Customer Reviews for Storage on Geneva

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage on Geneva

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Suvi S. on

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The truck was rented right at closing. I was told to return the truck with a full tank. When I got half way to the house I noticed the tank was half full. I took a picture and returned the truck with a half tank. This location needs to pay attention to the gas in the trucks they rent.

Michael S. on

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Ron A. on

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Brandon B. on

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Kellie G. on

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Nancy M. on

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Thomas B. on

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Heather B. on

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Raul G. on

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John I. on

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We requested to have a dolly to help us move, we were told that it would be provided & there was nothing there.

Brad H. on

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Nate H. on

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Make sure the customer has all the information and details when scheduling a pickup. I had never rented before, and I was unaware that the only truck available was not available for a one-way trip. Maybe send the confirmation email in a text and an email. That way, it gets to the customer one way or another.

David J. on

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John P. on

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The truck had a lot of vibration, front driver felt out of balance.

John P. on

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Thanks

Jamie Z. on

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I am so impressed with Kirk. He was excellent. He went above and beyond to help me. I will absolutely recommend him and uhaul to my friends and family. It was such a wonderful experience!!!

Jay R. on

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rudy D. on

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Morgan D. on

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Abraham H. on

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Mary B. on

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Fast easy simple service. This location was awesome! The agent was very nice and so helpful. Best experience hands down I have ever gotten from Uhaul! You all rock! Thanks for your top notch service.

Rafael C. on

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Easy pick and able to return at night with the key drop box. Very easy.

Johnathan A. on

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The service was great! I had no issues and I would use again if needed.

SCOTT J. on

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Todd B. on

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Took me 30 minutes to get my truck with the truck share program. Got there at 8:30 (store opens at 9) waited 30 minutes before I got into the truck and was able to leave. Very frustrating

John A. on

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Remember to put the pads in the trailer so we don't have to come back and get them. Costed us extra miles.