Customer Reviews for Storesmart Springhill
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Storesmart Springhill
Rosalyn F. on
Tracy went beyond to assist me and was very patient as well.
Thomas W. on
Mike was most helpful. Thank you
NELSON L. on
This location is wonderful my family and myself where in a major need of help and they were available quick and units available as well as a truck. Highly recommend.
Ward C. on
Very helpful
William F. on
Truck exterior was very dirty with windshield and grill covered with love bugs
Paulette R. on
Paulette and Paul were awesome. Hook up and rental was fast and smooth
diana E. on
EXcellent staff
Robert D. on
Everything worked great. Paul does a great job.
Donald F. on
Nuttin!
William O. on
The StoreSmart Spring Hill employees were great and the equipment functioned as expected. Had a problem with the UHaul website. Appears my reservation was made at 2 different locations in Spring Hill. I picked up the equipment at the locations identified to me by UHaul. With the move almost completed a second Spring Hill location called me and asked if I was going to pick up the equipment at their location. Hopefully I will not see duplicate charges.
Barbara O. on
I reserved a 20 ft, was called in the morn told had to get truck at another location, then that location called said they had a 26 footer but tha battery was dead and they couldn't charge it. I got there a couple minutes before 2:00 (my reservation time) the manager was just leaving to pick up truck from another location. She got back just before 3:00 with a 15 ft truck which we had to make work. My helpers stood around waiting for an hour for the truck. It was ridiculous, the manager of the storage place did the best she could but it was not a good experience and costed me extra for help to stand around for an hour waiting.
Charles F. on
Excellent customer service by the lady personnel at the counter. Easy drop event.
VICTORIA J. on
Worker kept answering the phone and taking care of other customers during my return and kept me waiting and putting the phone first.
Yaritz K. on
Great customer service.
Clarence B. on
The tires on the trailer as I was told by the Montana drop off location were in unexceptable condition and should not have been rented to me... tires were BALD and could have caused me s serious accident
DEBORAH D. on
The drop off place was closed on a Holiday therefore I cannot rate but the process was easy!
glenn R. on
truck is a little old.
ROBERT H. on
I couldn't return my unused U-Haul boxes as they don't sell them here!
ROBERT H. on
For some reason not explained I had been "given" an extra day to return the 26' truck and auto transport, probably due the mess at pickup of my tow dolly. Even though I was still returning the equipment as originally agreed, I was charged for an extra day. I was told I would have to pay, but that the regional manager would credit it back to my card. That of course has not happened.
BETZAIDA R. on
Great service
MICHELLE S. on
Jon was very helpful and explained the contract to me completely. Look forward to storing by “stuff” in the unit.