There was no one to help on the drop off end but the payment was straightforward on the phone and dropping it off at that location was quite convenient.
RACHEL R
Customer Reviews for Storchak Cleaners
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had multiple frustrations with the two locations trying to get my truck on Sunday. At this location, I couldn’t get the locks on any of the lock boxes to open.Tgey called the manager, who did not respond. A UHaul person online told me to get “rough” with the lock. So, I just started hitting it and banging it, and it eventually just fell off the box. Nice system,
Michael CThe location was closed for business hrs and doesn’t care customer’s appointments. Also can help
Hassan FThe location was moved to a bad part of town after I chose a pickup right by my house. It wasn’t made clear that I do everything on my phone so that was a mess. The truck was gross dirty on the inside from the seats, chips all over the floor and a rotting wrap in the console covered with ants. Could barely see out of the windows they were so dirty.
Robin Rmake it very clear that you will need to check in on line ahead of time and the difficulty of working with the locks for the keys.
Blake SMake sure the truck is there.
Carra O