Customer Reviews for Strand Storage Center
(U-Haul Neighborhood Dealer)

2506 reviews

870 Frontage Rd E   Myrtle Beach, SC 29577

(843) 448-7067

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 7/4/2021: Closed

Services at this Location:

Contact Us

(843) 448-7067

870 Frontage Rd E
Myrtle Beach, SC 29577

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 7/4/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

This location had after hour drop off which cooperate didn't know about, which meant I kept the trailer a extra day which was very inconvenient.

Wilfredo O. 
Rating:
5.0

Great communication before pickup. When I arrived they were very nice and informative. I would definitely use them again.

DAVID M. 
Rating:
4.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Customer did not leave a comment.

Vincent F. 
Rating:
5.0

You met all of my expectations with no problems.

DALE L. 
Rating:
5.0

Customer did not leave a comment.

Erica G. 
Rating:
5.0

Customer did not leave a comment.

JULIET H. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
1.0

Get my charges straight please.

James M. 
Rating:
5.0

No improvements. Staff is fantastic. Office and property is well maintained. Overall great experience.

Peter S. 
Rating:
4.0

Very friendly workers.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

DIANE L. 
Rating:
5.0

Excellent service. The woman helped set up the trailer was very thorough. Glad that she took the time check the installation. Returning the trailer was fast and helpful.

GENE M. 
Rating:
5.0

Customer did not leave a comment.

lillian c.  |  Overall Experience 
Rating:
5.0

Brittany was awesome

THOMAS P. 
Rating:
5.0

Not sure. The staff was friendly and helpful, the equipment was clean and in good condition.

KENNETH Y. 
Rating:
5.0

Customer did not leave a comment.

Kristal T. 
Rating:
5.0

Customer did not leave a comment.

Anthony K. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Steve and Brittany are super nice and so helpful. Great location.

Candice B. 
Rating:
5.0

The business is very busy these days so reserve early and get there early in the AM.

George M. 
Rating:
5.0

Holly was wonderful! She was so kind and explained everything to me. I definitely recommend going to see her for any of your rental needs.

Brittney C. 
Rating:
5.0

Customer did not leave a comment.

thomas t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bethanna H. 
Rating:
2.0

It took quite a while to get the vehicle although I had checked in early. I was not given the dolly or blankets. The clerk could not find the truck for quite a while.

Aidan H. 
Rating:
4.0

Customer did not leave a comment.

ARICA P. 
Rating:
3.0

The parking lot was absolutely PACKED with trucks, and I had to drop off a 26' truck without blocking the storage access gate. This proved to be a little bit of a challenge.

BRANDON F. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Terry K. 
Rating:
2.0

They were closed and there was no place to park the truck.

Sandi S. 
Rating:
5.0

Customer did not leave a comment.

CAROL K. 
Rating:
5.0

Pick up center personnel were amazing!! Very friendly and helpful!! Thanks!!

SUSAN G. 
Rating:
5.0

Customer did not leave a comment.

rickey J. 
Rating:
5.0

Customer did not leave a comment.

Jerry M. 
Rating:
5.0

Nothing

Daniel B. 
Rating:
5.0

Nice people at Strand Suorage when I called day before to make sure vehicle was ready .

Eugene D. 
Rating:
5.0

The owner called me quickly and gave me permission to drop off after hours. Thank you!!

THOMAS R. 
Rating:
5.0

They were great.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

DWAN L. 
Rating:
5.0

Nothing best UHaul places I've been to. Well organized and super nice people.

Alan M. 
Rating:
4.0

Customer did not leave a comment.

RICHARD J. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
2.0

Customer did not leave a comment.

WALTER M. 
Rating:
5.0

My only negative is that after more than a year, and providing a 30 day notice, that we had to pay for the entire month when we vacated our 3 units on the 19th. This policy makes no sense and defies logic.

dennis h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
4.0

Maybe more help it was kind of busy when I was there

HARRYR H. 
Rating:
5.0

Customer did not leave a comment.

Sean B. 
Rating:
5.0

Customer did not leave a comment.

Cole K. 
Rating:
4.0

Customer did not leave a comment.

