Customer Reviews for Sun Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sun Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

elizabeth H. on

Rating:

Customer did not leave a comment.

Tony C. on

Rating:

Very friendly and clean location, reservation check out was very quick and easy with professional people.

Stephen G. on

Rating:

Your staff member Amanda was very personable, helpful and professional.

richard A. on

Rating:

Customer did not leave a comment.

Kenneth H. on

Rating:

Very nice employee, very helpful and answered all of my questions to the best of her ability, very easy at check out. Great location and was easy to return the uhaul once I was finished, thank you!

linda G. on

Rating:

Customer did not leave a comment.

Jud H. on

Rating:

Everything was great. No complaints.

lewis S. on

Rating:

This location is wonderful! Clean, friendly, inviting, organized and easy to find. What great customer service. It was easy and effortless. Great experience!

Connie K. on

Rating:

Customer did not leave a comment.

Carol Y. on

Rating:

Have always been friendly and courteous!

Carol Y. on

Rating:

Excellent service. Went above to help us with any problems! They will be my contact for this area!

Carol Y. on

Rating:

The girl working the desk when I rented our dolly went above And beyond to help us. She was friendly, courteous, and excellent at her job!

Ebony J. on

Rating:

Everything was perfect! I'm terrible with names but the young lady who worked this location on 9/21/2019 was very helpful! She went above and beyond to make sure we were taken care of & I really appreciated that! I feel that there is no need to improve just continue with the great customer service that you all provide.

jefferey R. on

Rating:

Customer did not leave a comment.

sarah A. on

Rating:

Like I said above come up with a scanner key chain so if it is a weekend when someone else turns theirs in they wont get falsely charged for days they didn't have the u haul

Barbara H. on

Rating:

Explain to customer regarding why the Haul/Towing light is on & how to turn it off for normal driving.

Marcus M. on

Rating:

Customer did not leave a comment.

Christopher W. on

Rating:

Customer did not leave a comment.

andrea G. on

Rating:

There were two vehicles not being used when I came to rent at 11:25am. The smaller of the 2 had a 4:30pm rental pickup. So I was only given the option of renting the bigger, more expensive truck. I thought that was not good service, but....I needed a truck so i agreed. With so much turnaround time, why not get the truck rented for people who need it? I was back in 30 minutes. Other than that great experience.

Johnnie P. on

Rating:

This is not about the location but was surprised and disappointed that U-Haul does not offer a military discount. Also at every point where price was a factor the total I was told was different than the amount I had to pay!

Keith E. on

Rating:

Customer did not leave a comment.

John P. on

Rating:

Great Service both picking up and returning

Patricia S. on

Rating:

I don't know why I was asked all of the questions that I had filled in online already AND it didn't save my credit card. That was slightly annoying. I thought I would run in, sign my name, and get the keys, but it took longer. The lady who helped me was very friendly.

Michael M. on

Rating:

I liked that I was able to schedule an early morning pickup even before Sun Self Storage had opened. Checking in through the app was painless. Thank you Sun Self!

Farhad G. on

Rating:

Customer did not leave a comment.

Wil R. on

Rating:

Customer did not leave a comment.

Cynthia B. on

Rating:

Customer did not leave a comment.

Woodrow W. on

Rating:

Customer did not leave a comment.

Zack K. on

Rating:

Customer did not leave a comment.

BRENDA K. on

Rating:

Customer did not leave a comment.

Ann Marie R. on

Rating:

Customer did not leave a comment.

Robert C. on

Rating:

I made a reservation a week in advance then when I got there the girl had let a previous customer extend her rental and causing me not to have a rental. It’s took over an hour for her to find another location in which I had to drive to to pick up a truck that was 11 feet longer than I needed.

Tavon S. on

Rating:

Good as usual

Robert C. on

Rating:

Customer did not leave a comment.

Traci R. on

Rating:

Customer did not leave a comment.

corey T. on

Rating:

Customer did not leave a comment.

lakeisha L. on

Rating:

Customer did not leave a comment.

Chuck S. on

Rating:

Customer did not leave a comment.

Sherry T. on

Rating:

Customer did not leave a comment.

Christopher S. on

Rating:

Customer did not leave a comment.

GERALD G. on

Rating:

Customer did not leave a comment.

frederick D. on

Rating:

These workers at this drop off destination were unbelievable. The lady who was working was very understandable and most in portantant. She worked on a professional level makingy doing bussiness with uhaul a very special first time expenerience

earl G. on

Rating:

Customer did not leave a comment.

Anita W. on

Rating:

Customer did not leave a comment.

Robert M. on

Rating:

Very courteous service . A simple, succinct.and efficient transaction. What more could a consumer want ? Thanks

Benjamin T. on

Rating:

Customer did not leave a comment.

