Customer Reviews for Sudheimer Motors
(U-Haul Neighborhood Dealer)

997 reviews

2301 Rock Haven Rd   Harrisonville, MO 64701
(Next To Applebees and across from QuikTrip)

(816) 884-2371

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022: Closed
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(816) 884-2371

2301 Rock Haven Rd
Harrisonville, MO 64701
(Next To Applebees and across from QuikTrip)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022: Closed
  • 5/30/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

William J. 
Rating:
3.0

Customer did not leave a comment.

Eddie A. 
Rating:
5.0

Truck and staff was perfect. Will come to this location again if I need truck rental.

DAVID G. 
Rating:
5.0

I originally reserved a 10' from the Butler location but they did not meet my expectations for service. Harrisonville U-Haul was able to reserve me a 10' within a day and the man who helped me (didn't catch his name) was polite and very helpful with my rental process.

Katherine C. 
Rating:
5.0

I always use this location. Everything is always ready and I'm in and out quick.

Jonas P. 
Rating:
3.0

Super nice guy but his parking lot was a bit cramped.

Christine W. 
Rating:
3.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Good place to rent uhaul

Darrell B. 
Rating:
1.0

A real crap hole with junk everywhere and lot was blocked with returns and junk cars and trucks. What an eyesore in this town.

Eldon J. 
Rating:
3.0

Be available for last minute changes. Wanted a 15 foot truck but had to take a 20 foot truck. And that cost me more money.

John E. 
Rating:
5.0

have dropped here several times, quick easy, never a problem even when they are busy.

Josephdamian F. 
Rating:
5.0

Diesel engines

Travis B. 
Rating:
5.0

Get rid of the automated pickup system, or fix it. It is garbage. If it wasn't for the local operator who fixed the situation, I would not have rented at all, and would never have considered renting again.

Richard C. 
Rating:
3.0

Lot was very crowded with junk cars.

James L. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Painless and straight forward, it was simple to do from start to finish. Best moving experience to date!

Ken S. 
Rating:
5.0

No comment, good service.

Gregory A. 
Rating:
4.0

Customer did not leave a comment.

Andy R. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY F. 
Rating:
5.0

Customer did not leave a comment.

Nathan S. 
Rating:
5.0

Customer did not leave a comment.

warren J. 
Rating:
2.0

There was no one there and then had to do everything through the phone.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

JOANNA C. 
Rating:
5.0

Excellent customer service. Very friendly.

Michael C. 
Rating:
5.0

Always have a good experience here. Have rented and dropped off here many times.

LON H. 
Rating:
5.0

Frank is a wonderful and extremely helpful man. I will recommend Sudheimer motors every time. Thank you Frank and Billy

Robin T. 
Rating:
5.0

Customer did not leave a comment.

Andy M. 
Rating:
3.0

wd40 the ratchets on trailers

Tyler W. 
Rating:
1.0

Wasn't open posted hours. Looks like a junk yard

LESLIE H. 
Rating:
3.0

Customer did not leave a comment.

Jerry W. 
Rating:
4.0

Nothing. These guys were super friendly and went above and beyond to get me everything I needed to get on the road.

Danny C. 
Rating:
5.0

Customer did not leave a comment.

RON R. 
Rating:
4.0

Parking lot could be difficult to maneuver for low experience drivers. This is a repair shop with disabled cars on the lot, leaving single width clearance and awkward angles. Staff was extremely nice and helpful and made the process very easy.

MATHEW W. 
Rating:
5.0

Customer did not leave a comment.

john E. 
Rating:
2.0

Customer did not leave a comment.

Penny W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
3.0

Customer did not leave a comment.

Pam B. 
Rating:
5.0

Please inform people to self check back in truck to do it before you lock the vehicle.😊

Kimberly M. 
Rating:
5.0

This is always the best place. They treat you like family, and the equipment and or trucks is in great shape.

Cynthia A. 
Rating:
5.0

Customer did not leave a comment.

Virginia John R. 
Rating:
2.0

Customer did not leave a comment.

GREGORY B. 
Rating:
1.0

The pick up was terrible. Took an hour just to get the key. The dolly wasn't in the truck. There is so much more but don't have time to type it out

John P. 
Rating:
4.0

Not all of the trailer lights worked but didn't figure this out until I was on the road.

Eric D. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Amazing Everytime always has what you need. Service is awesome and fast. Would recommend 100% Everytime.

Cole J. 
Rating:
5.0

Customer did not leave a comment.

Tisha A. 
Rating:
4.0

Customer did not leave a comment.

LYLE H. 
Rating:
3.0

Customer did not leave a comment.

Pamela G. 
Rating:
5.0

Customer did not leave a comment.

WINNIE M. 
Rating:
4.0

Had to add brake fluid. Noticed Light was on after leaving store.

Joe M. 
Rating:
1.0

Very in friendly and misbleading

David V. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
4.0

Customer did not leave a comment.

STEVEN J. 
Rating:
3.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Fred is always the best!

