Customer Reviews for Sudheimer Motors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sudheimer Motors

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Steve M. on

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John E. on

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Maybe get rid of some of the salvage vehicles. Otherwise I couldn’t be happier.

Michelle O. on

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Joseph L. on

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The gentleman that checked us in was extremely helpful. He helped us find a storage unit, last minute. He was able to get us the truck that we originally wanted. Very nice and friendly.

Gene K. on

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John H. on

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Check the tire pressure, with the customer, when hooking up the trailer. Driver's side rear tire had minimal air pressure when checked after arriving home, and before loading.

Jonathan W. on

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JIM T. on

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Christopher G. on

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William A. on

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He was very nice and a pleasure to work with. Great job !

william R. on

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We had a lot of trouble trying to check in on a Sunday. When we tried to call the 24/7 number, there was a long wait. We lost 1 1/2 hours of our time to trying to get the truck. I had told someone on the phone earlier in the week that even though I was the one to book the rental, my husband would be the primary driver. I was told to just ad him as a driver. The check-in wouldn't accept his picture sent because it wasn't me. It just took forever to finally get this issue resolved.

Cynthia A. on

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I have been renting from here and dropping off here for years, and it is getting worse and worse each year. It is a very run down service station, and getting in and out of it around all their junk cars is beyond ridiculous. Nobody was there when the hours said they would be open

Jerian C. on

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Fred is wonderful and helpful. Instructions were clear and spot on for returning. Thanks!

Max R. on

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The gentlemen at Sudheimer Motors was very helpful, and quick in processing the paper work when I picked up the trailer. I found the U-Haul website and reservation process rather frustrating, but ultimately it worked out fine.

Ron H. on

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Darryl D. on

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Fred at the Harrisonville, MO location was the absolute best!!! It has been a very long time since I have had such excellent service!!!

Clinton H. on

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I was told to fill the truck up before returning it. I drove 6 miles total and when I filled the tank up it held 7 gallons of fuel.

Candace M. on

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Fred went above and beyond to help get the truck to me! Even when I accidentally called him about the movers he still helped me out trying to contact them. AMAZING customer service!!!!!!! Candace McCune

kendall H. on

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Very friendly and accommodating. Helpful when I had questions. One less Hassel during my move. Highly recommend!

Howard W. on

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charles H. on

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David M. on

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Professional, knowledgeable and friendly. Would and have recommended him in the past.

Chad S. on

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Sign on the door said open 9 to 5 Monday through Friday. I showed up to drop off Wednesday at 3 PM. Door was locked and nobody on site. Called four times the next day. No answer and no reply to voicemail. Happened to be driving by this morning and saw someone was in the building so I rushed home and brought the truck back while I knew a person was there.

Anthony B. on

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Fred the owner is the best! He went out of his way to make sure I had the truck I wanted. The 1400 mile one way was went smoothly. Turn in was a breeze at the route 32 Uhaul in New Windsor, NY.

vickie H. on

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Nelson M. on

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Melody F. on

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Mr. Sudheimer was really great and even offered and backed the trailer in for me when I returned it! The U-Haul was VERY easy to hook up and even easier to drive! Great product, fantastic service!

James S. on

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mary F. on

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I was quite pleased with the service I received. The gentleman was very kind and helpful. He went out of his way to make our transaction easy and successful. If I ever need another trailer or truck I will go back there for my needs. Thank You

Laurel B. on

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Brent P. on

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Wendy P. on

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vallerie R. on

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