Carol G. 
Rating:
5.0

Brittney was very helpful and professional. She was very informal and I knew exactly what to do to have a safe and stress free move.

CANDICE W. 
Rating:
5.0

Excellent Service

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Herbert K. 
Rating:
3.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

Customer did not leave a comment.

Blakely J. 
Rating:
5.0

Customer did not leave a comment.

DALEWILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Craig T. 
Rating:
4.0

Customer did not leave a comment.

jennifer B. 
Rating:
5.0

Customer did not leave a comment.

SANDRAMARIE W. 
Rating:
5.0

No additional comments

ROY L. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

I have used this location previously and requested to return my equipment here because I was so pleased with their professionalism.

Kenneth G. 
Rating:
5.0

I arrived early but they took care of me in minutes. Great customer service.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

charles N. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
3.0

The truck I received was overall ok. It was clean & available to me on day of pickup, with my 2 rented dollies & a dozen mattress pads. The only issue was that the driving gear would slip while putting it in reverse. It would always bypass to neutral & I'd have to bring it back to reverse.

Douglas D. 
Rating:
5.0

Remind customers to inspect vehicle before allowing to leave I rented a truck notice that the windshield was duck tape to frame of truck Not Happy at all

Arturo N. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

ZHAMAZIA M. 
Rating:
5.0

Customer did not leave a comment.

JIMMY M. 
Rating:
5.0

The staff there was very nice and helpful.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

EVERAL A. 
Rating:
5.0

Great customer service.. brittney was her name

CORY W. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
3.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Lisa G. 
Rating:
5.0

I can't remember the name of the lady in the store, but she was the sweetest thing! It was my first time A-Renting a U-Haul B-Driving a u-haul. She explained everything and was just super great!

Devin M. 
Rating:
5.0

Customer did not leave a comment.

Alan H. 
Rating:
5.0

Customer did not leave a comment.

Nancy M. 
Rating:
5.0

Fast, friendly and efficient staff.

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

GERRY W. 
Rating:
5.0

Jack was great to deal with.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Great place! We have utilized storage units on multiple occasions and rented trucks and vans. Always a positive experience!

anthony b.  |  Overall Experience 
Rating:
5.0

Great gents running the show keep up current effort

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

DAVID J. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
1.0

Customer did not leave a comment.

Jalisa B. 
Rating:
5.0

Great service very quick and prompt and courteous

David A. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

this whole event has been made so much easier by the staff there. I will not hesitate to refer others and use the facility again , if needed.

David H.  |  Overall Experience 
Rating:
5.0

Strand did a great job trying to help in a bad situation due too poor equipment breaking from original rented location in schererville. Overall 1-800 - service needs some training as I am still waiting on results from roadside incidents and reimbursement with no answers from corporate

DANA T. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL O. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Russell V. 
Rating:
5.0

The truck was damaged,the truck didn't have washer fluid, the truck was covered in mud, ALL of the trucks tires were bald and felt unsafe.. I'm glad I only rented it for one day.. it got the job done

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

PAUL Q. 
Rating:
5.0

Very nice customer service, professional and took care of my needs.

Qurangrby G. 
Rating:
5.0

Strand storage was very helpful any time I need anything. Being new to the area they’ve recommended different places to eat visit and assisted me one day with my code to enter the facility after hours. This has been a pleasant experience. FDJ.

Felix D.  |  Overall Experience 
Rating:
5.0

Nothing !! This is the third time I rented from this location in the last six months I would not go anywhere else everything is organized on time and the staff is awesome… Thank you !

THOMAS C. 
Rating:
5.0

Very friendly and helpful staff, I would highly recommend them.

Michael O. 
Rating:
5.0

Customer did not leave a comment.

Ivan Y. 
Rating:
5.0

Customer did not leave a comment.

Hailey E. 
Rating:
5.0

Customer did not leave a comment.

Tenika B. 
Rating:
5.0

Customer did not leave a comment.

