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GREGORIO S
Customer Reviews for StoreRight
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
good but when I called to find out about the extra charge that turned out to just be the mileage charge instead of just telling me it was a mileage charge or anything they just directed me to a 1-800 number and it just seems that was unnecessary
MAXWELL RYall doing great 👍
KAREN FKim Wojnarksi was very friendy and helpfull renting and returing will use her again
TIMOTHY BCustomer service person helped me alot thank you
Darlene PEverything was great, especially the manager. The only difficulty was that the whole rental process had to be done electronically on my cheap smart phone. It took a long time and ultimately failed to go through. Thankfully, the manager was able to do a work around on her computer. The rest of the experience was great.
NEAL SNeeded equipment such as dollys… no dollys…..customer service fair…(I’ve rented u-Hauls for years)…..not impressed with location…
Linda NVery helpful and courteous staff!
RICHARD KNo issues with the location the drop box was a bit hidden and took some looking for.
Pasquale MVehicle ran rough. Steering felt "sloppy" as if needing balance, alignment and/or general refurbishment.
ROBERT KI ask for med size truck 🚚 there gave me a small one .I'm not happy
RANDALL HKim W was very nice and helpful
LAURENE VVery friendly and easy to work with!
SHERRI SOrdered a 10 ft two weeks ago, got a confirmation. Got there, did not have in stock, forced to take a 15 ft. Dawn did a great job assisting us.
TERRY RFront office Ms S was wonderful and upbeat. We got a flat tire from all the storm debris. The mechanic Mr N was also very positive, professional and fast. Great service in a horrible storm. Thank you.
GLENN TThe truck did not have enough oil in it causing the engine light to pop on & the engine kept trying to stall. I only drove like 60 miles total. When I returned the truck I told the representative about it & she reassured me that she would put a maintenance request in prior to re-renting this particular truck.
KELLY LVery friendly and helpful
Donna GOutstanding service. Thank you.
WILLIAM GNo need for improvement for me. I had and always have a great experience.
LORRAINE ADid not even maintain posted hours
James WEverything was good.
Ken FGreat dropoff experience
David GUpon receiving my receipt I noticed that there are charges on it that I did not authorize. I have never had any problems when renting from uhaul but at this location it seemed to be one thing or another. I am not happy at all.
George DVery nice people very clean uhauls ill always do buisness there.
suntora WThe driver side wiper blade broke while I was driving the truck I rented. Better inspection and maintenance is needed.
Eric GThe truck had been used by a homeless person and was filled with clothes, suitcase, alcoholic cans (empty) and cigarette butts. The alignment was also very off which made it difficult to drive. While driving straight. the wheel was turned about 45 degrees to the left.
Paige AEverything was great from start to finish. Easy online vehicle selection, friendly staff, ice cold air conditioning, and easy return process. Thank you for making my experience pleasurable.
Steve BVery good service
Russell BOutstanding service. Super curteous, professional and simply nice. Will absolutely return to this location for my UHaul needs.
Harold AThe two young ladies are always happy and very helpful.
VERNICE CThe Lady inside was fabulous.
Brenda TThe representative was amazing!
Douglas TI do not see any need for improvements! Everything was easy, friendly, helpful and affordable! Dawn at StoreRight was fantastic!
Angela PConvenient because this is where my storage unit was.
Cheryl C