You can pull your heads out of your asses and start thinking about the customer when a rental is needed its is a stressful time for them and all you people think about is yourselves and making money the pick up and drop off places were great the people that actually work for uhaul FUCKING suck
Tracy S.- Florida FL
- Spring Hill
- 34609
Customer Reviews for Storesmart Springhill
(U-Haul Neighborhood Dealer)
2465 Anderson Snow Rd
Spring Hill,
FL
34609
Contact Us
2465 Anderson Snow RdSpring Hill, FL 34609
Services at this Location:
Hours
- Mon-Sat: 9 am - 6 pm
- Sun: 12 pm - 4 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
JONNATHAN C.- Rating:
- 5.0
The gentleman at counter was very very nice and helpful thank you
DAVID J.- Rating:
- 5.0
Customer did not leave a comment.
ARTHUR A.- Rating:
- 5.0
Good service
alexander R.- Rating:
- 3.0
Customer did not leave a comment.
Michael S.- Rating:
- 4.0
All good
Michael B.- Rating:
- 5.0
Customer did not leave a comment.
DOMINICK C.- Rating:
- 5.0
Thanks fo everything
DAVID N.- Rating:
- 5.0
Customer did not leave a comment.
CHRISTIAN R.- Rating:
- 5.0
Very Cleaned in Side of Store and Outside
Paul H.- Rating:
- 5.0
Customer did not leave a comment.
DANA Y.- Rating:
- 4.0
Customer did not leave a comment.
Edward M.- Rating:
- 5.0
Customer did not leave a comment.
Michael F.- Rating:
- 3.0
No internet had to pick up truck using my phone took way over an hour passenger mirror would not adjust and no cab light was told to take it back to another location when I arrived bad experience
KEVIN H.- Rating:
- 3.0
Customer did not leave a comment.
Barbara T.- Rating:
- 5.0
Customer did not leave a comment.
CHRISTOPHER W.- Rating:
- 5.0
Customer did not leave a comment.
Johanna L.- Rating:
- 5.0
Very pleasant.
GARY W.- Rating:
- 5.0
The whole process was quick and painless from picking up the equipment to bringing it back.
ORLANDO R.- Rating:
- 5.0
The sale associate we felt with was very polite and on the ball. He is very good and his job and puts customer service first. Great experience
Stephen S.- Rating:
- 5.0
Customer did not leave a comment.
JENIFER T.- Rating:
- 5.0
Customer did not leave a comment.
MICHELE G.- Rating:
- 4.0
Mike, at this location was very professional and knowledgeable with area and went above and beyond for all my inquires. A+.
GARYWARREN W.- Rating:
- 5.0
Customer did not leave a comment.
Lyssia R.- Rating:
- 2.0
I had an agreement to drop off at this location when I reserved my rental but when I arrived I was rudely informed that I was not dropping it off there. I was told that they were a 3rd party dealer and didnt have to accept the uhauls. I was told to take them 45 minutes away to a different location. After harsh words and treats, I was allower to drop them there. Very poor business.
Andrew D.- Rating:
- 5.0
Very helpful with all aspects of my rental and the online folks were super helpful as I lost my reservation over night and they found me one in a flash .as i was in a pinch . Thanks u haul woo hoo
MICHAEL B.- Rating:
- 1.0
Not lie to your customers
Alexander R.- Rating:
- 5.0
Customer did not leave a comment.
FRANK S.- Rating:
- 1.0
If you tell the customer something and the policy changes you still have to honor your word. Calling it a learning experience you don't charge the credit card with out even reaching out to the customer
robert M.- Rating:
- 5.0
Customer did not leave a comment.
STEVEN B.- Rating:
- 5.0
Truck had a out of line tire noticed on drive and washer fluid had to pickup some
John E.- Rating:
- 5.0
The rental went very well and it was perfect
GARY P.- Rating:
- 3.0
I didn't order safe move, didn't know I paid for this until I got home, I only had truck 1 hour and had to pay 54.00, now I'll be renting again for several days next week
Marge C.- Rating:
- 5.0
Inspect your trucks more thoroughly for mechanical issues, especially the high mileage vehicles. I am a vehicle technician and my rental truck had a lot of creeks and vibrations as well as low engine power. I rent regularly and this is only the second time has this happened.
Hadi P.- Rating:
- 5.0
Customer did not leave a comment.
RONALD S.- Rating:
- 5.0
Customer did not leave a comment.
Charles S.- Rating:
- 5.0
Great people
Dominick C.- Rating:
- 5.0
Customer did not leave a comment.
Frederick A.- Rating:
- 5.0
Customer did not leave a comment.
Scott S.- Rating:
- 5.0
I have used StoreSmart a few times now and every time I have had fantastic service! I would recommend them to all my friends and family. Each time was a smooth transaction and the trucks where always in great shape. They really care for their customers and want to help make their move easier. Thank you Mike and Nikki!
Lauren J.- Rating:
- 5.0
Customer did not leave a comment.
JERRY C.- Rating:
- 5.0
Customer did not leave a comment.
Hadi P.- Rating:
- 5.0
Customer did not leave a comment.
Angel P.- Rating:
- 5.0
Customer did not leave a comment.
THOMAS P.- Rating:
- 4.0
Verygood experiencs.
