If an attendant will not be onsite for drop offs, maybe let the customer know and give instructions about what to expect.Deborah J.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Melbourne, FL 32935
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- 4.0 Average Customer Rating
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The truck was filthy, low tire pressure in front wheels (only 30 psi). Cost to use truck for 4 hours was ridiculous (almost $100). Next time I'm just going to ask a friend for a favor and pay him for the trouble.Matthew M.
The manager was rather rude to me. All the preliminary forms I had filled out on line were apparently lost, so I had to redo that. I waited 20 minutes for the manager to come back to the office and serve me, and no "please", "thank you", or "I'm sorry " was offered.Wendy C.
Employee working on 11/30/23 ask for my ID. I handed to him he snatched it from my hands. Then did not return it back in my hands laid it down on the counter for me to pick it back up. Then after seeing my date of birth he replied. "You look much younger then that". The truck was clean and ready to go. I will not return to this location. 575 N Apollo blvdSilena S.
Manny (manager at storage dropoff location) was a tremendous help in checking the vehicle in after switching dropoff locations. For some reason, this facility wasn't provided as available drop locations on the web portal. Very convenient to offload and check in at same location!Thomas H.