Customer Reviews for StoreSmart Melbourne
(U-Haul Neighborhood Dealer)

369 reviews

575 N Apollo Blvd   Melbourne, FL 32935

(321) 752-0512

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(321) 752-0512

575 N Apollo Blvd
Melbourne, FL 32935

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Extend the same professional courtesy you gave us , to the next customer. Nothing else could be expected. Thank you so much for all your help😎

ANITA C. 
Rating:
5.0

Quick and painless.

SHIRLEY G. 
Rating:
5.0

Customer did not leave a comment.

CATHY E. 
Rating:
5.0

Customer did not leave a comment.

JOHN J. 
Rating:
5.0

Despite other, closer locations I could use to drop off, I always use this one due to the set-up/lay-out and helpful, knowledgeable staff.

Todd M. 
Rating:
3.0

Nothing the place can do but they change my location pick up which cost me more in gas.

Katie M. 
Rating:
5.0

Jennifer was excellent and very helpful! Thank you!!

ANTHONY D. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

This experience with UHaul has truly been my best yet. Customer service, availability, process of renting from start to finish and beyond was phenomenal. Jennifer went above & beyond her scope of duties to assist me and this is greatv appreciated.

ROCHENDA V. 
Rating:
5.0

Jennifer was an amazing help and knowledgable!

Beverly R. 
Rating:
5.0

It was a very good experience.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

BRENDA B. 
Rating:
2.0

Price had additional hidden charges when picked up from location assigned. Cancelled reservation as the person at the location was not willing to assist.

CHRISTINA A. 
Rating:
5.0

Customer did not leave a comment.

KELLY H. 
Rating:
4.0

Customer did not leave a comment.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL V. 
Rating:
4.0

Please don't give customers extra miles and charge for it unless they consent to it.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

KEITH G. 
Rating:
4.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Awesome courteous was Jennifer.

William S. 
Rating:
5.0

Customer did not leave a comment.

Gail B. 
Rating:
5.0

The storage unit was immaculate, but the truck we rented was caked with mud. It's okay though. They didn't blame me for it.

Michelle S. 
Rating:
4.0

Customer did not leave a comment.

Glen K. 
Rating:
5.0

The associate at this location made renting my uhaul quick and easy. They were flexible with my pick up time and had convenient options to drop off including after hours. The uhaul app made it easy to confirm my rental. Will definitely use this location in the future.

Jesse B. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
4.0

The after hours pick up was a NIGHTMARE. we sat outside for over 2 and a half hours on phone trying to get in lock box. Will NEVER EVER DO THAT AGAIN.

derek H. 
Rating:
4.0

Customer did not leave a comment.

leslie W. 
Rating:
4.0

Customer did not leave a comment.

William G. 
Rating:
5.0

JJ was great! I felt happy making the rental with him!

Stacey D. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Jen and Jay Jay are beyond helpful. Very kind, considerate and excel at customer service!

Diane R. 
Rating:
5.0

Customer did not leave a comment.

Susan F. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA R. 
Rating:
5.0

Maintain all Uhaul outlets with same professional staff as StoreSmart Melbourne.

KEVIN T. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R. 
Rating:
5.0

The easiest part of my trip

Connie D. 
Rating:
5.0

Great location to rent from! Very quick, efficient, and excellent customer service!

JENNIFER F. 
Rating:
5.0

Very friendly and helpful staff

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Have rented from you before with excellent results. Will rent from you again.

Jackie K. 
Rating:
5.0

Customer did not leave a comment.

Mickey M. 
Rating:
5.0

Customer did not leave a comment.

HENRY M. 
Rating:
5.0

Very friendly and helpful staff!

Tommy V. 
Rating:
4.0

Personnel assisted in getting the truck checked in after the website return process crashed.

Jan R. 
Rating:
5.0

Customer did not leave a comment.

TIM R. 
Rating:
5.0

Customer did not leave a comment.

Darlene C. 
Rating:
5.0

JJ was extremely courteous and helpful through the whole process. He did a great job!

Donna M. 
Rating:
5.0

Very friendly and helpful staff.

EARL B. 
Rating:
5.0

Customer did not leave a comment.

