Customer Reviews for Storesmart Springhill
(U-Haul Neighborhood Dealer)

688 reviews

2465 Anderson Snow Rd   Spring Hill, FL 34609

(352) 678-6099

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(352) 678-6099

2465 Anderson Snow Rd
Spring Hill, FL 34609

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

PEDRO R 
Rating:
4.0

Everything was Great Keep up the Great Job.

theodore w 
Rating:
5.0

My specific unit was a bit difficult to drive, because it didn't go straight.

JESUS G 
Rating:
5.0

Keisha (spelled correctly?) was awesome! Kind and caring and took the time to talk to me as a person!! Very helpful!

Christine D 
Rating:
5.0

Customer did not leave a comment.

Molly A 
Rating:
5.0

Customer did not leave a comment.

Kevin D 
Rating:
5.0

Customer did not leave a comment.

frank g 
Rating:
3.0

Customer did not leave a comment.

Joey s 
Rating:
5.0

Customer did not leave a comment.

Brenda T 
Rating:
5.0

I was sent to 2 prior locations to pick up my trailer. Both were locked up with no employees. Lots of unnecessary driving but finally all worked well at the above location.

Earl L 
Rating:
5.0

Customer did not leave a comment.

Matthew H 
Rating:
5.0

It was quick painless and easy for anyone to get a U-Haul easy setup and easy drop off I’ve done out of state before however this was simple around town move but for the price was worth it bc I’d done more trips in my car and still would of needed a truck a U-Haul was one shot service I was in and out quickly the sweet lady was professional and kind and help me understand things if I didn’t.

Tiffany A 
Rating:
5.0

Customer did not leave a comment.

Cotee B 
Rating:
5.0

Keep up the good work! Your employees were very friendly and helpful!

Steve M 
Rating:
4.0

Customer did not leave a comment.

COURTNEY J 
Rating:
4.0

Customer did not leave a comment.

Bob K 
Rating:
5.0

Customer did not leave a comment.

Thomas C 
Rating:
1.0

Customer did not leave a comment.

yassir l 
Rating:
5.0

Nothing! 🤗

John B 
Rating:
1.0

Staff at the location was rude and condescending

Melissa F 
Rating:
5.0

Customer did not leave a comment.

Michael I 
Rating:
5.0

Great service

Jim R 
Rating:
5.0

Customer did not leave a comment.

Gary D 
Rating:
1.0

Watch out for the fee's when you return it. Beware of these people.

Rick S 
Rating:
5.0

Customer did not leave a comment.

RObert c 
Rating:
5.0

Truck was infested w ants didn’t know till we got going . Also the whole can was covered in dog hair . I left a message when I dropped it off about bombing the car w ant bomb so next person is not crawling w ants and told them about the hair problem

BRENT R 
Rating:
4.0

Customer did not leave a comment.

Larry C 
Rating:
4.0

Customer did not leave a comment.

Raymond M 
Rating:
5.0

Customer did not leave a comment.

Floyd M 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Customer did not leave a comment.

Kimberly P 
Rating:
3.0

We dropped off after hours and used the drop off box service, the main comment for this location is that there was minimal parking and not good options for large uhauls to be parked for after hour drop offs.

heather w 
Rating:
5.0

Customer did not leave a comment.

David A 
Rating:
5.0

The staff was extremely friendly and helpful

Tim S 
Rating:
5.0

I can’t think of a thing. The customer service was first rate. This store was the cleanest and most dialed in Uhaul location I’ve ever seen. The manager of this location is obviously working intentionally to make the store experience great.

Lance M 
Rating:
4.0

Staff was awesome at every step of the process.

Chris H 
Rating:
4.0

Customer did not leave a comment.

Susan C 
Rating:
5.0

Drop was seamless and easy.

Marlon M 
Rating:
5.0

Excellent staff at this location, very efficient and friendly

John P 
Rating:
3.0

I have had an open issue from my past rental that I never got a phone call or email back to discuss it. This comment has nothing to do with the current rental

scott H 
Rating:
1.0

Customer did not leave a comment.

hassan m 
Rating:
3.0

Customer did not leave a comment.

David B 
Rating:
4.0

Customer did not leave a comment.

Odette M 
Rating:
2.0

The gas gage was at 5/8ths but my paper work had it listed at 7/8ths. I have pictures to prove it.

James R 
Rating:
4.0

Customer did not leave a comment.

Neil M 
Rating:
5.0

Customer did not leave a comment.

Phil M 
Rating:
5.0

You can hire more people like the lady who was on duty when i picked up the trailer.

david c 
Rating:
5.0

Customer did not leave a comment.

RONNIE T 
Rating:
5.0

Great customer service

Stephen S 
Rating:
5.0

Nothing..first time I walked in the girls were great

james m 
Rating:
4.0

Make sure what you order is there and the people is trained, Also one location is open because one location on google for Sunday*s was open was not open.

Douglas J 
Rating:
5.0

Customer did not leave a comment.

jose a 
Rating:
5.0

Nothing, both the manager and assistant were very nice and had all the information I needed.

David V 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

outstanding workers...

LAWRENCE B 
Rating:
5.0

When we picked up the vehicle, we couldn’t have received such great customer service. I would highly recommend this location.

MaryBeth M 
Rating:
5.0

Good experience

Adam a 
Rating:
5.0

Customer did not leave a comment.

