I was promised extra mileage for this rental, only a portion was given. It took the agent (he was very polite and tried to be helpful), three tries and there were a several inconsistencies. The free kilometres (160) not being what was promised, these were promised for the couple of hours it took to get me in the truck, on the road. The drop off address was incorrect, I had to call Millet address to have the closest UHaul address added on for drop off.
Celina L
Customer Reviews for Storage Shelter
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vendor went out of his way to help. I did have a truck booked in Wetaskiwin but the truck was not there. Was told to go to Millet location, sure enough they helped me get a truck right away
Tracy PExcellent customer service from Mr. Stunner!
Camille BAll good
Camille BNothing everything was awesome!
Robin GWas mortified to see that a car dolly was declared to be valued at 45,000 usd in Canada. This seems like an intimidation strategy to scare people into paying $10 on top of a $47 rental. I literally used the trailer 1 hr. Slso, the website claims this site is open until 5pm. No one was there at 4:30pm
Jeffrey CVery nice family, father and son operation. Extremely helpful and professional. Went above and beyond what was needed. Will be doing business with them again, soon.
Wesley RSuch a friendly atmosphere. Quick and knowledgeable service! I will definitely return to this location for all my needs as well as recommend them to everyone I know!! Thank you for making my rental experience great!! ⭐️
Kathleen L