Customer Reviews for Sudheimer Motors
(U-Haul Neighborhood Dealer)

922 reviews

2301 Rock Haven Rd   Harrisonville, MO 64701
(Next To Applebees and across from QuikTrip)

(816) 884-2371

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 4/23/2021: 9:00 am - 3:45 pm
  • 4/24/2021: Closed

Services at this Location:

Contact Us

(816) 884-2371

2301 Rock Haven Rd
Harrisonville, MO 64701
(Next To Applebees and across from QuikTrip)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 4/23/2021: 9:00 am - 3:45 pm
  • 4/24/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

Damon R. 
Rating:
5.0

I was scheduled to pick up the U haul car dolly at Paola, KS over a week before the pick up date which is only about 10 miles away. Your schedulers called me on Wednesday two days before the scheduled pick up and told me to pick up the item at Harrisonville , Mo which is 39 mile away one way. They told me to take it or leave it and refused offer a closer location or move the item to Paola, KS a scheduled. They were not any any way customer friendly but did offer a $15 discount for the round trip 0f 78 miles to Harrisonville and back.

Brad M. 
Rating:
5.0

The guy at the desk at our pick up location was awesome and super helpful!

KAREN B. 
Rating:
5.0

Customer did not leave a comment.

Eli B. 
Rating:
5.0

Everything was top notch

Tim A. 
Rating:
5.0

Very good people. Helpful. In and out quickly.

LON H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY H. 
Rating:
4.0

Customer did not leave a comment.

KENNETH F. 
Rating:
5.0

The guys were great, very flexible and more than helpful!

Brennen D. 
Rating:
5.0

Customer did not leave a comment.

JESSICA J. 
Rating:
1.0

When picking up the trailer, the system wouldn't allow him to pick a location near me so he printed off a list of places I could drop it off. I arrived at the nearest drop off location and unhooked from the trailer. I called the facility to let them know I was dropping it off and they said I had to call a different u-haul number. Did that and they gave me a different number. Kept getting the run around and eventually came to the conclusion that I had to drive it to the place that wasn't near me or I'd be charged a fee. This whole ordeal wasted 4 hours of my time.

Dillyn R. 
Rating:
5.0

Customer did not leave a comment.

Danish Q. 
Rating:
5.0

Customer did not leave a comment.

Brenda R. 
Rating:
5.0

Customer did not leave a comment.

Steven Todd M. 
Rating:
4.0

No improvement needed

Cheryl W. 
Rating:
5.0

Great service! Very helpful and accommodating. Will recommend!

kENNETH S. 
Rating:
5.0

Nice guy to work with.

Harry O. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

The Harrisonville U-Haul will absolutely be my first choice for my active duty needs! The manager was the most accommodating and solution minded U-Haul representative I have met in the 22 years I have been in the United States Army. I encourage all military in this region or those moving to this region to utilize this branch. Top marks and reviews from this Active Duty Soldier!

Jason P. 
Rating:
4.0

Customer did not leave a comment.

Larry F. 
Rating:
5.0

Customer did not leave a comment.

Renee B. 
Rating:
5.0

Customer did not leave a comment.

CINDY J. 
Rating:
5.0

Customer did not leave a comment.

SEAN H. 
Rating:
5.0

Was very grateful for help and advice provided, very adequate.

Charles N. 
Rating:
5.0

Fred is always so helpful - will be back to rent again!

Lyle H. 
Rating:
5.0

Customer did not leave a comment.

CHRIS M. 
Rating:
5.0

It was a last min thing as the truck we got was too small. Fred got me in a truck quickly and I was out the door. May not be their only business but they defiantly give stellar service..

MICHEAL S. 
Rating:
5.0

Customer did not leave a comment.

Austin S. 
Rating:
3.0

Customer did not leave a comment.

carrie N. 
Rating:
5.0

The people were very kind and professional I would recommend there service and I would use them again.

teresa H. 
Rating:
3.0

Customer did not leave a comment.

Curtiss F. 
Rating:
1.0

No one was there when they we supposed to be open. Charged extra $20 with no notification.

James W. 
Rating:
5.0

Customer did not leave a comment.

Phillip N. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Customer did not leave a comment.

Herb N. 
Rating:
5.0

Customer did not leave a comment.

Wes and Windy Y. 
Rating:
5.0

Just maybe have the truck we really wanted. But our decision to rent was kinda last minute, so we were just glad to get the box trailer. We realize it's the season for moving, so it's all good.

John E. 
Rating:
5.0

Customer did not leave a comment.

Annette S. 
Rating:
3.0

Customer did not leave a comment.

Ralph B. 
Rating:
3.0

I dropped the truck off on a Sunday when the location was closed. There was not an abundance of space to park the truck.

Velma M. 
Rating:
4.0

The Trailer/ Truck Rental is not Sudheimer Motors Primary Business but I was treated well & helped quickly to drop off the trailer. He walked me back to where I could drop it & he did the Disconnect and Placement of it. Again, very Courteous, Friendly and Helpful. I was unaware that Sudheimer also rents Trucks so that might be helpful in the Future. I Do Recommend Sudheimer Motors for Uhaul purposes.

LESLIE B. 
Rating:
5.0

Transaction was flawless!

Michael K S. 
Rating:
5.0

Customer did not leave a comment.

Austin S. 
Rating:
5.0

My pickup location was run by a.man that made me feel like he truly wanted my long trip to be safe and worry free. The pickup process was smooth and.professional

Kevin M. 
Rating:
2.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
5.0

This is been my drop-off location for so many years and the owner is always so nice and I always know that I am in great hands.

