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NURIA T
Customer Reviews for Storage Zone
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I think her name was Marcy, not 100% sure… but she helped us on Thursday around 4pm and she was the absolute sweetest and incredibly helpful!! Very happy with the service and will be happy to continue renting from here when we need it. Thank you soooo much!! :)
NATALIE CThis is my favorite location. I love the staff. They are always glad to see you and always professional.
REGINA HI just pulled up and they came out and took the truck from me. Very easy drop off.
Matthew WVery professional and friendly. I would definitely recommend this place to anyone who asks.
THOMAS RI've been a customer to this location a few time's and I've never had an issue. Everyone is always a great mood and great customer service always on point.
MIKE TNothing at all keep it same
LAVELLE BToo far away. Didn't like the fact that I was transfered from. One 5 mins from my house to one over 30 minutes away
KATINKA LI had a challenging move this past weekend and every single person was amazing. They helped ease some of my stress. I am super appreciative of all their assistance. I love their customer service! Thank you all so much!
TAMERA WFrom the phone to in person, nice, friendly and thank you all helpful. Although I used the app; to pick-up truck I was able to have face to face contact which made my purchase personal and comfortable.
Angelita MTrailer broke down on me in the middle of my move
JERGERALD DMoved my parents from Victorville to Menifee and being able to select the one way option was very nice! I didn't have to worry about driving all the way back up the hill at the end of a hard day was so very nice. Moving is NEVER fun but this made it alot easier. Price was right too 26ft $225.00. Great customer service as well. In and out service.
TRINA SAlways clean always fast
Freddie WService was amazing I will continue to use this location and refer to friends. Wonderful experience ! Thank you!
TYLER LThe Guy Is Very Helpful, Respectable and patient Everytume We go.
ANTHONY FMy experience was great . Definitely recommend thise location.
Mike TVery good service
JOSE GExcellent and understanding customer service. I highly recommend this location.
KATHRYN SEverything was nice and clean except when I was leaving I noticed the cupholders like someone’s spilled some sewed on it. I didn’t notice before other than that. It was nice and clean. Thank you very much.
SUSAN SNothing really everything is already perfect
KEVIN PGreat service. Thank you
MARIA CVery helpful. Easy overall
MELINDA VEverybody at this location are very professional very knowledgeable. They have great customer service every time I go there they they treat me as family. Thank you very much!
OSCAR SI was very happy with it all
CARMEN GEverything perfect
JAMES LCustomer service was excellent very helpful and quick
OMAR CI absolutely appreciate the customer service every visit in any city or state fast an accurate
DEBORAH KShe was very nice and attended to our needs immediately the storage needed to be dust out she came in minutes like right away
SHIRLEY CTOO FCKING EXPENSIVE FOR 1 WAY. WTF
JAY FI had a very pleasant experience renting from U-Haul. Employees were professional and polite. And the location is a very nice, spacious and clean environment.
LENEVA CExelent
IBYS ZNo improvement needed. Awesome service. Thanks again.
GILBERTO UThey help me the right way professional
JAMIE RI was sent 80 minutes out of my way. Total there in back. They're in back because they sent me to Helendale. And the lady out there. She decided to watch me and my kids sit out there and try to get this U-haul. She didn't help us. We were stuck. We were hungry. It was dark and she had her raggedy a** dogs outside. In a yard barking, while she sat there in her window and watched us poor customer service. She couldn't just pull out her computer and fix the issue for me, but she did it. Then we ended up not getting a uhaul. We had to wait till the following day after sitting on the phone with 24/7 44 hours word service ever.
JAMAYA SThe manager here is a great guy, very helpful and understanding. He was working by himself and I had to way for my trailer but he was very efficient.
DIONEL MJAMES was an excellent employee. Helpful and patient.
JULIANA WExcellent
LEODAN FNothing, Great customer service Team.
WILLIAM BGreat service, receptionist who helped me was awesome and fast at getting me in and out.
RAMON VSuper fast and easy.
SANDY GI have used them a few times. Always friendly staff and the trucks are clean.
PHILLIP TFriendly customer service. Fast and efficient.
Raymond BEverything was perfect, staff friendly and helpful and process was quick and easy.
TROY OAll good!
JESUS FEverybody I dealt with was friendly, knowledgeable. My overall experience was very positive.
Ryan VEverybody are very professional and very knowledgeable, Also very friendly, They make me feel like family. Thank you! Oscar S.
OSCAR SGreat service
danny gGreat customer service and great truck
Carey JNo improvement needed! The representative that started the rental process with me was very accommodating friendly and expedient. Check out process was fast and friendly.
Gilbert BIt was nice for rates to stay the same for a couple of years!
Chris P | Overall ExperienceThank you for your service it was great 👍
Celia A | Overall ExperienceI was charged 20 dollars more with out notice and was told by a gentleman that its to keep the surrounding market up. Office woman was excellent. My unit was dusty and when i went to pick up things uhauls were making it complicated to even get to my unit
Tonya J | Overall ExperienceThere very helpfully and friendy
Timothy M | Overall ExperienceThe whole staff has a great helpful attitude.
Rogelio R | Overall ExperienceExtremely helpful and polite staff and much more reasonable rates! Didn't raise prices once during my 2years rental unlike my previous rental facility!!!
Katy S | Overall ExperienceEverything was great when I was renting the storage space. No problems, and everything went smoothly. I would definitely recommend the storage space to anyone who needs a place to put their stuff.
Charles C | Overall ExperienceSorry I couldn't continue with your service. I had a total financial breakdown. You were the Best in service to the public. #10 on the scale
CLARENCE J | Overall ExperienceI had to use this storage facility for 5 years, and everything worked out. My belongings stayed safe, but I'm glad I can finally move on. Thank you.
BRENDA C | Overall Experiencegood service. helpful staff.
HENRY V | Overall ExperienceA bit dusty inside unit but swept it out prior to loading.Thought interior would be climate controlled.Just hoping my stored items will be safe.Guy at front desk very nice.
Privacy R | First ImpressionsEverything was great, quick, very knowledgeable staff.
Privacy R | First ImpressionsI went to facility to confirm reservation, but they called me 2 days later saying they didnt have the size unit I reserved after all.
Privacy R | First Impressions