Cynthia A. 
Rating:
5.0

Customer did not leave a comment.

JAMES N. 
Rating:
5.0

Customer did not leave a comment.

Kelly B. 
Rating:
5.0

Customer did not leave a comment.

linda N. 
Rating:
5.0

Guy behind the counter was very nice! Quick and easy process

JOHNNY R. 
Rating:
4.0

Fred is the nicest business man i have met in a long time. Customer service was the best!!

Chandra S. 
Rating:
5.0

Sudheimer Motors In Harrisonville Mo is a great location; right off the highway across the street of gas station, making it easy to fuel and other last needs. The gentleman already had the trailer ready for easy hookup, took good care from start to finish. Absolutely will use their service again when need arrises. Thanks guys and thanks for serving our country in the military!

Kellie P. 
Rating:
4.0

very , very unhappy what happened-I got back late Friday and checked E mails . Got message from U-Haul that my reservation had been canceled. They said because I had not picked up the truck Friday it was canceled. I made reservation to pick up truck Sat AM not Friday !!!! Had made plans with 8 people to help move-had to change all those plans-what a chore !!! Sat morn called Fred at u-haul in Harrisonville, mo —-he said his screen also showed my reservation was canceled but he still had the truck, I hurried there to pick it up and then get in touch with all my helpers again-this was one big mess

Kenneth N. 
Rating:
3.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Fred was The Best!!!!!!

Steven P. 
Rating:
3.0

Customer did not leave a comment.

CAROL E. 
Rating:
2.0

We lost almost 2 hours with of time because we were given the wrong key. We were on hold almost half an hour each time we called the help center. The facility we were directed to was cLoses on Sunday so we had to call the help center twice. We have used uhaul numerous times before and had a great experience. Not this time.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Brian O. 
Rating:
5.0

Licence plate was mostly missing, and passenger rear tire was wore out

GERALD W. 
Rating:
5.0

Customer did not leave a comment.

ANDREW D. 
Rating:
5.0

Customer did not leave a comment.

Jim P. 
Rating:
3.0

Customer did not leave a comment.

kevin B. 
Rating:
5.0

Everything went good. Fred took good care of us. Thank you.

Billy H. 
Rating:
4.0

All was good

Wesley S. 
Rating:
3.0

Customer did not leave a comment.

LEOPOLDO S. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

Damon R. 
Rating:
5.0

I was scheduled to pick up the U haul car dolly at Paola, KS over a week before the pick up date which is only about 10 miles away. Your schedulers called me on Wednesday two days before the scheduled pick up and told me to pick up the item at Harrisonville , Mo which is 39 mile away one way. They told me to take it or leave it and refused offer a closer location or move the item to Paola, KS a scheduled. They were not any any way customer friendly but did offer a $15 discount for the round trip 0f 78 miles to Harrisonville and back.

Brad M. 
Rating:
5.0

The guy at the desk at our pick up location was awesome and super helpful!

KAREN B. 
Rating:
5.0

Customer did not leave a comment.

Eli B. 
Rating:
5.0

Everything was top notch

Tim A. 
Rating:
5.0

Very good people. Helpful. In and out quickly.

LON H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY H. 
Rating:
4.0

Customer did not leave a comment.

KENNETH F. 
Rating:
5.0

The guys were great, very flexible and more than helpful!

Brennen D. 
Rating:
5.0

Customer did not leave a comment.

JESSICA J. 
Rating:
1.0

When picking up the trailer, the system wouldn't allow him to pick a location near me so he printed off a list of places I could drop it off. I arrived at the nearest drop off location and unhooked from the trailer. I called the facility to let them know I was dropping it off and they said I had to call a different u-haul number. Did that and they gave me a different number. Kept getting the run around and eventually came to the conclusion that I had to drive it to the place that wasn't near me or I'd be charged a fee. This whole ordeal wasted 4 hours of my time.

Dillyn R. 
Rating:
5.0

Customer did not leave a comment.

Danish Q. 
Rating:
5.0

Customer did not leave a comment.

Brenda R. 
Rating:
5.0

Customer did not leave a comment.

Steven Todd M. 
Rating:
4.0

No improvement needed

Cheryl W. 
Rating:
5.0

Great service! Very helpful and accommodating. Will recommend!

kENNETH S. 
Rating:
5.0

Nice guy to work with.

Harry O. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

The Harrisonville U-Haul will absolutely be my first choice for my active duty needs! The manager was the most accommodating and solution minded U-Haul representative I have met in the 22 years I have been in the United States Army. I encourage all military in this region or those moving to this region to utilize this branch. Top marks and reviews from this Active Duty Soldier!

Jason P. 
Rating:
4.0

Customer did not leave a comment.

Larry F. 
Rating:
5.0

Customer did not leave a comment.

Renee B. 
Rating:
5.0

Customer did not leave a comment.

CINDY J. 
Rating:
5.0

Customer did not leave a comment.

SEAN H. 
No reviews have been submitted for this location.

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