Customer Reviews for Storage Choice of Pascagoula

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Choice of Pascagoula

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Richard C.
Rating:

Customer did not leave a comment.

Vervina B.
Rating:

Customer did not leave a comment.

joan P.
Rating:

Customer did not leave a comment.

TABITHA L.
Rating:

It was really good. The truck drove well and there were no hiccups. Thank you for all of your help.

david Y.
Rating:

Customer did not leave a comment.

Dabbs W.
Rating:

Customer did not leave a comment.

Sean D.
Rating:

I rented a storage unit at this location. I returned with full trailer to unload at the storage facility but the access code wouldn't work. There is no help after hours. Had to take off work to return the next day to unload and return the trailer. Can't say I wasn't upset but I cooled down Monday and returned the trailer. They didn't charge for the extra day, but it seemed a little hostile in the attitude department. I lost a whole day of work because of a system malfunction. I would expect at the very least an apology for the sever inconvenience.

Robert M.
Rating:

Stephen and Bruce are always helpful and professional. Excellent service!

Robert M.
Rating:

Stephen and Bruce have always offered excellent service with a friendly and professional attitude. I am requesting a discount of one day, since we did not use the trailer for the full service. Expected I am requesting a discount of one day, since we did not use the trailer for the full service period originally expected. Grateful for ANY support you can offer.

Celeste L.
Rating:

Customer did not leave a comment.

Gregory M.
Rating:

On employee charged my bank card without my permission, the price and count were great, however the BOSS sat there and Watched it go on then sided with him !........an evil gleem in his eyes!!!!!!!

Albert K.
Rating:

Great to do business with A++++++

Vanda B.
Rating:

Nothing everything was fine and as expected

Steven S.
Rating:

Quick and easy.

Clarence L.
Rating:

Customer did not leave a comment.

Tina H.
Rating:

Customer did not leave a comment.

Shadreka L.
Rating:

Customer did not leave a comment.

Kent B.
Rating:

Customer did not leave a comment.

Charles B.
Rating:

Nothing. It was a great experience.

Terry S.
Rating:

Staff was very helpful and informative!

Kendall G.
Rating:

Customer did not leave a comment.

Maritza A.
Rating:

Customer did not leave a comment.

alma J.
Rating:

Customer did not leave a comment.

Matthew J.
Rating:

Customer did not leave a comment.

Leah D.
Rating:

Customer did not leave a comment.

William H.
Rating:

Had a bad Strap that was tied up so it was hard to detect. Frayed strap was hard to engage.

Michael D H.
Rating:

Customer did not leave a comment.

laura S.
Rating:

Customer did not leave a comment.

Mary C.
Rating:

Customer did not leave a comment.

DAVID L.
Rating:

Customer did not leave a comment.

Cassandra R.
Rating:

Awesome customer service.

Alechia B.
Rating:

Customer did not leave a comment.

Jennifer G.
Rating:

Customer did not leave a comment.

Jennifer G.
Rating:

Bruce is always helpful and professional. Wouldn't go anywhere else.

Diane S.
Rating:

I felt sorry for the UHaul rep. The UHaul server was down the morning I went to rent the truck. Had to come back that afternoon. The UHaul rep, Steven, was very nice and apologetic.

CLYDE C.
Rating:

Customer did not leave a comment.

Steven S.
Rating:

Customer did not leave a comment.

Byron B.
Rating:

Quick easy and painless

david B.
Rating:

We made a reservation with U-haul for a truck a week in advance. The day before we were to go out of town to pick it up they called to tell us they had no trucks. Thank goodness for Storage Choice. They went above and beyond to help us get at least a trailer to use. Thank you so much Storage Choice.

Lendon E.
Rating:

All these folks are great to work with.

Lendon E.
Rating:

Customer did not leave a comment.

KELLY H.
Rating:

Made rental process easy along with friendly & helpful staff! Highly recommend!!!

Lendon E.
Rating:

Customer did not leave a comment.

tommy E.
Rating:

The only comment I have to make is why do we have to fill out and sign forms when we pick up the rental when it has all been done online? It suggests online that you can speed up the pick up process by doing it ahead of time online.

Jasmine P.
Rating:

Customer did not leave a comment.

gary P.
Rating:

Customer did not leave a comment.

Jelissa B.
Rating:

Muy mala atención al cliente

JAMES H.
Rating:

Customer did not leave a comment.

SHALONDA R.
Rating:

Customer did not leave a comment.

bill S.
Rating:

Customer did not leave a comment.

Nolan M.
Rating:

Customer did not leave a comment.