Greg B.  |  Overall Experience 
Rating:
5.0

We had an excellent experience @ Strand Storage Center. Thank you!

matt b.  |  Overall Experience 
Rating:
5.0

Thank you to the employee who helped me, (gentleman in golf cart) MUCH appreciated. 😃 Wish i could receive credit for half month I paid for, but didn't use. Thank you

Melissa M.  |  Overall Experience 
Rating:
5.0

I would like to thank Steve and his very capable professional team for the amazing help and support they provided to me during the sale of my home. I don’t know what I would have done without them.

adriana g.  |  Overall Experience 
Rating:
5.0

Steve abs the entire staff are not only knowledgeable and efficient, but quite friendly! As always, Great Job! Merry Blessed Christmas! Stay safe Drive safe Pray... Listen 🎚🐾🙏😊😇 GOD BLESS!

STEVEN P.  |  Overall Experience 
Rating:
5.0

Strand Storage was very able to work with and the staff were wonderful to work. I would not visit my unit at night because I am 82 and don't go many places after dark.😊

ANNE LOUISE K.  |  Overall Experience 
Rating:
5.0

Very nice place to store your RV or personal items. The staff is extremely friendly and courteous. They go the extra mile to accommodate.

William F.  |  Overall Experience 
Rating:
5.0

They were great!

Kathleen M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Resa S.  |  Overall Experience 
Rating:
5.0

Very pleasant experience

Deborah W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

patrice v.  |  Overall Experience 
Rating:
5.0

Great facility

Christopher O.  |  Reservation 
Rating:
5.0

Everyone was always very helpful and always friendly.

JOE L.  |  Overall Experience 
Rating:
5.0

Thank You!!!

KEN L.  |  Overall Experience 
Rating:
5.0

Very convenient

terry k.  |  Overall Experience 
Rating:
5.0

Very Friendly, Great place to deal with.

dennis f.  |  Overall Experience 
Rating:
5.0

Thank

Ben A.  |  Overall Experience 
Rating:
5.0

i rent a 5x10 storage unit for the month of December every year. The staff is excellent and the units are always clean and secure. I highly recommend this place.

richard e.  |  Overall Experience 
Rating:
5.0

The facility met our every expectation.

WARD B.  |  Overall Experience 
Rating:
3.0

We happened to be on sight when you where about to change lock for non payment . We had signed up for auto deduct . Your computer change was the issue A phone call could’ve cleared it up so easily.

LESLIE F.  |  Overall Experience 
Rating:
5.0

Everything is good at Strand Storage Center. I have rented a unit for the past 2 years for 8 months yearly. Hopefully, will rent there again in 2019.

HARRY F.  |  Overall Experience 
Rating:
5.0

Great place, and great people,.I would highly recommend Strand Storage.

PAMELA W.  |  Overall Experience 
Rating:
5.0

The staff was great and treated me like family 😀😀😀😀😀

HORACE M.  |  Overall Experience 
Rating:
5.0

I had a very positive experience and felt that the staff were always friendly and helpful, even when they were very busy.

PATRICK H.  |  Overall Experience 
Rating:
5.0

parking on drive makes getting my car in and out pretty tough

WILLIAM D.  |  Overall Experience 
Rating:
5.0

Staff has always been very friendly and helpful in getting me a place to park my trailer.

VINCENT H.  |  Overall Experience 
Rating:
5.0

Great price and very friendly staff too.

John Z.  |  Overall Experience 
Rating:
1.0

I don't care how clean or secure the place is, when they won't refund 20 days worth of storage fees, after 3 years and over $2500 business. I'll do all I can to steer business away from them. Crooks

FRED P.  |  Overall Experience 
Rating:
5.0

These people were professional and at the same time very friendly. My rate was 40% less than the competition. My jet ski trailer was there after a week unlocked. I’ll be back!!!

paul h.  |  Overall Experience 
Rating:
2.0

Don't have nothing to say

MILLICENT G.  |  Overall Experience 
Rating:
5.0

Easy to work with in a stressful situation

Janice B.  |  Overall Experience 
Rating:
5.0

The best place in Myrtle Beach!

SUSAN K.  |  Overall Experience 
Rating:
4.0

Very good Service

KRISTEN W.  |  First Impressions 
Rating:
3.0

Entrance parking lot is very small, difficult to maneuver.

OSCAR M.  |  First Impressions 
Rating:
5.0

Used the facility before. Great people and clean units.

RICH W.  |  First Impressions 
No reviews have been submitted for this location.

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