Customer Reviews for Storage Depot
(U-Haul Neighborhood Dealer)

176 reviews

4094 Hwy 332   International Falls, MN 56649

(218) 283-8223

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(218) 283-8223

4094 Hwy 332
International Falls, MN 56649

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very smooth and easy process. Would definitely recommend.

Justin F. 
Rating:
5.0

Your representative at the storage depot in international falls was great! She was pleasant to work with and answered all my questions

brian R. 
Rating:
3.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Everything went very smoothly. The safety chains on your car trailer are too long. And you might want to check the balance on your tires. Very satisfied with the service

Scott B. 
Rating:
5.0

Revise your procedure, and contact customer 48hrs in advance of equipment pick-up time/date to verify/confirm equipment availability.

Dwayne H. 
Rating:
5.0

Customer did not leave a comment.

Gary L. 
Rating:
4.0

Would appreciate quicker phone response to inquiries.

Paul J. 
Rating:
5.0

Wonderful experience!

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Charlotte P. 
Rating:
5.0

Very helpful and pleasant. If I need help again I will go back to them. And people like me that doesn't know about the internet that much they helped me. I really appreciated it so much. Thanks again

marylou P. 
Rating:
5.0

By far the best and easiest u-haul experience I've ever had. That's a tall order. The team in international Falls, MN are fantastic.

Kevin M. 
Rating:
5.0

One of the best experiences I have ever had renting a trailer!!

Gary L. 
Rating:
5.0

Gary worked with me to drop all equipment at his location even though UHaul had us delivering the trailer one place and the truck another.

JAMES H. 
Rating:
5.0

The owner went so far above and beyond to help me!!

JESSICA D. 
Rating:
3.0

Rinks dink hook up THIS HAS TO CHANGED

Mary W. 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

Awesome service…..don't change a thing!

KIPP R. 
Rating:
5.0

Customer did not leave a comment.

Jackie S. 
Rating:
5.0

Customer did not leave a comment.

Asher A. 
Rating:
5.0

Nothing

Louise V. 
Rating:
3.0

Awful experience with uhaul. They did not have a truck available in Grand Forks even though I booked it two months prior. They called me the afternoon before saying there was no truck which gave me no time to find alternative plans. Eventually I had to settle for driving 8 hours round trip to International falls to pick up a truck. For which we were not reimbursed for gas or travel time to get the truck. One of the most tedious and awful experiences I have ever had. I will not be using uhaul again.

Daniel P. 
Rating:
5.0

All good!

Dawn C. 
Rating:
5.0

Customer did not leave a comment.

Francis E. 
Rating:
5.0

Customer did not leave a comment.

Steve N. 
Rating:
5.0

Customer did not leave a comment.

Francis E. 
Rating:
3.0

This is a more or less, self service dealer for us, but it worked out well.

Kim M. 
Rating:
1.0

Customer did not leave a comment.

EDWARD L. 
Rating:
5.0

Everything went very smooth, diffanently the only way to move. Will rent a Uhaul again.

Tom H. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Brent L. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
4.0

Customer did not leave a comment.

Thor T. 
Rating:
5.0

Trailer must have just been returned, small hole in floor panel and blankets left inside

Gary L. 
Rating:
5.0

Everything was perfect Tank you

randy S. 
Rating:
5.0

Customer did not leave a comment.

Blane B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey V. 
Rating:
5.0

Customer did not leave a comment.

Gary L. 
Rating:
5.0

Customer did not leave a comment.

Jerald D T. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Tony P. 
Rating:
5.0

Attach trailer lift to make it easier for one person to attach the trailer to the vehicle

Gary L. 
Rating:
5.0

Customer did not leave a comment.

Tony S. 
Rating:
5.0

Customer did not leave a comment.

Gary L. 
Rating:
4.0

trailer broke down and we had to wait 3 hours for a service person came to fix it. threw my whole day off.

Richard B. 
Rating:
5.0

Tara did awesome. Booked over the phone and everything ready to go when we got there.

