great employee, great service
HAROLD G
Customer Reviews for Storage Choice Petal LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I filled out the u-haul rental form for a car hauler online. Once I've arrived at u-haul in Petal, I paid for my rental. After attaching the trailer to my truck hitch, we checked the lights & blinkers I was on the road. Overall, process was super easy, affordable, and very quick. The guy that runs the u-haul facility is very friendly and knowledgeable. I have rented there several times now, and I'm very satisfied. I'm definitely recommend the Petal u-haul facility and will rent equipment there, again.
ETHARL RThe representatives were very professional and helpful in both my rental experiences at this location
JAMES WThe gentleman that helped us at this location is very knowledgeable and friendly. He will get you in and out in a few minutes. We rented a trailer, and this guy hooked it right up to our truck and off we went. Awesome U-Haul location.
ELISABETH RJust dropped the truck off it was on a Sunday no one was there
Elizabeth TCar Hauler was ready to be connected to our truck. The price was reasonable, and the check-out process was smooth and quick. When we returned the car hauler, the same nice & helpful gentleman made the return a breeze.
etharl rThe place had what I needed and the man at the desk was awesome and very helpful!!!!
RANDY VOverall my experience was bad. Hidden fees all over the place m. And no clear instructions or help uploading and downloading the truck. Will not be using U-Haul in the future if things don’t change!
jason gTransfer equipment from one location to another when requested in advance. I needed a 10 or 15 foot for a local move but I was told I would have to go to a different location ( which would have added 40 miles) for that size. I did not want to add the extra miles. So I used the U-Haul van instead and made 2 trips. Every thing worked out
TERESSA LNothing lady was nice and helpful.
GREGORY HJust keep doing what your doing!
Bruce SI have no recommended improvements. Excellent as always
Gerald NAlways have great service at this location.
Shira RThank you. Great costumer service.
Darius CWe had a excellent experience. Would definitely recommend.
Ronda KEverything went very smoothly. No complaints.
Sue TI don’t have a huge issue with this location, however, because of the reservation system this will be my last u-haul rental. I reserved a 20’ truck from a location near my needed location. I was called the night before and was told they had no trucks that length at the location. They said I could have a 26’ truck 20 miles away. I didn’t need a truck that big but agreed since the only other option was 40 minutes away. I arrived at the new location only to find out they didn’t have the reserved, and needed furniture dolly or pads. I had people set up to move and had no other options. To see I am seething mad is an understatement.
David BNo military discount
Johnny MThe mileage charge is triple what the other companies are. I WONT BE USING UHAUL IN THE FUTURE.
Mason CUnhooked trailer for me and very kind and polite!
Kim Dgreat service as well, my best uhaul experience in 30 years
Harold GRepresentative met me in the parking lot and made the process easy
Gary FNo comment
David BMore good locations like these. I would start doing undercover boss rentals at different locations so the company can get first hand treatment and process real-time results.
LEVERETTE MCouldn’t be easier!
Josh IThe very definition of quick and easy. They met me at the door upon arrival. I didn’t even have to go inside. I pulled into the slot, They unhooked my trailer and I was gone in two minutes. I don’t know how they could have made it any easier to drop off.
Donald BNothing very sweet person and very helpful.
Gloria F⭐️⭐️⭐️⭐️⭐️
randel eThe staff were helpful and courteous.
Joellen MGreat employee and helped us a lot
Beverly HEasy drop off.
Kathy SEverything was good. The person helping me was very.
Jesse WGreat location
Devin CThey are always knowledgable and helpful.
LEONARD LVery friendly and prompt, met me at the door even though I was a day early
Todd CNothing to improve. The attendant came out & met me in the parking lot. Great service
Craig CThe cab of the uHaul had a strong odor that would not go away. It smelled like rotten food. The back of the uHaul was infested with roaches and spiders. The truck was not inspected by the location prior to being rented.
Taylor PSign on main st showing Uhaul location. I drive right by it and had no ideal that there was a uhaul location there because it is located behind a building
Jimmy BThe staff was very friendly and helpful. It was a pleasurable experience, they helped to make the move so much easier and were very accommodating. I would definitely recommend them.
Stephanie FI had ordered dollies and pads along with my truck and did not receive any of them, nor did they have any on location.
Bruce HThe guy that runs this store is always very helpful and works through any snags to help benefit you,
Ronald R