Customer Reviews for Storage Sense Bonaire
(U-Haul Neighborhood Dealer)

79 reviews

128 Old Hwy 96   Bonaire, GA 31005

(478) 217-4682

Office Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(478) 217-4682

128 Old Hwy 96
Bonaire, GA 31005

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KEVIN N 
Rating:
5.0

Customer service was great.

JOSIAH K 
Rating:
4.0

Customer did not leave a comment.

Jeff H 
Rating:
5.0

Customer did not leave a comment.

ARTHUR H 
Rating:
5.0

Customer did not leave a comment.

Charles S 
Rating:
5.0

Customer did not leave a comment.

LAUREN M 
Rating:
5.0

Best location so far out of every location I’ve been to. They were the only ones to go over the paperwork and actually walk out to the truck with me.

BRYAN R 
Rating:
5.0

Customer did not leave a comment.

SALVADOR H 
Rating:
5.0

Excellent place.

Ryan B 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

The location and equipment were great! One of the workers gave me a ride back to the office after parking the U-Haul, which was welcomed in the intense summer heat.

Matthew M 
Rating:
5.0

One of the workers gave me a ride back to their office with one of the golf carts, which was welcomed in the intense summer heat! The auto transport was difficult to backup on my own, but I was able to put it where they wanted it.

Matthew M 
Rating:
5.0

Customer did not leave a comment.

Andre B 
Rating:
4.0

There wasn’t any personnel on site despite returning during business hours.

Brian b 
Rating:
5.0

Customer did not leave a comment.

Sidney H 
Rating:
4.0

Customer did not leave a comment.

Joe R 
Rating:
5.0

The service was great!

karen k 
Rating:
5.0

Helped me get a problem from the pickup location resolved and helped me in a quick timely manner and they were really kind.

Emilio G 
Rating:
4.0

The trailer leaked in the rear upper corners (tongue not door) and ruined a mattress.

Jeremy S 
Rating:
5.0

Customer did not leave a comment.

Quang N 
Rating:
5.0

Customer did not leave a comment.

Cedric C 
Rating:
5.0

Customer did not leave a comment.

Quang N 
Rating:
5.0

Customer did not leave a comment.

leon s 
Rating:
5.0

Customer did not leave a comment.

beverley p 
Rating:
5.0

Alverez the Rep displayed excellent customer service!

Jonathan H 
Rating:
5.0

Customer did not leave a comment.

karl D 
Rating:
5.0

Customer did not leave a comment.

MARCUS R 
Rating:
5.0

Uhaul did not have the equipment I ordered

Ray W 
Rating:
5.0

Highly recommend this location.

Debretta J 
Rating:
5.0

Very easy drop off. Thanks!

Andrew C 
Rating:
5.0

Customer did not leave a comment.

George W 
Rating:
5.0

Nothing needs improving. Each time I use this location the experience is top notch and seamless!

GREG W 
Rating:
4.0

Customer did not leave a comment.

Lauren C 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
5.0

Customer did not leave a comment.

Trevaughn B 
Rating:
5.0

Customer did not leave a comment.

GREG W 
Rating:
4.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Breeaunna W 
Rating:
5.0

Looks very secure, very easy to get in and out. Staff are very friendly and professional.

Robert P 
Rating:
5.0

Manager Consuelo is absolutely amazing. She cares about customer service and deserves continuous raises and promotions.

ALVIN T 
Rating:
5.0

Customer did not leave a comment.

Tibor c 
Rating:
5.0

Outstanding Customer Care/Service. Mr. Everest went above and beyond to ensure my rental experience was A1.

Vincent L 
Rating:
5.0

Customer did not leave a comment.

Allison M 
Rating:
5.0

Customer did not leave a comment.

Gregory L 
Rating:
1.0

Full of BS

cellie w 
Rating:
5.0

No problems noted or suggestions

Charles F 
Rating:
5.0

Customer did not leave a comment.

lisa j 
Rating:
5.0

The customer service at this location is impeccable. They set the bar for Uhaul.

William M 
Rating:
5.0

Customer did not leave a comment.

Daren R 
Rating:
5.0

Customer did not leave a comment.

Quang N 
Rating:
5.0

Customer did not leave a comment.

Kevin P 
Rating:
5.0

Great service !

Cono S 
Rating:
5.0

Customer did not leave a comment.

James K 
Rating:
5.0

Customer did not leave a comment.

James J 
Rating:
5.0

Customer did not leave a comment.

Sheila J 
Rating:
5.0

Customer did not leave a comment.

Anthony D 
Rating:
5.0

Customer did not leave a comment.

James K 
Rating:
5.0

Customer did not leave a comment.

Brandon S 
Rating:
5.0

Customer did not leave a comment.

Christy B 
Rating:
5.0

Customer did not leave a comment.

Ricardo V 
Rating:
5.0

Doesn’t ask my experience overall. I first went to U-haul on Watson blvd in Warner Robins Ga. I needed a utility trailer, the had three…for local use only. They sent me 10 miles out of the way to an address of 100 pointe rd, Byron Ga. They didn’t have the trailer…20 mile round trip for nothing. When I arrived to Ladson Sc, the nearest U-haul (not positive on the 845)845 College park road, Ladson Sc, they wouldn’t take the trailer and couldn’t provide me where the nearest location was. I called back to Storage Sense Bonaire, she was awesome and provided me a traffic number. The rep put me on hold and she answered again and was rude. Worst experience I’ve had with U-haul. I didn’t want to dog the places that actually helped me but my overall experience was horrible and I would not recommend U-haul.

Douglas P 
Rating:
5.0

Consuelo was very helpful

Kenneth F 
Rating:
5.0

Quick and easy pickup.

David C 
Rating:
5.0

Customer did not leave a comment.

ROCK N 
Rating:
5.0

Couldn’t think of much to say on this, except to say maybe soften the tires a bit they do seem rather over inflated and hard, otherwise all was well.

Frank R 
Rating:
4.0

There was an extra fee added to the bill that I did not approve. I was supposed to get a call from uhaul about it and never did.

Ashley T 
Rating:
4.0

Ac in truck wouldn’t cool properly

Elizabeth F 
Rating:
5.0

Everything was great and convenient.

Jasmine D 
Rating:
5.0

Customer did not leave a comment.

Nadia C 
Rating:
5.0

Customer did not leave a comment.

Joseph M 
Rating:
5.0

Customer did not leave a comment.

Leslie V 
Rating:
5.0

Customer did not leave a comment.

Joseph M 
Rating:
5.0

Ms. Consuela was awesome! Uhaul had me running around from location to location trying to find a trailer that I ordered the previous week! Interior was clean and the environment was excellent! Unfortunately the 2nd tire on drivers side, only had 20 lbs. of pressure in it. That’s the only thing that was not perfect.

Latonya V 
Rating:
5.0

The cab smelled like dog poop. Had to smell that mess all the way to my destination.

Robert A 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
5.0

Customer did not leave a comment.

Rex Y 
Rating:
1.0

I will never use Uhaul again unless I have too the worst! I placed my reservation a month in advance for 15 “ truck and I was forced to take a huge 26” truck that cost me over $300 in Gas ! I called to discuss issue and had to wait over an hour to speak to someone just to tell me I have to wait 3 days to get a resolution!!!!!

GLACIER S 
Rating:
5.0

Customer did not leave a comment.

Aaron K 
Rating:
5.0

Site manager Consuelo was extremely helpful in making sure I got the truck I needed when I needed it. Seamless renting experience from start to finish!

Dale S 
No reviews have been submitted for this location.
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