The location was great. It is close to my house and very convenient.
CURTIS P
Customer Reviews for Storage King USA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
One day rental took less than 4 hours and well worth the money to make only one trip. It was easy to rent from Storage King, and the staff was extremely professional and helpful. If I ever need another unit or a Uhaul it will be through Store King Bagdad, FL off Garson Point Rd.
DOROTHEA SVery nice place. Easy access and the agent was friendly and helpful.
John MGreat price, good people ..
DARREN LThis was the third location U-Haul sent me to. The first one never had my equipment and according to the system I was notified that it would be in another location. Upon hearing this I was told there was nothing closer than 40 min drive away. As if that wasn’t enough upon arriving at the second location they are closed on Sundays and Mondays. Why would the system send someone to a place that was closed. Of course I wasn’t allowed to hook up the rental trailer by myself because no one is able to check it out. That seems suspicious considering it’s uhauls system that sent me there and now they can’t check it out. I was placed on hold twice (both time I was hung up or “disconnected”) after 1.5 hours I was sent to another location 30 minutes away in which they had the equipment. All told my 8:30 pickup in one location resulted in not completing the pickup until 2:00 and over 100 miles driven to get and return home. This is unacceptable and I truly hope that some cross checks come through.
Christopher SAgent was friendly, but inexperienced as he did not cross the safety chains, couldn't locate our car’s light plug, (we left to go home and found it intact under the bumper but took up time). Also left a lot sand in the end of the hitch. The rest of the trip was fine and the drop off was fine.
Franklin HI aways use this location because if their excellent service. Highly recommend.
Gregory KFor local use. I thought mileage rate was too high. I think you should include a certain mileage in the price. Like 30 miles local.
Matthew BFriendly and great customer service. No improvements needed.
David BExcellent customer service! Highly recommend this Location and the quality service!!
Nancy KExcellent service very friendly
Charles FAgent was excellent and helped us back the trailer in. Smooth dropoff.
Franklin HNo one even bother to greet me or ask how everything went with my use of the U-Haul truck.
Maria BTurned truck when business was closed. The owner took care of everything, sent me an email, and a thank you. Superstar.
George KOwner didn’t set up the contract correctly and didn’t assist with hitching the trailer. Created issues when returning the trailer in Texas.
Matthew MWe dropped the car carrier 1st and was greeted well and the gentleman noted we were early with our return. We were lucky and got to our location faster. He then checked out truck and was happy. He asked how the truck was, it was a dream to drive (15') and I wouldn't rent from anyone but Uhaul!
Holly FLocation is a couple of blocks from home
lydia hVery nice people. Hooked up and on my way in no time.
Michael ANothing. Everything went smoothly.
Michael Bvery helpful customer service!!
Jody C