Customer Reviews for Storage Zone
(U-Haul Neighborhood Dealer)

1,962 reviews

14365 Palmdale Rd   Victorville, CA 92392
(West of Elevado, East of Yellow Basket)

(760) 955-3427

Office Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(760) 955-3427

14365 Palmdale Rd
Victorville, CA 92392
(West of Elevado, East of Yellow Basket)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

AUBRA A 
Rating:
5.0

Customer did not leave a comment.

DARLENE C 
Rating:
5.0

Nothing at all keep it same

LAVELLE B 
Rating:
3.0

Too far away. Didn't like the fact that I was transfered from. One 5 mins from my house to one over 30 minutes away

KATINKA L 
Rating:
5.0

Customer did not leave a comment.

CHARLES R 
Rating:
5.0

I had a challenging move this past weekend and every single person was amazing. They helped ease some of my stress. I am super appreciative of all their assistance. I love their customer service! Thank you all so much!

TAMERA W 
Rating:
5.0

From the phone to in person, nice, friendly and thank you all helpful. Although I used the app; to pick-up truck I was able to have face to face contact which made my purchase personal and comfortable.

Angelita M 
Rating:
3.0

Trailer broke down on me in the middle of my move

JERGERALD D 
Rating:
3.0

Customer did not leave a comment.

Darishaye H 
Rating:
5.0

Moved my parents from Victorville to Menifee and being able to select the one way option was very nice! I didn't have to worry about driving all the way back up the hill at the end of a hard day was so very nice. Moving is NEVER fun but this made it alot easier. Price was right too 26ft $225.00. Great customer service as well. In and out service.

TRINA S 
Rating:
5.0

Customer did not leave a comment.

KEITH A 
Rating:
4.0

Customer did not leave a comment.

JAIRON R 
Rating:
5.0

Always clean always fast

Freddie W 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN C 
Rating:
5.0

Service was amazing I will continue to use this location and refer to friends. Wonderful experience ! Thank you!

TYLER L 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M 
Rating:
5.0

The Guy Is Very Helpful, Respectable and patient Everytume We go.

ANTHONY F 
Rating:
5.0

Customer did not leave a comment.

JANET H 
Rating:
5.0

Customer did not leave a comment.

ELISA R 
Rating:
5.0

Customer did not leave a comment.

ADRIANA H 
Rating:
5.0

Customer did not leave a comment.

ELISA R 
Rating:
5.0

Customer did not leave a comment.

PATRINA B 
Rating:
5.0

Customer did not leave a comment.

ISRAEL R 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M 
Rating:
5.0

Customer did not leave a comment.

TAMARAH M 
Rating:
5.0

Customer did not leave a comment.

PEDRO M 
Rating:
5.0

Customer did not leave a comment.

RENE R 
Rating:
5.0

My experience was great . Definitely recommend thise location.

Mike T 
Rating:
5.0

Very good service

JOSE G 
Rating:
5.0

Excellent and understanding customer service. I highly recommend this location.

KATHRYN S 
Rating:
5.0

Customer did not leave a comment.

GARY M 
Rating:
5.0

Customer did not leave a comment.

LURE J 
Rating:
5.0

Customer did not leave a comment.

MARVIN S 
Rating:
5.0

Everything was nice and clean except when I was leaving I noticed the cupholders like someone’s spilled some sewed on it. I didn’t notice before other than that. It was nice and clean. Thank you very much.

SUSAN S 
Rating:
5.0

Customer did not leave a comment.

JUAN G 
Rating:
5.0

Nothing really everything is already perfect

KEVIN P 
Rating:
5.0

Customer did not leave a comment.

Marcus M 
Rating:
5.0

Great service. Thank you

MARIA C 
Rating:
5.0

Very helpful. Easy overall

MELINDA V 
Rating:
5.0

Customer did not leave a comment.

STEPHEN E 
Rating:
5.0

Everybody at this location are very professional very knowledgeable. They have great customer service every time I go there they they treat me as family. Thank you very much!

OSCAR S 
Rating:
5.0

Customer did not leave a comment.

juan r 
Rating:
5.0

Customer did not leave a comment.

BILL R 
Rating:
5.0

Customer did not leave a comment.

FERNANDO Z 
Rating:
5.0

Customer did not leave a comment.

Theordore E 
Rating:
5.0

I was very happy with it all

CARMEN G 
Rating:
5.0

Customer did not leave a comment.

STEVEN W 
Rating:
5.0

Everything perfect

JAMES L 
Rating:
5.0

Customer service was excellent very helpful and quick

OMAR C 
Rating:
5.0

Customer did not leave a comment.

CODY M 
Rating:
5.0

I absolutely appreciate the customer service every visit in any city or state fast an accurate

DEBORAH K 
Rating:
5.0

Customer did not leave a comment.

ARMINIO G 
Rating:
5.0

She was very nice and attended to our needs immediately the storage needed to be dust out she came in minutes like right away

SHIRLEY C 
Rating:
3.0

TOO FCKING EXPENSIVE FOR 1 WAY. WTF

JAY F 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY C 
Rating:
5.0

Customer did not leave a comment.

BEVERLY M 
Rating:
5.0

I had a very pleasant experience renting from U-Haul. Employees were professional and polite. And the location is a very nice, spacious and clean environment.

LENEVA C 
Rating:
5.0

Customer did not leave a comment.

ALVAN C 
Rating:
5.0

Customer did not leave a comment.

JOY R 
Rating:
5.0

Customer did not leave a comment.

Austen P 
Rating:
5.0

Exelent

IBYS Z 
Rating:
5.0

No improvement needed. Awesome service. Thanks again.

