Steven was UN-welcoming. Said he didn't have a 20 ft. truck and instead replied, "I don't know why they sent you over here." There WAS a 20' truck outside, for the past 2 days, but he said it was reserved for someone else. When I asked him to check me in with inspection of the truck, he didn't offer and waved me off, as "you have SafeMove insurance, so don't worry about anything". If you MUST use this location, get BRUCE to assist, as he is better with customer service, but I do NOT recommend this location. They act like they don't need the business.TIMOTHY B.
Moving Truck Rental in Pascagoula, MS at Storage Choice of Pascagoula
(U-Haul Neighborhood Dealer)
Pascagoula, MS 39567
Services at this Location:
- Mon-Fri: 8 am - 6 pm
- Sat: 8 am - 1 pm
- Sun: Closed
Special Operating Hours
- 7/2/2021: 8:00 am - 4:30 pm
- 7/3/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Pascagoula, MS 39567
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very friendly Staff. Quick and efficient Service.Kirk D.
Steve is a professional. He is helpful and friendly. Highly recommend this location.WILLIE B.
Wrapping material inventory outFREDDY J.
The customer service at this location seamed very rude to potential customers asking questions about rental equipment Then was the same way when I told them I had a reservation for a transport pickup I rent frequently and I will say that I will not be back at that location I will use a different company before I go back to that locationCharles T.
Manager was rude and condensending. Changed his tune when I told him I would leave the uhaul trailer in the middle of main roadway. Won't rent from the return location and will post on Social media on this asshole and location.RONALD P.
The customer service rep at the front desk was the sweetest he even drew me a map so that I could find my storage unit. He went above and beyond for me and I am highly satisfied.Nafacha M.
The people weren't very friendly nor helpful. Please consider that we know we are in a pandemic, but would like to be treated kindly and fairly.Jimmy L.
It was really good. The truck drove well and there were no hiccups. Thank you for all of your help.TABITHA L.
I rented a storage unit at this location. I returned with full trailer to unload at the storage facility but the access code wouldn't work. There is no help after hours. Had to take off work to return the next day to unload and return the trailer. Can't say I wasn't upset but I cooled down Monday and returned the trailer. They didn't charge for the extra day, but it seemed a little hostile in the attitude department. I lost a whole day of work because of a system malfunction. I would expect at the very least an apology for the sever inconvenience.Sean D.
Stephen and Bruce are always helpful and professional. Excellent service!Robert M.
Stephen and Bruce have always offered excellent service with a friendly and professional attitude. I am requesting a discount of one day, since we did not use the trailer for the full service. Expected I am requesting a discount of one day, since we did not use the trailer for the full service period originally expected. Grateful for ANY support you can offer.Robert M.
On employee charged my bank card without my permission, the price and count were great, however the BOSS sat there and Watched it go on then sided with him !........an evil gleem in his eyes!!!!!!!Gregory M.
Great to do business with A++++++Albert K.
Nothing everything was fine and as expectedVanda B.
Quick and easy.Steven S.
Nothing. It was a great experience.Charles B.
Staff was very helpful and informative!Terry S.
Had a bad Strap that was tied up so it was hard to detect. Frayed strap was hard to engage.William H.
Awesome customer service.Cassandra R.
Bruce is always helpful and professional. Wouldn't go anywhere else.Jennifer G.
I felt sorry for the UHaul rep. The UHaul server was down the morning I went to rent the truck. Had to come back that afternoon. The UHaul rep, Steven, was very nice and apologetic.Diane S.
Quick easy and painlessByron B.
We made a reservation with U-haul for a truck a week in advance. The day before we were to go out of town to pick it up they called to tell us they had no trucks. Thank goodness for Storage Choice. They went above and beyond to help us get at least a trailer to use. Thank you so much Storage Choice.david B.
All these folks are great to work with.Lendon E.