Customer did not leave a comment.
Jacinta G
Customer Reviews for Store And Go Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The unit was filthy. The steering wheel was sticky and the rest of the interior was dirty. That said, the main complaint was the greasy black stuff on the deck of the cargo area. We noticed it right about the time we dragged a mattress out! I pointed all this out to your agent and their response was oh, ok. Add on top of all of that the Byzantine journey experienced on your website when booking in the first place….. It would be very hard for me to convince myself you have any interest whatsoever in offering a good customer experience. You guys asked a thousand questions all of which were designed to protect UHaul while providing absolute no protection, service, care or concern for your customers.
Larry BCentrally located. Friendly staff. Easy pickup and drop off.
SUSANNE PImprove the app, too many bugs and a lack of user experience
henrique RThe receptionist was EXCELLENT, PLEASE pass on my regards ❤️
Paul WFix your app for submitting prior to the client leaving it two tech savvy persons 4 goes at completing and getting on the road.
Janet IStick to your word, make it easier to rent a vehicle, do one ways
Jordan EGot insurance while booking online , but later when I actually met an accident, got to know that insurace does not even cover that. Disappointed
Sahil kVehicle Gear box has issues and No shift accordingly, Had a hard time driving. Its unfortunate , with the time restriction, cant complaint or issues can be rectified. It took me a while to understand the issue, since, It was too loud. Teh passenger side window wasn;t sealed. Customer service was great and Reciept breakdowns was great and will definetely recommend to my friends.
Stalin NCustomer service was great! Front desk was friendly and super helpful
Ange-Aimee QLower price😊
mehrnoosh mGreat, transparent with charges, had equipment ready and clean and easy enough return process
Braden IApp required for after hour return was non responsive during photo upload. No indication of starting fuel level, so I took a photo of mileage upon leaving U-Haul location and when the vehicle was returned. I have photos of vehicle condition and location.
Tyler HTereasa is amazing, she made my experience top notch. She was very helpful and patient with the booking process and through explaining how the renting process worked. I will definitely be using this uhaul services again. Thanks for making my move a smooth one
Stephanie HThis location was extremely convenient for me and the assistance form the staff was very pleasant and helpful. Excellent value for money as well. I will definitely be using the service again (I am storing my goods at the same location), strongly recommended.
Brian S