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Brandon B.
Customer Reviews for Strobl Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you for the great service. The guy that hooked up the trailer was very nice and informative.
PEDRO S.Best Place to RENT from in HASTINGS!!
james S.Very Nice people to work. The rental went smooth and was a easy process.
MOHAMMED A.This location did not have our blankets or any of the extras that we ordered. The back of the cab was not cleaned out. Our movers said they have never seen it like that before. We also were alerted less than 24 hours before that there was no rig in Kearney, NE and having to drive round trip an hour and a half prior to the moving was not welcome.
Jessica D.They handled a difficult situation professionally. Thank you.
David F.Miss Kristin has helped with my LONG moving process for the last month. She has been wonderful in helping and explaining everything to me for letting me leave my personal car on their lot and even giving me pointers on moving trucks and finding one that I was NOT scared to drive since I am an elderly lady. Thank you for everything you did to help me, you are greatly appreciated.
VIRGINA C.Picking up from this location made our move to Nebraska a breeze. The staff was very friendly and helpful they even let us use the dolly at no charge. Will be recommending this location to anyone needing U-Haul services.
Donald G.great service. we will use them again
Heather J.Keep Joe!!!!!!
donna C.PERFECT ! Staff is SO NICE ! Thank you !
TIMOTHY K.We use them every year for Kool Aide Days! They always give 100% for customer service. Great place to go to for rentals. We greatly appreciate the way they go above and beyond for us! Will continue to use them.
kool aide D.More parking but excellent otherwise
Cheryl C.Went above and beyond to help me I personally won't go anywhere else
shane M.Not much. You were actually leaving but your staff stayed and made sure my trailer I rented was hooked up and ready to go ..would highly recommend you
Dennis O.This location was helpful, personable, and so nice! It totally saved my opinion of Uhaul! PLEASE GIVE THEM A HUGE THANK YOU! They deserve some recognition for their outstanding customer service! I will absolutely recommend this location to family and I can't wait to do other business there!
Katherine T.No problems at all, fast, friendly service. Will use them again if we need to move anything else. Thank you for a having a great dealer in the town of Hastings Nebraska.
HAHNY AUTO SALES S.SUPER EASY PROCESS, NO PROBLEMS. VERY FRIENDLY STAFF AND THE YOUNG GUY THAT HOOKED UP OUR TRAILER WAS VERY POLITE. NO PROBLEMS AT ALL AND WE WILL USE THEM AGAIN.
Debbie S.The help to get it on the vehicle was GREATLY appreciated !! I did run into a LOT of rain ! Everything dry in the 5x8 trailer. WILL RENT AGAIN !!! No idea how convenient this was ! THANK YOU !!! TK
TIMOTHY K.Thank you for a great experience.!
Brandon J.We use this dealer every year for graduation to haul and very large platform and bleachers and the dealer is great to work with. Will continue to use them.
kenesaw S.Nothing, really. The service was good, the staff was friendly, the truck worked like we needed it, but the location is a little muted, and it seemed a bit awkward to access. However, it is on a main street, and a straight shot from my house. Now that I know where it is, I can't imagine I will have problems finding it if I need it again.
Robin B.Nothing. Great service.
CHRISTINA T.We were referred to strobel's and the experience was great had never rented before and they made the process easy and pain free. Thank you and we will be back and will spread the word to use your company for uhaul!!
Yasnay G.Only place we use for our rentals and moving supplies! Great ppl to work with always.
seth P.VERY NICE!
ANNA A.We always use this company for our company's rental needs and have never had a issue. trucks are always well maintained and cleaned. Never any issues with them. Always nice to work with.
FASTERNAL F.Uhaul was filthy and I was lied to about the fuel. The gas guage was just under full, but I had no frame of reference as to what it normally registers. I only drove 64 miles, but when I filled it up the guage went way past full and it took 13.8 gallons. So it was not full when they told me it was. There was soda spilled all over in the cab and the seats were filthy.
Patrick T.Great customer service. Had no problems at all truck was clean and the lady that checked me out was very friendly and kind. Read their reviews online and they are true this place is awesome to work with when you are needing a truck to move. Very helpful and informative., Thanks again
jerry J.ALWAYS GREAT TO WORK WITH KRISTEN. HAVE RENTED SEVERAL SEVERAL TIMES FROM THJIS LOCATION FOR MY BUSINESS AND THEY ALWAYS HAVE TREATED ME GREAT AND HAS ALWAYS GIVEN ME THE BEST DEALS.
Jody N.great customer service!
Riley F.We use this local dealer every year for rental of extra trucks for our UPS delivery service. They are a great company to work with. Thank you!
UPS D.The lady got us some money back on our rental was very kind and supportive to us. I should her the pictures of the tire on the trailer and the receipt for the extra hotel room we had to get due to the crapping trailer. We will definitely rent from them again. She went above and beyond to get us a small refund of our money back. She apologized for the other crapping dealer in Florida which was not her fault at all. Thank you again for being kind and helping us out on this matter.
cesar A.We always go with Strobl's for our U-Haul rental for the Goodfellow Christmas boxes. They work with us and always give us a good deal . Thank you so much for your continued support!
goodfellows C.Great place to do business with! Have rented several times from Strobles. Thank you for the great service and friendly service you provide.
MIKE C.Thank-you for warming up the truck!
Iva P.Everything worked out fantastic. Used the trailer, dropped it off that night after hours. Called Monday morning, made sure they saw it, they said yep, for the money this is the only way to go.
SCOTT H.Mrs. Strobl was awesome to work with she made sure my truck and trailers were at the shop for me, I had no worries thanks to her and her great customer service. A BIG THANK YOU FOR THAT!
dallas G.Strobl's wife was great to work with, we do all our business with Strobl's. Thanks again for the great service we appreciate it.
Tim H.Great Customer Service. Thank you
JAY Z.We used them for the HHS marching band, move our equipment to the parades and competitions.
ALANNA A.Very poor customer service at pickup then at drop off we were charged 25 and the uhaul was cleaned before we dropped it off.
Scott C.Truck needed brakes had shimmy when braking and weather strip on drivers door was constantly coming off. Strobels were very helpful with the rental.
Dewaine Z.Very helpful and nice to work with.
Alexis B.Christine was the absolute best! Great customer service and was always willing to go the extra mile. They were great to work with and accommodating!! Thank you.
mike F.This was our 2nd rental from this location within a month and both times the young lady was great to work with. Very polite and she even told us to have a safe trip and to be careful, genuine sweetheart. only thing I would change are the rude people at your 1-800 traffic line in council bluffs Iowa I believe, the lady was so RUDE to me on the phone her name was Amber. She needs a new job or attitude adjustment or maybe some training on customer service to know how to act with people.
Charles M.Christen was very nice to work with. i was up in Hastings and needed a trailer to take back some farming stuff and she was very helpful with getting me what I needed. Her employee that hooked the trailer up was such a nice young man and very polite. I will use this place again whenever I am back up this way which i come back once a year. Thank you so much for all the help and being so nice and helpful.
annette G.This dealer is AWESOME to work with! She kept in touch with us about our truck, we never had to worry if they would have a truck for us, like in the past when we had to dealer with one of the other dealers in town and had a bad experience with them. We will for sure be back to use this dealer. BEST DEALER IN TOWN FOLKS!!
lucinda P.