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Claudio O.
Customer Reviews for Strand Storage Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is a great location. Staff is fantastic, very, very helpful, very efficient, and really the nicest people. I would definitely use again and would highly recommend.
Susan B.Holly and Jack very professional Excellent pickup , customer service. Explained throughly.
Mark T.Add some U-Haul signs at the front of the property. It's difficult to tell this is a U-Haul location.
James T.Thank you
SHERIF A.The service at Strand Storage CAN NOT be improved. I rent from them several times a year. They are ALWAYS, happy, considerate and over the top helpful!
Christine H.Very satisfied with the place I rented Trailer from Ver Professional and helpful. Will recommend.
ANDY F.The front line people were so nice & friendly. They went out of there way to explain everything. Highly recommend this location & staff.
Patricia D.I have no complaints. I received great service upon arrival and returning my rental.
Anthony W.Your doing good already
Courtney R.Pick up at Arron's was great, drop off in Myrtle Beach said they were closing after our call told us closing was 6:00 pm. We arrived at 5:15. We're told to drop our trailer by the sidewalk & leave. As lady said they were closing. I said please check our trailer as its sweep clean & I folded all the blankets which we didn't even order. No help at all from this sight. I'm 68 & had to unhook a large trailer in the dark.
ROBERTBRICE B.Please forward a copy of my reciept to b23beach@gmail.com. R Richard Baxley (860) 306-6068
Benjamin B.I had ordered 3 dozen furniture pads and when I picked the truck up remotely they were not in the truck. I had to wait for the center to open to get them.
Lori R.Quick help when I arrived and I didn't even have to enter the office.
Marsha Helen S.Excellent customer service at drop off site.
Terri W.Richard was an absolute pleasure to work with. Friendly, attentive, and professional, he sets the standard for uhaul's customer service.
Jeffrey C.This location accused me of not extending my rental and when i told them the truck leaked on my new driveway they were more concerned about me driving the truck to turn in than the damage to my driveway.
thomas C.Everything was great!
BARRY H.Great Customer Service.
ROLAND L.The employees were helpful and thanked me for coming in to their location.
Patrick B.Super friendly staff. Always knowledgeable about the ins and outs. I had to go in twice Bc the app was down and he was able to continue where I left off and it saves so much time. Easy pickup and drop off.
Jennifer H.Great U-Haul Team! Very Friendly and explained everything!
Kevin B.peoplr st location where very helpful.
JOSEPH P.no priblems
DAVID T.The staff is always pleasant, friendly and very helpful, the equipment is inspected, and maintained, 5 stars all around!
Patricia T.The agent was extremely helpful from soup to nuts! He entriple endured we had a safe trip and gave great advice on how to maintain safety for both the passengers and trailer. Great customer service
Daria B.Richard who rented the trailer to me was very helpful, thorough, and had safety, both his and mine, in mind and put it into practice while getting it hooked up to my vehicle. The young lady who returned it was also just as helpful and efficient!!!
Paul R.Everything was good . Receptionists both were amazing ready to answer our questions.
rondell G.Heater didnt work. Truck alignment was so poor, it shimmied like it was going to fall apart.
Glen G.I spend winter near this uhaul station. Make every effort to go here whenever I have transfer needs. Personable and friendly staff.
Lawrence W.Awesome staff and very friendly and efficient would not hesitate to recommend.
Maureen F.Vehicle was not available when requested and was very time consuming and difficult to actually get. The agents told me it was because I rented it after they closed the day before when the vehicle was actually rented almost 2 weeks prior for that location.
megan B.It was a little confusing where I should go to drop off the vehicle. The parking long seems too small for a 20ft truck.
Victoria N.Nothing everything was great.
Nicholas S.It was a great experience.
suzanne M.The truck was in somewhat disrepair, the windshield was broken, the door for the gas input was hanging off and the truck smelled like smoke
rich K.Staff was fantastic. Great value. Truck did smell of smoke.
Deborah L.When I called to reserve it, she told me what size I needed 15ft. Well it should have been bigger due to having to make 2 trips and being charged extra mileage.
LISA M.The best services
Miriam S.Nothing this was the best experience I have ever had. All of those folks were so nice!!!
KEVIN F.Turn in was after hours
STEPHEN M.Fast, friendly, economical. Hassel free. Great experience. Highly recommend.
ROLLAND M.The staff is very nice and helpful.
Carla M.Driver seat was ripped and collapsing towards the door. Truck was out of washer fluid.
Nathan L.They were the absolute best!!! So helpful and made things easier on me. I can't thank them enough!
KAYLA B.The location is a storage facility and it is used as a uhaul business also. It is a very tight facility for ingress and egress. Not friendly for vehicles. The office was filled with people and workers waiting to be helped. Seems you would expand your office space so it is more customer friendly.
dennis L.Not very friendly. Returning was a mess out front of this building.
MICHAEL D.I really enjoy with the folks at this location. They provide excellent service, are friendly, and professional. Specifically, I began utilizing this location because of the helpful attitude of Brittany. Her professionalism and efforts to help our photography company with it's needs have been something we have come to rely upon at this Uhaul location. We appreciate the helpfulness of everyone at this office. -Lindsay Hickman Photography
Gregory H.Entrance parking lot is very small, difficult to maneuver.
OSCAR M. | First ImpressionsUsed the facility before. Great people and clean units.
RICH W. | First Impressions