Patrick A 
Rating:
5.0

Customer did not leave a comment.

JESSE W 
Rating:
5.0

No improvements needed employees were very professional and helpful and made customer feel important and satisfied with the rental process.

Donald B 
Rating:
5.0

Excellent location

CarolLee S 
Rating:
5.0

Customer did not leave a comment.

Donald F 
Rating:
5.0

Friendly courteous and very professional

Fransisco A 
Rating:
5.0

Customer did not leave a comment.

Pablo L 
Rating:
5.0

Both employees on that day were very friendly and professional. They answered all my questions.

Rachael B 
Rating:
5.0

Both employees were knowledgeable and helpful in my rental...cheers Lawrence

LAWRENCE B 
Rating:
5.0

Attentive, friendly staff - new clean facilities & very efficient

Christopher H 
Rating:
5.0

Could not have been friendlier or more helpful. The entire experience was far easier than expected. The trailer towed wonderfully.

Michael M 
Rating:
5.0

Excellent professional and friendly staff at this location which always make a transaction pleasant, everything explained clearly , thoroughly recommend

John P 
Rating:
5.0

Great folks!

Dirk H 
Rating:
5.0

Customer did not leave a comment.

james s 
Rating:
5.0

Great experience and great truck. The gentleman that helped me was awesome as well.

Neal C 
Rating:
4.0

Customer did not leave a comment.

James S 
Rating:
5.0

Customer did not leave a comment.

Don V 
Rating:
5.0

Very friendly gentleman, everything went very smoot.

WilliamF G 
Rating:
5.0

Very helpful young lady at this facility

James A 
Rating:
5.0

Customer did not leave a comment.

Thomas D 
Rating:
5.0

Customer did not leave a comment.

Joe T 
Rating:
5.0

On site personnel very friendly customer oriented and time oriented as well as I was on a short window for my project.

JON P 
Rating:
5.0

Knowledgeable and friendly Unlimited in town milage would be an improvement

thomas A 
Rating:
5.0

Customer did not leave a comment.

DEBBIE M 
Rating:
4.0

Customer service was very pleasant and helpful upon pick up. Upon return we reported to same man that checked us out that the truck had something wrong with gas gage it said ful at check out but took 9.4 gallons of gas to fill truck we only went 34 miles His response was we should have only put in enough gas to bring it to we’re it was. We were told we needed to return it ful. Not Happy with outcome.

Bernadette M 
Rating:
5.0

Customer did not leave a comment.

William F 
Rating:
5.0

Great job!!

JULIO C 
Rating:
5.0

This was an outstanding site! I've rented from this site a few times before. I always try to book here when I'm in town. They provide great customer service and are a pleasure to deal with.

John A 
Rating:
1.0

Terrible. Truck has a disgusting smell to it. I was double charged for the rate for some unknown reason. Then I was told to go to another location to get the truck even after I had it reserved.

Matthew L 
Rating:
5.0

Customer did not leave a comment.

Isaiah R 
Rating:
3.0

Customer did not leave a comment.

Kevin A 
Rating:
5.0

No need to improve. Everything was perfect. If I ever need to rent a trailer, truck or even storage space again, I will go there. 5 star***** The staff is friendly, helpful, and professional.

Roy S 
Rating:
5.0

Nothing at all it was a pleasure working with you thank you for being there when we were at a stand still Thanh you and god bless to you and your entire staff

Patrick L 
Rating:
5.0

Customer did not leave a comment.

TOM W 
Rating:
5.0

Could not ask for really good people to work with..thank you so much. Donna

Donna D 
Rating:
5.0

Customer did not leave a comment.

Thomas M 
Rating:
3.0

Totally overpriced. Rented truck for 5 hours. Over $80.00 dollars . Ridiculous! Will not use this company again.

Cathy M 
Rating:
5.0

Customer did not leave a comment.

Patrick L 
Rating:
1.0

I was returning a uhaul from North Carolina which I paid over $1900 for 4 days I only had it for a day and I wanted to rent another or add days or miles take a return trip to North Carolina and I asked the representative what would be the best way to save money and was advised to just rent another which I did for $1200 . Then I realized that if I had only just added 2 days to my original order I would have saved a lot of money so I told the representative and was advised that it was to late she already checked it in which I don't understand why you couldn't undo it or something. Or even refunded some of my money from the original $1900 because I only had it a day that would have saved me some money

Nancy M 
Rating:
5.0

Customer did not leave a comment.

THOMAS D 
Rating:
5.0

Customer did not leave a comment.

John O 
Rating:
3.0

The pickup location is a mini storage business with minimal customer parking outside the office. 2 of the customer parking spaces was taken up by U-Haul trucks. Not convenient at all. This was not the original location I had requested to pick up the trailer. U-Haul changed the pickup location.

Duncan Y 
Rating:
2.0

The vehicle shook when driving, the lights were too dim to see the highway at night without the hi beams on. When we went to return the vehicle at 5:55 there was one employee standing outside but by the time we got to the front door at 5:59 the door was locked and there was a “Will Return At…” sign. The employee clearly could see we were bringing back a vehicle when we pulled in. Checking in using 24/7 was a nightmare because of poor cell coverage. If you’re going to force people to use online service at least have the courtesy to offer free wifi to do so.

Karyn V 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top