Tim K. on

Rating:

Customer did not leave a comment.

James F. on

Rating:

Great staff !

Phillip H. on

Rating:

The lady (Nancy, I think) was very friendly and helpful. When I returned the truck I asked her if there was a way I could pick up a truck after normal hours and she explained the process to me in a way I could easily understand. I plan to use this facility again in the near future for an after hours move.

Daniel M. on

Rating:

Customer did not leave a comment.

MYRNA K. on

Rating:

Did not have the correct equipment I ordered a utility dolly and got a equipment dolly- movers did not even use it! The attendant asked me to sign the gas gauge without seeing the actual gauge - looked at me funny when I refused to sign- told her I needed to see it first - otherwise everything was ok

Robert R. on

Rating:

Customer did not leave a comment.

Mary A. on

Rating:

Customer did not leave a comment.

tom S. on

Rating:

Customer did not leave a comment.

John M. on

Rating:

Customer did not leave a comment.

Don A. on

Rating:

Staffer did a great job.

Floyd O. on

Rating:

Customer did not leave a comment.

Alice R. on

Rating:

Customer did not leave a comment.

Melissa S. on

Rating:

Customer did not leave a comment.

Don A. on

Rating:

Staff is incredible

Don A. on

Rating:

Customer did not leave a comment.

Brandon L. on

Rating:

Customer did not leave a comment.

norma J. on

Rating:

Customer did not leave a comment.

James L. on

Rating:

Customer did not leave a comment.

Steve B. on

Rating:

Customer did not leave a comment.

Jeremy P. on

Rating:

Customer did not leave a comment.

JEFF A. on

Rating:

Customer did not leave a comment.

Laura E. on

Rating:

Customer did not leave a comment.

Cheryl C. on

Rating:

Customer did not leave a comment.

Anneleen S. on

Rating:

I think inspection with the customer before leaving with the vehicle and after returning with the vehicle would have been good. It is apparently done at other locations but was not done at this one. Overall it was very good. Vehicle was in a very good condition. I will definitely use a uhaul again for moving.

Scott S. on

Rating:

The U-Haul rep on duty on 8/17 was so nice and helpful with getting me to the location on time. It took less than 5 minutes to check out...perfect!!

Marjorie T. on

Rating:

Customer did not leave a comment.

SADE S. on

Rating:

Customer did not leave a comment.

CHUL C. on

Rating:

The clerk wasn't very nice and was in a hurry to leave.

Lathevia B. on

Rating:

Customer did not leave a comment.

Kwan Ha R. on

Rating:

Customer did not leave a comment.

timothy T. on

Rating:

Nancy!!!! She's The Best!

Darryl B. on

Rating:

Customer did not leave a comment.

John M. on

Rating:

Customer did not leave a comment.

James P. on

Rating:

Had to sweep dirt from cargo area before loading. Staff was very helpful.

Van V. on

Rating:

Customer did not leave a comment.

KELLEY S. on

Rating:

Customer did not leave a comment.

CANDACE D. on

Rating:

Customer did not leave a comment.

Kelly S. on

Rating:

Customer did not leave a comment.

Mauricio O. on

Rating:

Excellent tools and people to help

Mark B. on

Rating:

I dropped the truck after hours and cannot comment on on the location. I received my receipt very promptly in my email the morning. Great job!

Tom D. on

Rating:

Customer did not leave a comment.

Antonnia P. on

Rating:

Customer did not leave a comment.

William L. on

Rating:

Customer did not leave a comment.

eric F. on

Rating:

Customer did not leave a comment.

John W. on

Rating:

Customer did not leave a comment.

kimberly N. on

Rating:

The employees were so nice and helpful,

Nina S. on

Rating:

I was dissapointed in how the handling of me picking up the truck was done. I was told to pick it up in one place, only to find out it wasn't there and had to drive farther out to get it. Which added to the miles I had to drive on the truck. I spent over 30minutes just trying to get the truck by going to THREE different locations.

Terry A. on

Rating:

Customer did not leave a comment.

abbie B. on

Rating:

Customer did not leave a comment.

Mary W. on

Rating:

Explaining my contract!!!!!!

FOUR CORNERS T. on

Rating:

seemed like an imposition to do business there. Lady was friendly but not helpful. seemed like it was a bother to her to do her job.

John A. on

Rating:

Customer did not leave a comment.

RICHARD R. on

Rating:

We ordered a pack of twelve packing blankets. I assumed there were on the truck. When we got to our destination they were not there. I called the location to tell them about this issue. They asked us to go back. On my wife's return to the location they informed her they did not have any blankets and told her to go to another location.

Leo D. on

Rating:

Customer did not leave a comment.