Absolutely the worse customer service I have ever seen. Owner was rude and not helpful!!!!! Anything I asked for he told me to call the 1-800 number!!!KENNETH C.
(U-Haul Neighborhood Dealer)
Amelia, OH 45102
- Mon–Sat9 am–1 pm
- Sunday7 am–10 am
- 24 hour customer return
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One-Way and In-Town® Rentals in Amelia, OH 45102
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- 4.0 Average Customer Rating
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Truck rode incredibly rough. One little bump and it felt like the whole truck was going to fall apart. Suspension needs a lot of work hard to drive that way alsoJonathan R.
Mop the floors! My mattresses had a lingering smell of vomit after being brought into the house after being in the truck. We sprayed Odorban as soon as we opened the truck. It was midday and sunny so that odor was ROBUST in the afternoon.Roger C.
There wasn't a person at the locationâ€”only available by phone and watched through a mounted camera. The person on the phone gave vague directions as to where to place the trailer (no directional signage anywhere), raised his voice when he disagreed with where we had placed the trailer, and cursed at my brother when asked why the placement of the trailer had to be moved. While discussing the placement of the trailer, the gentleman on the phone oddly started complaining about Uhaul customers using this location to drop off their Uhaul rentals. â€œI don't know why they keep sending these people to me.â€ He ultimately hung up without warning. I would suggest having a person at the location for drop offs in order to understand where the rentals should be placed. Much of his aggressiveness was due to his inability to clearly express where he wanted the rentals to be placed.Morgyn R.
Having attendant on site would be nice!at pick up, had lot of ice to clear before could drive!daniel M.