Lindsey H. 
Rating:
5.0

Customer service was above and beyond exceptional. The gentlemen was very accommodating and so helpful even through the uhaul website was not cooperating for him. He was able to find a solution and have me on my way! I cannot thank him enough for helping me out in a very trying time. (Traveling nurse moving from state to state)

Monica O. 
Rating:
5.0

Customer did not leave a comment.

Laura R. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

EASY CHECK IN AND OUT. PLEASANT PERSONEL.

John B. 
Rating:
5.0

Absolutely wonderful service from Jennifer! Highly recommend this location for all your moving needs! They have a beautiful facility and their storage units and trucks are immaculate!

WILLIAM S. 
Rating:
5.0

Friendly and efficient.... service was right on point!

David H. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Friendly, helpful attendant.

Keith G. 
Rating:
5.0

A++great service here and the staff was very friendly and helpful.A+ customer service.

Thomas R. 
Rating:
5.0

Awesome service

Thomas W. 
Rating:
5.0

I didn't drop it off here. This is where I got the replacement after the broken windshield. The place I was supposed to drop it off in Tallahassee didn't exist so I had to find a dealer on my own.

Gladys C. 
Rating:
5.0

Excellent attitude y attention from JJ thanks

Ralph W. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER F. 
Rating:
5.0

Staff was friendly , polite and helpful, very welcoming

latoya R. 
Rating:
5.0

Customer did not leave a comment.

ALISON F. 
Rating:
5.0

Customer did not leave a comment.

LaDonna W. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER F. 
Rating:
5.0

Customer did not leave a comment.

CARLA H. 
Rating:
5.0

Best service ever...Even for a sunday give the woman a raise :)

Donald H. 
Rating:
5.0

Customer did not leave a comment.

GINA S. 
Rating:
5.0

everything was top notch. I rented from this location before and won't go anywhere else for Uhaul!

Robert L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

U-Haul is the only way to go when you need to move. Jennifer Fisher was the young Lady who assisted us at Storage Mart in Melbourne Florida. She was extremely helpful, and strong! You need to give her a good raise!

TERRY O. 
Rating:
5.0

I honestly don't think it is possible to improve on the service provided to me by the nice lady that took care of me. She really knows what she is doing and does it with a great personality. Thank her for me if you can.

Roy B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

Corey H. 
Rating:
5.0

Customer did not leave a comment.

Fernando Z. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Very friendly and helpful people work at this location. I would highly recommend it to others.

EARL B. 
Rating:
5.0

Everything was perfect for me it was ready the paperwork was ready on time customer service extra friendly I have nothing but praise for the Uhaul experience at this location thank you

LAURIE K. 
Rating:
4.0

Have a faster computer server. The paper took forever to print out.

Henry H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Great and super convenient location! Fast and efficient!

JENNIFER F. 
Rating:
5.0

Customer did not leave a comment.

Donna D. 
Rating:
3.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Sonali S. 
Rating:
5.0

Customer did not leave a comment.

Kelsey P. 
Rating:
5.0

Customer did not leave a comment.

MARK D. 
Rating:
5.0

Very good customer service. Clean facility.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Gail B. 
Rating:
5.0

Great experience. Jennifer was wonderful to work with

Brian H. 
Rating:
5.0

Continue the great service.

LEITCH D. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

craig S. 
Rating:
5.0

A quality location and friendly attendant

Thomas S. 
Rating:
3.0

I was on a tight time schedule & had to wait 1 1/2 hours to get the truck even though I had a reservation. I almost had to cancel the people that were on their way to my house to load the truck for me. All because the uhaul website was not working!! The sales person made a few phone calls to try & help, but nothing worked. uhaul company needs to keep their website functioning & do their updates off hours so customers are not effected!

SANDY M. 
Rating:
5.0

I enjoyed my experience at this location! The staff was great and very attentive. The truck and equipment was in excellent condition.

Sharletta H. 
Rating:
5.0

Customer did not leave a comment.

Elimari M. 
Rating:
5.0

Customer did not leave a comment.

GARY P. 
No reviews have been submitted for this location.

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