Cynthia A. 
Rating:
5.0

Customer did not leave a comment.

Justine B. 
Rating:
5.0

Very polite and very nice and helpful I'm grateful for the U-Haul service

RICHARD M. 
Rating:
1.0

Customer did not leave a comment.

Tony S. 
Rating:
5.0

Customer did not leave a comment.

john H. 
Rating:
4.0

The agent was very helpful and reimbursed me for the tire I had to buy while on the road for the u haul truck. Very easy to work with and would use them in the future.

Belinda A. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Right side mirror would not adjust down for clear vision of traffic behind.

Charles H. 
Rating:
5.0

Amazing place, amazing people, always has what u need, wouldn't go anywhere else

Cole J. 
Rating:
3.0

The location was conveniently located near our home and that is why I chose it. Otherwise, we would have driven another 40 minutes for drop off. However, Sudheimer Motors lot is full of junk cars, brush, and is just a mess in general. No good plan on parking things which means you have a hard time getting a trailer/truck into the lot and finding an appropriate parking spot. To top if off, someone had dropped off a larger U-Haul truck before us and pretty much left it in the drive (which I kind of I understand). We did use 24/7 dropoff and no one was there, so if someone had been there maybe they could have assisted in finding an appropriate parking area.

John M. 
Rating:
5.0

Fred is awesome. He goes above & beyond. He helped me move from pleasant hill to DC in 2016 & hrs always a top notch professional in all he does. His staff are always friendly & willing to assist. Just great people & I will always go back!

Jon N. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
1.0

I was given a phone number to call when I was ready to return unit. Tony told me they were there and I told him I would be there in 10 min. I was there and nobody around. I tried to call and talked to 5 or 6 different people and was finally told to leave the truck with the appliance dolly in the back and it would be ok. I took pic's and left it there. At one point the told me to return the truck to another location about 25 miles away and wanted me to pay for the extra milage. All in all this was horrible. If I didn't like your trucks so much I would never be back. You need to replace all of the people that I talked to on the phone.

clay W. 
Rating:
5.0

Customer did not leave a comment.

LeAnne D. 
Rating:
5.0

Customer did not leave a comment.

Heather B. 
Rating:
2.0

Parking lot was crowded. Had to park the truck in front of other ones.

Katelyn W. 
Rating:
5.0

Customer did not leave a comment.

Kyle C. 
Rating:
5.0

Great outcome.

Jerry F. 
Rating:
4.0

Customer did not leave a comment.

Kyleen W. 
Rating:
5.0

The only thing that was missing was the left tail light. Maybe the bulb was burned out. But other than that, it was great.

tom B. 
Rating:
5.0

Customer did not leave a comment.

Harry M. 
Rating:
5.0

Very kind upon our return of truck. Thank you!

Sherri D. 
Rating:
2.0

Customer did not leave a comment.

Roger G. 
Rating:
5.0

Customer did not leave a comment.

Cheyene A. 
Rating:
5.0

I was very well taken care of

ELSIE G. 
Rating:
5.0

Customer did not leave a comment.

MISSOURI C. 
Rating:
5.0

Customer did not leave a comment.

roger G. 
Rating:
5.0

Amazing all the way around. Have known the owner for years never had a problem. Friendly and always has what u need.

Cole J. 
Rating:
5.0

Customer did not leave a comment.

Joe M. 
Rating:
5.0

Sales agent and personnel were all extremely friendly and helpful! Given the circumstances, I would gladly do repeated business here!

Brad S. 
Rating:
4.0

Customer did not leave a comment.

Pamela C. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Gena F. 
Rating:
2.0

Customer did not leave a comment.

Kevin F. 
Rating:
2.0

Customer did not leave a comment.

Donald C. 
Rating:
4.0

Customer did not leave a comment.

Cathy D. 
Rating:
4.0

Customer did not leave a comment.

peter G. 
Rating:
5.0

Very quick and easy check-in and check-out.

Derik S. 
Rating:
5.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

Maybe get rid of some of the salvage vehicles. Otherwise I couldn't be happier.

John E. 
Rating:
5.0

Customer did not leave a comment.

Michelle O. 
Rating:
5.0

The gentleman that checked us in was extremely helpful. He helped us find a storage unit, last minute. He was able to get us the truck that we originally wanted. Very nice and friendly.

Joseph L. 
Rating:
3.0

Customer did not leave a comment.

Gene K. 
Rating:
3.0

Check the tire pressure, with the customer, when hooking up the trailer. Driver's side rear tire had minimal air pressure when checked after arriving home, and before loading.

John H. 
Rating:
4.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

JIM T. 
Rating:
4.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

He was very nice and a pleasure to work with. Great job !

William A. 
Rating:
3.0

We had a lot of trouble trying to check in on a Sunday. When we tried to call the 24/7 number, there was a long wait. We lost 1 1/2 hours of our time to trying to get the truck. I had told someone on the phone earlier in the week that even though I was the one to book the rental, my husband would be the primary driver. I was told to just ad him as a driver. The check-in wouldn't accept his picture sent because it wasn't me. It just took forever to finally get this issue resolved.

william R. 
Rating:
2.0

I have been renting from here and dropping off here for years, and it is getting worse and worse each year. It is a very run down service station, and getting in and out of it around all their junk cars is beyond ridiculous. Nobody was there when the hours said they would be open

Cynthia A. 
Rating:
5.0

Fred is wonderful and helpful. Instructions were clear and spot on for returning. Thanks!

Jerian C. 
No reviews have been submitted for this location.

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