Customer Reviews for Storage Choice of Pascagoula
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Storage Choice of Pascagoula
Jennifer G. on
Bruce is always helpful and professional. Wouldn't go anywhere else.
Diane S. on
I felt sorry for the UHaul rep. The UHaul server was down the morning I went to rent the truck. Had to come back that afternoon. The UHaul rep, Steven, was very nice and apologetic.
Byron B. on
Quick easy and painless
david B. on
We made a reservation with U-haul for a truck a week in advance. The day before we were to go out of town to pick it up they called to tell us they had no trucks. Thank goodness for Storage Choice. They went above and beyond to help us get at least a trailer to use. Thank you so much Storage Choice.
Lendon E. on
All these folks are great to work with.
KELLY H. on
Made rental process easy along with friendly & helpful staff! Highly recommend!!!
tommy E. on
The only comment I have to make is why do we have to fill out and sign forms when we pick up the rental when it has all been done online? It suggests online that you can speed up the pick up process by doing it ahead of time online.
Jelissa B. on
Muy mala atención al cliente
Patricia S. on
My reservation was cancelled 20 minutes prior to pick up time. The trailer I wanted was not available. Bruce the associate did not know what was on his lot. He told me he did not have any trailers available. Central booking said there definitely was one on the lot. Bruce was somewhat friendly, but slow, unconcerned, disinterested and almost confused about what he was doing. I finally got a smaller trailer than I wanted, but that forced me to make two trips instead of one. I am very disappointed in Hertz booking, and in this location's lack of control of their inventory
rick P. on
Was told by the manager in Mobile that you would give me one day. I had the first contract from Montgomery Alabama to Mobile,Al dropped off automotive trailer in Mobile I had no choice but to go to Pascagoula, MS 39581 this location the man right said I had to take it to Biloxi and it would cost me 150.00 wrong destination charge. so I went to the truck called your office they ok'd it for drop off.at 25.00 this gentleman was short and cold then he asked me where the trailer was said it was not listed as dropped off in Mobile then he blew it off and said well if you don't have it it is not his problem. I think he saw it was dropped off Dec. 31,2018 I rent from you folks everyyear for the past 10 years. Thanks for your time also he never did a walk around either.
Sabrina G. on
We were told to bring the vehicle back with 3/8 of a tank. We brought the tank back with the needle in between 3/8 and 1/2, which is over 3/8, but we are being charged for a gallon of gas. WHY???