GILBERTO U 
Rating:
5.0

They help me the right way professional

JAMIE R 
Rating:
5.0

I was sent 80 minutes out of my way. Total there in back. They're in back because they sent me to Helendale. And the lady out there. She decided to watch me and my kids sit out there and try to get this U-haul. She didn't help us. We were stuck. We were hungry. It was dark and she had her raggedy a** dogs outside. In a yard barking, while she sat there in her window and watched us poor customer service. She couldn't just pull out her computer and fix the issue for me, but she did it. Then we ended up not getting a uhaul. We had to wait till the following day after sitting on the phone with 24/7 44 hours word service ever.

JAMAYA S 
Rating:
5.0

The manager here is a great guy, very helpful and understanding. He was working by himself and I had to way for my trailer but he was very efficient.

DIONEL M 
Rating:
5.0

Customer did not leave a comment.

ARIELLE M 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH F 
Rating:
5.0

Customer did not leave a comment.

ELSA M 
Rating:
5.0

Customer did not leave a comment.

Ramon R 
Rating:
5.0

Customer did not leave a comment.

SHAUNTAY L 
Rating:
4.0

JAMES was an excellent employee. Helpful and patient.

JULIANA W 
Rating:
5.0

Excellent

LEODAN F 
Rating:
5.0

Nothing, Great customer service Team.

WILLIAM B 
Rating:
5.0

Customer did not leave a comment.

RONALD F 
Rating:
5.0

Great service, receptionist who helped me was awesome and fast at getting me in and out.

RAMON V 
Rating:
5.0

Super fast and easy.

SANDY G 
Rating:
5.0

I have used them a few times. Always friendly staff and the trucks are clean.

PHILLIP T 
Rating:
4.0

Customer did not leave a comment.

Jose D 
Rating:
5.0

Friendly customer service. Fast and efficient.

Raymond B 
Rating:
5.0

Customer did not leave a comment.

Edward F 
Rating:
4.0

Customer did not leave a comment.

Nolan D 
Rating:
5.0

Customer did not leave a comment.

Cornelius T 
Rating:
5.0

Customer did not leave a comment.

Francisca V 
Rating:
5.0

Everything was perfect, staff friendly and helpful and process was quick and easy.

TROY O 
Rating:
5.0

All good!

JESUS F 
Rating:
4.0

Customer did not leave a comment.

gustavo s 
Rating:
5.0

Everybody I dealt with was friendly, knowledgeable. My overall experience was very positive.

Ryan V 
Rating:
5.0

Everybody are very professional and very knowledgeable, Also very friendly, They make me feel like family. Thank you! Oscar S.

OSCAR S 
Rating:
5.0

Great service

danny g 
Rating:
5.0

Customer did not leave a comment.

Carlina R 
Rating:
5.0

Great customer service and great truck

Carey J 
Rating:
5.0

No improvement needed! The representative that started the rental process with me was very accommodating friendly and expedient. Check out process was fast and friendly.

Gilbert B 
Rating:
3.0

Customer did not leave a comment.

Raymond G 
Rating:
5.0

Customer did not leave a comment.

Evelyn B 
Rating:
5.0

Fast and sufficient. Great customer service.

Jessica G 
Rating:
5.0

Customer did not leave a comment.

Trenese H 
Rating:
5.0

Customer did not leave a comment.

Jennifer R 
Rating:
5.0

Synorris Harrison was the very best excellent Exceptional customer service.

Rashidah W 
Rating:
5.0

Customer did not leave a comment.

Hue F 
Rating:
5.0

It was a quick drop off the key and the truck.

Randy S 
Rating:
4.0

It was nice for rates to stay the same for a couple of years!

Chris P  |  Overall Experience 
Rating:
5.0

Thank you for your service it was great 👍

Celia A  |  Overall Experience 
Rating:
2.0

I was charged 20 dollars more with out notice and was told by a gentleman that its to keep the surrounding market up. Office woman was excellent. My unit was dusty and when i went to pick up things uhauls were making it complicated to even get to my unit

Tonya J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alejandro S  |  Overall Experience 
Rating:
5.0

There very helpfully and friendy

Timothy M  |  Overall Experience 
Rating:
5.0

The whole staff has a great helpful attitude.

Rogelio R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRI B  |  Overall Experience 
Rating:
5.0

Extremely helpful and polite staff and much more reasonable rates! Didn't raise prices once during my 2years rental unlike my previous rental facility!!!

Katy S  |  Overall Experience 
Rating:
5.0

Everything was great when I was renting the storage space. No problems, and everything went smoothly. I would definitely recommend the storage space to anyone who needs a place to put their stuff.

Charles C  |  Overall Experience 
Rating:
5.0

Sorry I couldn't continue with your service. I had a total financial breakdown. You were the Best in service to the public. #10 on the scale

CLARENCE J  |  Overall Experience 
Rating:
5.0

I had to use this storage facility for 5 years, and everything worked out. My belongings stayed safe, but I'm glad I can finally move on. Thank you.

BRENDA C  |  Overall Experience 
Rating:
4.0

good service. helpful staff.

HENRY V  |  Overall Experience 
Rating:
4.0

A bit dusty inside unit but swept it out prior to loading.Thought interior would be climate controlled.Just hoping my stored items will be safe.Guy at front desk very nice.

Privacy R  |  First Impressions 
Rating:
4.0

Everything was great, quick, very knowledgeable staff.

Privacy R  |  First Impressions 
Rating:
1.0

I went to facility to confirm reservation, but they called me 2 days later saying they didnt have the size unit I reserved after all.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.
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