Customer Reviews for Storage King USA

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage King USA

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Johnny W. on

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Fast, friendly customer service

Jill H. on

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Customer did not leave a comment.

Kurt W. on

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Friendly staff and excellent customer service.

Kalvin B. on

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Very easy to rent from, overall was a great experience, only issue was the dolly I paid for wasn't in the van. Not a big deal but I will definitely check before I drive the vehicle away from the facility.

Anita H. on

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The customer service lady was really friendly Office and lot in excellent condition Just stay the way you are

Elizabeth M. on

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Two staff members where friendly and helpful. Very satisfied thank you

Jack C. on

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Super friendly and they go way beyond, what is expected. I would recommend them again and plan on continuing to use them in the future.

Louyse P. on

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Robin was pleasant, very serviceable, and competent. She should be recognized. Great experience.

RHONDA K. on

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Robyn was absolutely amazing. She was so kind when I came in to rent a uhaul and a storage unit. She went above and beyond. I would recommend this place to anyone.

Dawn B. on

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Great place to rent a uhaul. Thank you for a wonderful experience.

Keryn K. on

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From start to finish a wonderful experience Thank you

Alan S. on

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NO Jack Available to Load trailers was told to load trailer myself Workers are No help they tell you that your responsible for picking up a 300 hundred pound trailer tongue by yourself a a L-4 L-5 Back Fusion surgery but I'm not used to U-Hauls policy in loading and Unloading because the same thing happened when i returned my rental later ..amazing experience

Park W. on

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John S. on

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CAROLINE S. on

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Your 1-800- go-uhaul is a flipping joke! They took the reservation for the closer location that had NO trucks! I couldn’t get any help.... I will gladly pay more to rent with a different company next time! Please contact me and I will explain further.

DANIEL H. on

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Customer did not leave a comment.

john C. on

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Too needy with scanning licenses, tow vehicle plate numbers. I'll rethink if I want to go through the hassle again.

Terry H. on

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All went very smoothly and profesionally

Joan D. on

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excellent service!

Sharon D. on

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Raymond and Robin are excellent to work with. Friendly, informative, helpful,and all around great people. You are fortunate to have them employed with your company. Sharon Dill

Al D. on

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Kenneth W. on

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Will be my go-to rental place from now on. Quick, convenient, friendly, no reason to go elsewhere.

Lakeshia G. on

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The back of the truck was very dirty looked like someone spilled oil it messed up my furniture the inside and out of the truck was filthy had roaches

Bettie G. on

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Richard S. on

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Marc K. on

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Truck smelled bad inside

James L. on

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They were the best, quick and out

GIOVANNI S. on

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The cab of the truck was dirty and the air conditioning did not work. Made for a bad moving experience.

Crystal M. on

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The air conditioning did not work in this truck. The transmission struggled to move the truck when empty and even more so when full with a load. There was no dolly on the truck and there were no moving tarps/blankets in the hanging bag. Interior was really dirty and the back of the truck had debris, screws, nails and marbles rolling around. The staff at the rental facility were friendly and very helpful.

Bruno P. on

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The service was wonderful. Everyone was very courteous, friendly & accommodating. We had a great experience. I would definitely recommend them. Thanks.

Rosa R. on

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Pamela W. on

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Charles R. on

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Needs more parking, service was excellent!