Chad W. 
Rating:
5.0

Fantastic service. Prompt and helpful responses. They made my moving experience alot smoother and will definitely be using them again for all of my truck rental needs.

Branden S. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
4.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Great customer service.

Lawrence D. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
4.0

Customer did not leave a comment.

Lawrence D. 
Rating:
5.0

Customer did not leave a comment.

Randy K. 
Rating:
5.0

Customer did not leave a comment.

Kyle C. 
Rating:
5.0

Tara was phenomenal. Extremely professional and unbelievably accommodating. I have used Uhaul numerous times and this was by far my best experience. Kudos to the team in international fa!!s .

James D. 
Rating:
4.0

It was good experience. Great help from service representative at this location.

Lawrence D. 
Rating:
5.0

Make the reservation the night before you need the rental due to COVID.

Brett M. 
Rating:
5.0

They were very easy to work with. I had scheduled and at the last minute I had to change the date. They were wonderful.

Jim R. 
Rating:
5.0

Nice customer service, no issues at all with equipment.

jason S. 
Rating:
5.0

Nothing!

ROCKY K. 
Rating:
5.0

Customer did not leave a comment.

Chad S. 
Rating:
4.0

Customer did not leave a comment.

Lawrence D. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Very helpful people!!!

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey V. 
Rating:
5.0

Everything was handled professionally. The equipment was good and easy to use.

Mary E. 
Rating:
4.0

Customer did not leave a comment.

Walt B. 
Rating:
5.0

Everything went seamlessly...thank you!!

Julie T. 
Rating:
5.0

Customer did not leave a comment.

Tony P. 
Rating:
5.0

Very helpful and caring

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Christopher K. 
Rating:
5.0

Gary was very helpful as U-Haul had reassigned the drop off location to Fort Frances, Ontario. Obviously where ever this was reassigned from, think Milwaukee, just don't get it. The Canadian/US border is closed to all non essential travel. Thank you Gary for assisting to correct this and for the drop off being back in the USA. Thank you

Craig K. 
Rating:
5.0

Customer did not leave a comment.

craig K. 
Rating:
5.0

Customer did not leave a comment.

Craig K. 
Rating:
5.0

Customer did not leave a comment.

Craig K. 
Rating:
5.0

Excellent customer service, thank you!

Hailey S. 
Rating:
5.0

Tera is so easy to work with and ALWAYS very helpful!

Joel T. 
Rating:
5.0

Customer did not leave a comment.

Jill C. 
Rating:
5.0

Customer did not leave a comment.

Lee N. 
Rating:
5.0

Customer did not leave a comment.

andrew L. 
Rating:
5.0

Customer did not leave a comment.

Jason O. 
Rating:
5.0

Nothing, great people to work with, so quick and easy!!

SABRA S. 
Rating:
5.0

No! Everything was great!!!

Pam M. 
Rating:
5.0

Tara was awesome!

Kathy T. 
Rating:
5.0

Customer did not leave a comment.

Benjamin V. 
Rating:
5.0

Customer did not leave a comment.

Joel T. 
Rating:
5.0

Wonderful service, fast and easy They had the trailer to do the do and the price was perfect. T Thank you

Janell S. 
Rating:
5.0

Excellent customer service. They went above and beyond!!

Joy S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Service was excellent, customer service was outstanding and very helpful. Thanks!

Juan R. 
Rating:
5.0

She is nothing short of perfect!!!

Alan S. 
Rating:
5.0

Gary kept me informed of returning the truck and what I needed to do.

BECKY S. 
Rating:
5.0

Customer did not leave a comment.

Bobby S. 
Rating:
5.0

Excellent

William H. 
Rating:
5.0

I was in communication with the drop off site and stated no assistance was required to remove the trailer.

CRAIG K. 
Rating:
5.0

Nothing great service

William H. 
Rating:
3.0

Have the snow removed from around the truck and off the truck or put in a snow brush so it could be done.

Karen C. 
No reviews have been submitted for this location.

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