Customer did not leave a comment.Roan G.
Customer Reviews for Strouhal Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Rich G.
The process was stress -free, and simple. And I definitely loved the fact that I was made aware of a discount.Elton D.
Customer did not leave a comment.Dwaine C.
I'm gonna miss Wendall'sTeresa G.
Great serviceWilliam N.
Staff was less than helpful and unprofessional.Erin W.
Customer did not leave a comment.Donna B.
Customer did not leave a comment.Jessica L.
Customer did not leave a comment.Evie U.
Customer did not leave a comment.jonathan V.
I was charged extra for miles and fuel however the address provided was wrong and I spent over three hours trying g to contact someone and was unsuccessful. I have to call back tomorrow. It is not the location but U-Haul and their lack of attentiveness to customers.Gilbert S.
Customer did not leave a comment.Scott K.
Customer did not leave a comment.ALTON W.
Customer did not leave a comment.William N.
Truck surged when excelerating, not sure what the problem is.Richard B.
The Strouhal Tires guys took the time to replace one of the trailers tires after I asked (it was pretty bald), and work on the trailer door, which was sticking. I left feeling alot more confident.Richard H.
Customer did not leave a comment.Nathaniel O.
Make sure your emails to renters STATE if the location has specific drop off times!! I showed up and their gate was locked and I couldn't drop my uhaul off.Monica S.
Nobody at location wore a mask but want you to wear a mask upon entering.Edward W.
Customer did not leave a comment.James B.
Customer did not leave a comment.Albert C.
Customer did not leave a comment.MATHEW H.
Customer did not leave a comment.michael L.
The sales representative, Jordan was professional, courteous, and patient with us.michael M.
Customer did not leave a comment.robert F.
Customer did not leave a comment.Allen H.
Customer did not leave a comment.Tuan N.
Customer did not leave a comment.Joseph P.
Customer did not leave a comment.RICARDO W.
Great Service picking up and returningJacob K.
Have the right trailer we asked forPamela V.
Nice staff too!!!Sharon W.
Customer did not leave a comment.Montaser G.
Customer did not leave a comment.Larry W.
It's not Strouhal Tire's fault, but I will tell everyone I know about this.Rumaldo R.
Customer did not leave a comment.James H.
Check in took almost 2 hours at Struhal Tire in Rosharon, TX. The one person who handles U-Haul at that location was in a meeting so after I waited 15 minutes I disconnected the trailer and returned the dolly and blankets rented. After an hour I received a text stating my rental was overdue. Still in a meeting. Unacceptable customer service.MIKE B.
Kind of slowKevin C.
Customer did not leave a comment.Barbara S.
Customer did not leave a comment.John E.
Provide drop off services to not be charged for rental when not needed because facility is closed!Richard H.
Customer did not leave a comment.Michael H.
The staff here weren't too helpful at first. The first guy kinda pawned me off to his manager. I think she was in the know of how to accept equipment, nonetheless, she took of business and had me out in a matter of minutes.antonio A.
Customer did not leave a comment.Glenn O.
Customer did not leave a comment.Lauren H.
Customer did not leave a comment.Matt E.
Strouhal tires customer service is awful. The lazy employee wouldn't help hook up the car trailer and on damage receipt lazy employee stated damages and I didn't specify that's a flat out lie. Lazy employee took a picture of the damage. The car trailer popped off the ball while a car was being loaded and damaged my truck.James B.
The clerk was not sure about how everything work. She changed the location I had down for my home address and put the drop off location as my home address. Please give more training. Still do no understand why we had to pay $20 for loading up the vehicle on. We just rented a trailer a month ago at drop off location and there was not a charge at pick up or the drop off. The gentlemen that assisted that goodness for them.Kimberley W.
Customer did not leave a comment.Thurman Y.
Customer did not leave a comment.Angelique G.