KRISHNA V.- Rating:
- 5.0
Customer did not leave a comment.
Steven B.- Rating:
- 5.0
Customer did not leave a comment.
Jerry C.- Rating:
- 5.0
Customer did not leave a comment.
Jill P.- Rating:
- 5.0
Customer did not leave a comment.
Jeffrey B.- Rating:
- 5.0
Customer did not leave a comment.
KIRK C.- Rating:
- 5.0
Customer did not leave a comment.
Justin A.- Rating:
- 5.0
Customer did not leave a comment.
Christopher F.- Rating:
- 5.0
Outstanding person, very friendly and helpful. Will definitely rent again...
JOHN Z.- Rating:
- 5.0
Customer did not leave a comment.
HADI P.- Rating:
- 5.0
Customer did not leave a comment.
PETER S.- Rating:
- 5.0
Helpful, nice staff. I have used this location for several rentals and have been treated very well. They are very accommodating and pleasant to work with. I will continue to use this location for my future needs.
HADI P.- Rating:
- 5.0
Friendly staff.
Andrew M.- Rating:
- 5.0
Customer did not leave a comment.
Hadi P P.- Rating:
- 5.0
Customer did not leave a comment.
Chadwick V.- Rating:
- 5.0
Customer did not leave a comment.
KEVIN G.- Rating:
- 5.0
Customer did not leave a comment.
KIRK C.- Rating:
- 5.0
Customer did not leave a comment.
Thomas T.- Rating:
- 5.0
easy and quick, very affordable!
gary R.- Rating:
- 5.0
I actually drove an extra 10 miles for this location due to the awesome representstives that work there. They treat my aunt very well every time she picks up a truck or van.
Anethette G.- Rating:
- 5.0
Customer did not leave a comment.
Paulette R.- Rating:
- 5.0
Great van. Great service. Open on a Sunday too.
SUSAN C.- Rating:
- 5.0
Wonderful staff. Very helpful and informative. A true pleasure to deal with!!
Laida E.- Rating:
- 2.0
Customer did not leave a comment.
Sal C.- Rating:
- 3.0
Closed and not open on a Monday in the middle of the day
JEFFREY J.- Rating:
- 5.0
You do not need to improve everything was great and excellent service
Brent D.- Rating:
- 5.0
Customer did not leave a comment.
Sharon P.- Rating:
- 4.0
Customer did not leave a comment.
Timothy H.- Rating:
- 1.0
Customer did not leave a comment.
Melissa S.- Rating:
- 5.0
Efficient and friendly staff.
Robert H.- Rating:
- 5.0
No problems at all. Good place. Nice rep.
Gregory H.- Rating:
- 5.0
Customer did not leave a comment.
Matthew M.- Rating:
- 1.0
Had an unjustified $10 charged to my card. I returned the vehicle per the agreement, clean and full to the top of fuel. The extra charge was never justified.
ramzy A.- Rating:
- 5.0
Great staff, good experience! I'll use this location again. Thanks.
Hadi P P.- Rating:
- 5.0
Very friendly person
Juan O.- Rating:
- 2.0
I am a disabled 72 yr old and when I got to the location, there was no one there in the middle of the day. I called the number on the front door and the person told me to drop off the trailer and they would take care of it later. I had my grandson with me and between the 2 of us, we were able to get the big trailer unhitched. NEVER AGAIN!!!
denison F.- Rating:
- 5.0
Everything was great and very fast
David M.- Rating:
- 4.0
Customer did not leave a comment.
Robert J.- Rating:
- 5.0
Customer did not leave a comment.
Ashley R.- Rating:
- 4.0
Customer did not leave a comment.
Frank S.- Rating:
- 5.0
Great place. I have used this uhaul facility multiple time. The trucks run well and are always clean. Mike and the woman at the desk are awesome!! Highly recommend!!
Jeannine M.- Rating:
- 5.0
Customer did not leave a comment.
Timothy K.- Rating:
- 4.0
Great place and very convenient location
Darrell R.- Rating:
- 5.0
My experience since the first time was excellent. The rep. Mike, is very friendly and professional. He cares for his customers and always goes to the extra mile when providing legendary customer service.
Anyelo R.- Rating:
- 5.0
Very helpful, could not ask for more.
Francis B.- Rating:
- 5.0
Customer did not leave a comment.
Jo Ann O.- Rating:
- 5.0
The young man Mike who I believe was the manager was very helpful and courteous. He is an asset to your company.
michael C.- Rating:
- 5.0
Customer did not leave a comment.
ESTER C.- Rating:
- 5.0
Customer did not leave a comment.
steven M.- Rating:
- 5.0
Nothing. It was a very clean truck and a smooth riding truck.
Rosemary D.- Rating:
- 5.0
Customer did not leave a comment.
John D.- Rating:
- 5.0
Customer did not leave a comment.
Richard J.- Rating:
- 1.0
Customer did not leave a comment.
Robert C.- Rating:
- 5.0
Excellent customer service especially with my indecisive mind. Tracy and mike went above and beyond our expectations! Thank you!
Kyra L.- Rating:
- 5.0
Mike and Tracy both were very helpful. We called ahead and the truck was all ready to go. Fast in and out.
SHelley L.Additional Services at this Location
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