Everything went smooth at pickup time. Was actually able to pick up the truck a little earlier than reserved for.
mark w
Customer Reviews for Strebers Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When you pick up a trailer it would be nice if they would help you pick up the heavy trailer and put it on the hitch
Scott FHad no problem picking up here. Problem was my original rental was cancelled and had no call that it was. Someone did get me to this location with extra miles I did not need and cost me more for rental.
Edward MEverything was fine. Friendly service.
dale gLower cost per mile, unless you keep the tank full
Jeffrey VUhaul pickup location edited our rental without permission and over charged us 78 dollars.
BAYLEY Fdont use
Edward HFriendly drop off. Come hungry, they have a great little deli and convenience store
ROBERT MI did not feel they were expecting my return. Computer was not up and running. Once they got online, everything was smooth.
steve fMy husband tried to drop the trailer on Saturday and the clerk did not know how to check it in. Sunday we had prior engagements and was 1 hour late dropping off which then I was charged a late fee. Locations should have all trained employees or fees should be waived when they do not know how to receive the trailer back into inventory. Very disappointed in the late fee.
Brooke PHave a better/quicker checkout routine.
Joshua DI went to pick up my reservation and had to wait almost an hour to get it and then when I did I only added safe tow for the trailer and then safe trip was added to my reservation to and I didn’t want it and then get my trailer to my house and open the forks and it’s got all kinds of fire proof Blakets in it I’m very upset with this and will NEVER go back to this location for a u-haul and hopefully I get refunded or something because this is ridiculous
Joshua GDidn’t have the dolly we ordered. The employees were clueless to any of the uhual stuff.
SHAWN J