Patricia S.
Rating:

My reservation was cancelled 20 minutes prior to pick up time. The trailer I wanted was not available. Bruce the associate did not know what was on his lot. He told me he did not have any trailers available. Central booking said there definitely was one on the lot. Bruce was somewhat friendly, but slow, unconcerned, disinterested and almost confused about what he was doing. I finally got a smaller trailer than I wanted, but that forced me to make two trips instead of one. I am very disappointed in Hertz booking, and in this location's lack of control of their inventory

Cody E.
Rating:

Customer did not leave a comment.

rick P.
Rating:

Was told by the manager in Mobile that you would give me one day. I had the first contract from Montgomery Alabama to Mobile,Al dropped off automotive trailer in Mobile I had no choice but to go to Pascagoula, MS 39581 this location the man right said I had to take it to Biloxi and it would cost me 150.00 wrong destination charge. so I went to the truck called your office they ok'd it for drop off.at 25.00 this gentleman was short and cold then he asked me where the trailer was said it was not listed as dropped off in Mobile then he blew it off and said well if you don't have it it is not his problem. I think he saw it was dropped off Dec. 31,2018 I rent from you folks everyyear for the past 10 years. Thanks for your time also he never did a walk around either.

Lori W.
Rating:

Customer did not leave a comment.

mary G.
Rating:

Customer did not leave a comment.

mary M.
Rating:

Customer did not leave a comment.

lakenya H.
Rating:

Customer did not leave a comment.

Richard C.
Rating:

Customer did not leave a comment.

Sabrina G.
Rating:

We were told to bring the vehicle back with 3/8 of a tank. We brought the tank back with the needle in between 3/8 and 1/2, which is over 3/8, but we are being charged for a gallon of gas. WHY???

Andrew C.
Rating:

Customer did not leave a comment.

JAMES G.
Rating:

Customer did not leave a comment.

delisa M.
Rating:

The folks in Ocean Springs were wonderful in finding the trailer I needed

Lynn M.
Rating:

Very nice and helpful. Thank you

Hector G.
Rating:

Customer did not leave a comment.

Greg M.
Rating:

Customer did not leave a comment.

Cynthia M.
Rating:

Customer did not leave a comment.

Ronnie H.
Rating:

Customer did not leave a comment.

Lendon E.
Rating:

Customer did not leave a comment.

Lendon E.
Rating:

Customer did not leave a comment.

John S.
Rating:

Customer did not leave a comment.

Dennis B.
Rating:

Check tire pressure notification was showing when vehicle was first started.

wayne C.
Rating:

The above comment was made to the return location attendants.

Terrie S.
Rating:

There was only one guy and he was super slow.

KIM A.
Rating:

Customer did not leave a comment.

Helen S.
Rating:

Excellent experience!

Adrianne W.
Rating:

Customer did not leave a comment.

Renna H.
Rating:

Customer did not leave a comment.

King L.
Rating:

Install cruise control

Eric T.
Rating:

Customer did not leave a comment.

ZUQULIA B.
Rating:

Explain the payments thoroughly.

RONALD P.
Rating:

Customer did not leave a comment.

Kentrell O.
Rating:

The back of my U-Haul had roaches in it, some if which got into my boxes as I was moving them out

Tanis W.
Rating:

No improvements necessary

Christina Y.
Rating:

I returned this truck on time and on the proper day with the amount of gas in it that I was supposed to have in it. I was charged for an extra day & for extra fuel. This is unacceptable and I have contacted my attorney.

Stacy I.
Rating:

The storage guy put my rental in for 4 days although I told him I only needed 2 days. I returned it just under 30hrs and was charged for 4 days anyway. Not a happy renter.

Darren R.
Rating:

Very professional empoyee

KATHY L.
Rating:

Customer did not leave a comment.

MICHAEL H.
Rating:

Customer did not leave a comment.

JENNIFER D.
Rating:

Customer did not leave a comment.

DON V.
Rating:

Customer did not leave a comment.

Brandon W.
Rating:

No one asked me about the return location and I was charged triple my quoted rate due to the incompetence of your employees.

Charles S.
Rating:

Customer did not leave a comment.

jody H.
Rating:

Customer did not leave a comment.

Lamar R.
Rating:

Continue the excellent service!

Philip S.
Rating:

Customer did not leave a comment.

Charles S.
Rating:

Customer did not leave a comment.

patsy T.
Rating:

Customer did not leave a comment.

barry J.
Rating:

Mr garriga was very helpful and professional. great experience

Charles S.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top