Customer Reviews for Storage Plus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Plus

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dan A.
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Tom - was most helpful. I have rented with u haul numerous times over the last 40 years, but this was my best experience.

Lester E.
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Customer did not leave a comment.

David H.
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Gary W.
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Always a great experience! Never had a problem, easy to drop off trailer across the country.

Russell B.
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Clean the cup holders in the truck a little better. Gentleman working at the business was very nice and very helpful.

James D.
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I came a couple of hours early for my rental and at this time the Uhaul system wasn't working. Myself and one other customer waited approx 45 mins for a resolution. The rep helping us was kind and pleasant through out the wait. Truck was fine, windows were dirty and one maintenance light was on, didn't bother me since I was only using it for the day. Will definitely use this location again.

Thomas B.
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Always a great experience.

Jeff S.
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Customer did not leave a comment.

JOHNNY W.
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Customer did not leave a comment.

Zelma G.
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nothing they were wonderful

Greg H.
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More vehicles available. I got the last one which was a size small

April T.
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Customer did not leave a comment.

DAVE C.
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Customer did not leave a comment.

Jacob B.
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Truck drove asbsoultey horrible. Transmission service light was on and it didn't really want to shift out of 1st gear, which caused it to eat through gas and ride rough. When I called mike to tell him about it he was extremely rude, I would never recommend them to anyone.

Linda H.
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They never answer the phone, made me pay the first month even though I got a free month for booking the truck and storage at the same time. Now they sent me a late notice even though the manager assured me he would make notes for my free month. Now I can't reach them on the phone

Christina V.
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Nothing

WILLIAM L.
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Customer did not leave a comment.

Sunshine P.
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Customer did not leave a comment.

David C.
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Just keep doing what you are doing.

Elaina M.
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Customer did not leave a comment.

Emily H.
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Awesome experience. Would highly recommend Storage Plus.

Krista S.
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The owners were fantastic. We would rent from here again. Thank you for such great customer service.

Lonie S.
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Customer did not leave a comment.

cheryl C.
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Brett H.
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Steve G.
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The airconditioner in this truck did not work. In the middle of July, for 90+ degree heat and 3 sweaty guys, that is a deal breaker! The radio also did not work, which is just a minor annoyance.

MICHAEL H.
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Customer did not leave a comment.

Nick B.
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Worked with Tom - he got me on the road in no time!

Gary W.
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Checked the trailer at each stop. Never had a problem. It was clean inside. The roll down door worked perfectly. The person in Amelia who took care of us was very professional and treated us well. Will always recommend Uhaul to everyone!

THOMAS B.
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Customer did not leave a comment.

Angela C.
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CYNTHIA J.
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My experience was good first to ever drive a uhaul and it was good and easy to operate.

Jared C.
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David M.
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Debbi C.
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Attendant was amazing!! Friendly, efficient and polite. Great job!!

Kristy C.
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Customer did not leave a comment.

Jacob S.
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Mike S.
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Tom is an excellent example of customer service! My experience was great and I will rent again

Iris H.
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Customer did not leave a comment.

William R.
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michael A.
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Crystal P.
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Matthew R.
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Davina M.
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Catherine K.
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Edward C.
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The person in the office (I think Jason) was very accommodating. I was in and out of there in 5 minutes and he pulled the truck to the front door for us. Place was clean and will come back if I need a truck in the future.

GORDON O.
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Not one thing. Everything was perfect . Gordon

Teresa M.
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Very professional and very friendly. The gentleman was sincere in concern for my best interest. May sound cheesy but it felt like a family atmosphere. He helped take a lot of stress out of my day.

Tyler B.
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Very friendly and excellent service. Will definitely be back if I need any other assistance. Thank you!

DAVID W.
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Customer did not leave a comment.

Denise F.
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The guy in the office was very helpful and pulled the truck to the door for me as well as explained everything very well. I will come back here.

Nick M.
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Jason was great, parked the truck for me and made sure I knew what was going to happen next in the billing process. Will come back to Storage Plus.

Ralph S.
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Customer did not leave a comment.

Susan O.
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My only complaint is that it was not made clear that there was a fuel charge. I was charged over $20 for fuel and only put 51 miles on the truck. At 99 cents per mile I thought that was included. I would have put fuel in at a much lower cost to me had I been informed.

William F.
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They answer the phone quickly with q real person. What a plus

Charolette S.
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Easy process Jason was good to deal with will come back!

Gary H.
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will come back here in the future the guy Jason was very helpful.

Bobby M.
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Customer did not leave a comment.

kellie E.
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Customer did not leave a comment.

BILLY A.
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The passenger side of the overhead had been damaged and allowed some water in the cargo section. Not a big deal for us because we were only moving locally. A long trip in the rain could have ruined belongings. Our guy at the counter was efficient and got us going quick. Will use them again.

Sarah L.
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Very friendly staff and easy ordering process

Colman F.
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Customer did not leave a comment.

ADOLPH M.
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None

JOSHUA J.
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Kim C.
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Thenia H.
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Arthur F.
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Very easy to deal with.

Steven G.
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Customer did not leave a comment.

GARY S.
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Denise S.
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Sam C.
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great service ease of pick up and drop off

Donald W.
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Donald W.
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craig W.
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Richard H.
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Robert K.
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good experience.

JEFFREY S.
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brett S.
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Stephanie R.
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melvin J.
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Very easy process and will come back to this location again.

Lowell B.
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The on line check in was difficult honestly. The rep showed up early and helped me get my equipment and accessories. He was very nice and incredibly helpful.

Nancy C.
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Very good experience at this location!

monnie Z.
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i did not want to pick up at this location due to logistics of move. However, the girl working there was great and id recommend working with her to anyone.

Theodore P.
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Customer did not leave a comment.

Joel R.
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Customer did not leave a comment.

Doug J.
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Devin L.
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pulled the truck to the front for me and very polite!

Kristen R.
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I will come back the people here are great!!!!

andrew J.
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Customer did not leave a comment.

Michael W.
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Truck had high miles and was a raddle trap, brakes did not feel good! Loud! Smelled like cigarettes inside , not good for long trips , was terrible to drive 200 miles in!

Darin B.
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PERFECT

james A.
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Came to this location after finding out that another location, with which I had called and confirmed a week prior, was closed. Was in and out of this location within minutes, gentleman that ran this location was very friendly and personable. Over all a great experience that I wouldnt have had at the other place.

Dwayne R.
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Truck was clean but had 2old bowed springs and a bed frame above the cab but they said they'd take care of getting rid of them when we returned truck

Clarence A.
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Customer did not leave a comment.

Cory C.
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Will come back!

Paul Z.
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Great customer service. I was scheduled to drop the truck off at a different location and when I went there it was not open (it should have been - it was 9:15 on a Friday morning). Also there was no lock box. I called Storage Plus and they told me to bring it to them - no problem. Dropped it there and they were waiting for me. Total drop off took less than a minute. great customer service! thank you.

Don W.
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Customer did not leave a comment.

sharon C.
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Jesse H.
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Robert S.
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Anticipated one local drop off point, but they were full. Had to go elsewhere to drop off. Sun Auto was very accommodating.

No reviews have been submitted for this location.

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