Customer Reviews for Storesmart Springhill

Thanks fo everything

Very Cleaned in Side of Store and Outside

No internet had to pick up truck using my phone took way over an hour passenger mirror would not adjust and no cab light was told to take it back to another location when I arrived bad experience

Very pleasant.

The whole process was quick and painless from picking up the equipment to bringing it back.

The sale associate we felt with was very polite and on the ball. He is very good and his job and puts customer service first. Great experience

Mike, at this location was very professional and knowledgeable with area and went above and beyond for all my inquires. A+.

I had an agreement to drop off at this location when I reserved my rental but when I arrived I was rudely informed that I was not dropping it off there. I was told that they were a 3rd party dealer and didnt have to accept the uhauls. I was told to take them 45 minutes away to a different location. After harsh words and treats, I was allower to drop them there. Very poor business.

Very helpful with all aspects of my rental and the online folks were super helpful as I lost my reservation over night and they found me one in a flash .as i was in a pinch . Thanks u haul woo hoo

Not lie to your customers

If you tell the customer something and the policy changes you still have to honor your word. Calling it a learning experience you don't charge the credit card with out even reaching out to the customer

Truck had a out of line tire noticed on drive and washer fluid had to pickup some

The rental went very well and it was perfect

I didn't order safe move, didn't know I paid for this until I got home, I only had truck 1 hour and had to pay 54.00, now I'll be renting again for several days next week

Inspect your trucks more thoroughly for mechanical issues, especially the high mileage vehicles. I am a vehicle technician and my rental truck had a lot of creeks and vibrations as well as low engine power. I rent regularly and this is only the second time has this happened.

Great people

I have used StoreSmart a few times now and every time I have had fantastic service! I would recommend them to all my friends and family. Each time was a smooth transaction and the trucks where always in great shape. They really care for their customers and want to help make their move easier. Thank you Mike and Nikki!

Verygood experiencs.

Outstanding person, very friendly and helpful. Will definitely rent again...

Helpful, nice staff. I have used this location for several rentals and have been treated very well. They are very accommodating and pleasant to work with. I will continue to use this location for my future needs.

Friendly staff.

easy and quick, very affordable!

I actually drove an extra 10 miles for this location due to the awesome representstives that work there. They treat my aunt very well every time she picks up a truck or van.

Great van. Great service. Open on a Sunday too.

Wonderful staff. Very helpful and informative. A true pleasure to deal with!!

Closed and not open on a Monday in the middle of the day

You do not need to improve everything was great and excellent service

Efficient and friendly staff.

No problems at all. Good place. Nice rep.

Had an unjustified $10 charged to my card. I returned the vehicle per the agreement, clean and full to the top of fuel. The extra charge was never justified.

Great staff, good experience! I'll use this location again. Thanks.

Very friendly person

I am a disabled 72 yr old and when I got to the location, there was no one there in the middle of the day. I called the number on the front door and the person told me to drop off the trailer and they would take care of it later. I had my grandson with me and between the 2 of us, we were able to get the big trailer unhitched. NEVER AGAIN!!!

Everything was great and very fast

Great place. I have used this uhaul facility multiple time. The trucks run well and are always clean. Mike and the woman at the desk are awesome!! Highly recommend!!

Great place and very convenient location

My experience since the first time was excellent. The rep. Mike, is very friendly and professional. He cares for his customers and always goes to the extra mile when providing legendary customer service.

Very helpful, could not ask for more.

The young man Mike who I believe was the manager was very helpful and courteous. He is an asset to your company.

Nothing. It was a very clean truck and a smooth riding truck.

Excellent customer service especially with my indecisive mind. Tracy and mike went above and beyond our expectations! Thank you!

Mike and Tracy both were very helpful. We called ahead and the truck was all ready to go. Fast in and out.

Service the vehicle truck shakes when driving

The Storagesmart folks were nothing short of amazing. Tracy and Mike seriously went above and beyond the call of duty when helping me get my stuff together for a cross country move. Their level of professionalism and customer service was unparalleled. Highly, extremely, recommend this location for any truck and storage needs.

I haven't had someone so kind n caring in a very long time. Tracy at uhaul Anderson snow was so excellent. Tracy felt my pain n treated me with the up most respect. Her kindness have me hope. Hope that I have lost with having my husband mother n sister's passing this year. Tracy was very informant. I had second guessing as to where n how I needed to do things as far as the truck n unit. I found her to be so special. She was very busy but excused herself in order to bear with my grieving heart n soul Thank you so much for giving me hope again Tracy u are the best. Sincerely Pamela Anesic I would also like to say that I had came in an enquired prior to my actually going through with everything. There was a gentleman that took care of me with pricing n flyers. He was wonderful especially knowing what my circumstances were Thank you so much for your kindness also. I think his name was mike. Sincerely Pamela Anesic