Customer Reviews for Storage Solutions
(U-Haul Neighborhood Dealer)

16 reviews

2547 Salem Dallas Hwy NW   Salem, OR 97304

(503) 363-0163

Office Hours

  • Mon: Closed
  • Tue-Sat: 10 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(503) 363-0163

2547 Salem Dallas Hwy NW
Salem, OR 97304

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 10 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Maybe reduce the price.

Daniel Q 
Rating:
5.0

Penny was awesome if I had an army of pennys id take over the strange world no doubt

Ryan B 
Rating:
5.0

Customer did not leave a comment.

Skip P 
Rating:
5.0

Penny provides awesome courteous efficient service! Got me just the little bit more storage I needed when things overflowed.

William R 
Rating:
5.0

Customer did not leave a comment.

Jared T 
Rating:
5.0

Penny was an absolute delight. She went above and beyond to help me with everything. She didn't miss a beat when I had to last minute change all of the reservation on the U-Haul moving truck. I couldn't have got so much done in such little time with out her!!! Please let her know she is greatly greatly appreciated!!! Well done!!!!

Alicia S 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
3.0

Customer did not leave a comment.

Herbert C 
Rating:
5.0

The woman who was working the desk was very kind and patient. We have a new infant at home and were late picking our truck up due to various infant issues and she was very patient and sweet.

Kaylin B 
Rating:
5.0

Penny, the manager of this location, has perfected every part of the process as far as I can tell.

Alayna H 
Rating:
3.0

Customer did not leave a comment.

Nikki E 
Rating:
1.0

Staff was extremely rude. We got there and he was in his car. I did everything online. all we had to do is go inside and get the key. Eventhough he was right there in his car and saw me struggling, he did not move a finger and laughed at me and my husband. Finally after over 45 minutes he went inside. I did all the checkin online and had to go inside to get the key. The chat from uhaul when we checked in online said that all I need to do is get the key and tell staff that everything was done online. Staff became extremely hostile and demanded the driving license again, which was in the car. I told him I took pictures and everything was downloaded and approved and he responded "I'll tell you when it's approved" with a smirk on his face. This was a business rental and I took the card there "david Miller. I personally will never return there and nobody in my company will either. There are other places we can go to with friendly people around! This staff is the most inappropriate person with the least customer service.

Kevin S 
Rating:
4.0

Customer did not leave a comment.

RAY B 
Rating:
5.0

Customer did not leave a comment.

Anthony G 
Rating:
5.0

Customer did not leave a comment.

DEBORAH G 
Rating:
5.0

Make sure the reservation is at the location. Twice in the last month I have rented, only to get to the pick up location and find the rental was not there.

Marlene G 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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