailer I wanted was not available. Bruce the associate did not know what was on his lot. He told me he did not have any trailers available. Central booking said there definitely was one on the lot. Bruce was somewhat friendly, but slow, unconcerned, disinterested and almost confused about what he was doing. I finally got a smaller trailer than I wanted, but that forced me to make two trips instead of one. I am very disappointed in Hertz booking, and in this location's lack of control of their inventory
rick P.
Was told by the manager in Mobile that you would give me one day. I had the first contract from Montgomery Alabama to Mobile,Al dropped off automotive trailer in Mobile I had no choice but to go to Pascagoula, MS 39581 this location the man right said I had to take it to Biloxi and it would cost me 150.00 wrong destination charge. so I went to the truck called your office they ok'd it for drop off.at 25.00 this gentleman was short and cold then he asked me where the trailer was said it was not listed as dropped off in Mobile then he blew it off and said well if you don't have it it is not his problem. I think he saw it was dropped off Dec. 31,2018 I rent from you folks everyyear for the past 10 years. Thanks for your time also he never did a walk around either.
Sabrina G.
We were told to bring the vehicle back with 3/8 of a tank. We brought the tank back with the needle in between 3/8 and 1/2, which is over 3/8, but we are being charged for a gallon of gas. WHY???
delisa M.
The folks in Ocean Springs were wonderful in finding the trailer I needed
Lynn M.
Very nice and helpful. Thank you
Dennis B.
Check tire pressure notification was showing when vehicle was first started.
wayne C.
The above comment was made to the return location attendants.
Terrie S.
There was only one guy and he was super slow.
Helen S.
Excellent experience!
King L.
Install cruise control
ZUQULIA B.
Explain the payments thoroughly.
Kentrell O.
The back of my U-Haul had roaches in it, some if which got into my boxes as I was moving them out
Tanis W.
No improvements necessary
Christina Y.
I returned this truck on time and on the proper day with the amount of gas in it that I was supposed to have in it. I was charged for an extra day & for extra fuel. This is unacceptable and I have contacted my attorney.
Stacy I.
The storage guy put my rental in for 4 days although I told him I only needed 2 days. I returned it just under 30hrs and was charged for 4 days anyway. Not a happy renter.
Darren R.
Very professional empoyee
Brandon W.
No one asked me about the return location and I was charged triple my quoted rate due to the incompetence of your employees.
Lamar R.
Continue the excellent service!
barry J.
Mr garriga was very helpful and professional. great experience
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