Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rented the equipment online. It said the place was open. Set a reserved pick up time. The place was closed. Had to call UHAUL just to figure out what to do. They had to contact the owner. I waited an hour just to pick it up which put me an hour behind meeting another person. I will not recommend this location to anyone.
This location is quite literally a dump. There is junk all around the location, the "office" is in a condemned building with broken windows on both floors. There was no one around when I dropped off the trailer around 4 pm despite calling ahead and being told there would be someone there. Might want to review/inspect this franshise.
The lady was not on time it was a hr later she got there
