Excellent service. Truck and supplies worked well.
Julie W
Customer Reviews for Storage Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Really positive experience with no surprises. Gentleman that assisted me during the process at the Midwest City location was very nice and professional.
Bobbi DPleasurable experience.
Mitchell OLady at the pickup location was great but when you see a sign that says 39.95 then you end up paying 180$ for 30 miles and 7 hours use thats crap
joshua cThe uhaul representative was super friendly and helpful. Thank You so much! It was a very pleasant experience.
david oWas running late but they stayed and waited for us. EXTREMELY nice people! Everything went smoothly..would definitely recommend!
Lisa HVery pleasant experiance
KAREN RThe lady working was amazing. She was very professional, will recommend them to friends and family.
Danielle LVery helpful and kind. Went above and beyond!
Courtney MGreat customer service!
Gary SAll customers were friendly and helpful. One of the best moving experiences I have had.
Michael WGreat service!!!
Stanley MBest service I have ever received from a U-Haul Dealer. Thanks
Stanley MThe nicest people to work with!
Glen BThe two gentlemen that assisted us with our trailer rental gave us outstanding service, despite computer issues, we received superior customer service. Thanks for all the help!!
David Mneed to make sure computer is working and have better sign for drop up
Bill HI was told in an email that I would need a hitch inspection at a U-Haul location. When I called a U-Haul location to schedule said inspection, I was put on hold for 20 minutes, then told that no inspection was necessary. (And indeed, it was not.) The company needs to update its email and its phone wait times!!!
Brianne CThey had the wrong time. I requested 9 am and got a call from Uhaul confirming that. They had noon marked and nobody was at the site at 9 am. About 15 mins late
Kathleen SVery friendly, will rent again.
BENJAMIN DIf every location was like that one, no one would use anything BUT uhaul. The lady at the location was fresh air and informed on all things.
ALISHA WEverything was fine. Customer was good as well.
TASTONDA AThe agent at this location was very nice and friendly. I had to change locations because the truck I requested was not available. That wasn't her fault, but I would've preferred the original truck I reserved.
KENDAL Lthe entire experienc was great and the people that run the site were very nice, and friendly.
LILLIAN HI had what I needed there and the staff was EXCELLENT!! I really didn't have any complaints at all. A helpful suggestion for U-Haul in general would be to give people a guide as to how to calculate the fuel that needs to be replaced. We're not talking a million dollars here so this isn't a complaint. I put $20 in when only $10 was needed. I feel that was my error, not U-Haul's, but a little help calculating when there is so much on my mind in a move, would have been nice. I had a great experience overall. Everything went well. A+ this time around.
KRISTI HDennis West was the agent on duty and was the best gave me directions over the phone as was driving as was from out of town and was very helpful, he even hooked the trailer up for me. Great job he's one you need to keep!
DAVID MPerhaps mark the entrances and exits more clearly.
James MWas treated very nice both for pickup and return of the Uhaul
Cyndi J