Customer did not leave a comment.MEAGAN F.
Customer Reviews for Store Here Self Storage Fort Wayne
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Brian E.
Signage for the key drop off could be improved, was unattended on a Sunday but that's to be expected. Just seemed a little dark and Uninviting.JOHN M.
Mobile check in. Took over 1.5 hours! Which you cannot even start until you get to the location. Add a option to upload a phone from your library instead of making you take a picture.MICHAEL T.
The only problem I had was when I first got the truck the battery was drained and since it was contact less I had to figure it out myself. It also did it again when I stopped to refill the gas but other than that it went smoothlyDionte A.
Building can be a little hard to findBrandon B.
Customer did not leave a comment.Glen H.
We were told we couldn't return the trailer to this location because they didn't need it. They wanted us to drive 6 hours to return the trailer to Indianapolis. I don't understand why I needed or was expected to make changes. Not very good costumer service, in my opinion.DANIEL JON R.
Sketchy drop-off spot in the middle of nowhere.William L.
Love the phone app, quick and easy to check out truck.Michael T.
Customer did not leave a comment.Christopher H.
UHAUL ARE THIEVES AND DO NOT COMMUNICATE. THEY DOUBLE CHARGED US FOR 1 UHAUL BY "STEALING" 2 PAYMENTS. IN ADDITION I RECEIVED A PHONE CALL FROM A LADY SAYING WE STILL OWED $118.00 FOR GAS AND EXCEEDING OUR 35 MILE LIMIT WHEN THAT WAS ALREADY DISCUSSED ABOUT OUR TRAVELING DISTANCE AND TRIPS. I WILL NEVER RECOMMEND NOR WILL NEVER USE UHAUL EVER AGAIN. YOU ALL ARE A BUNCH OF PUNK ASS SCAMMERS AND THIEVES. LAWSUIT IS FORTHCOMING.Brian D.
The person who helped us (sorry, I don't know her name) was very helpful and kind.Ty W.
It is hard to find the location. No see that there isn't much commercial traffic there so no one was in the office when I came in. I had to call around for a while before reaching someone.Marquayle M.
Customer did not leave a comment.CURTIS W.
Customer did not leave a comment.Curtis W.
Customer did not leave a comment.Vaughn H.
Customer did not leave a comment.JUDY C.
Customer did not leave a comment.Deena M.