Customer Reviews for Sundance Feed N Need
(U-Haul Neighborhood Dealer)

167 reviews

11638 Alameda Ave   Socorro, TX 79927
(E Of Horizon Blvd)

(915) 851-8442

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(915) 851-8442

11638 Alameda Ave
Socorro, TX 79927
(E Of Horizon Blvd)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I was over charged for something I didn't wanted

Cynthia G. 
Rating:
5.0

Staff is very affordable

ana P. 
Rating:
5.0

Customer did not leave a comment.

alexandria G. 
Rating:
5.0

𝐖𝐞 𝐡𝐚𝐯𝐞 𝐫𝐞𝐧𝐭𝐞𝐝 𝐚 𝐔𝐡𝐚𝐮𝐥 𝐟𝐫𝗼𝗺 𝐭𝐡𝐢𝐬 𝐥𝗼𝐜𝐚𝐭𝐢𝗼𝐧 𝐬𝐞𝐯𝐞𝐫𝐚𝐥 𝐭𝐢𝗺𝐞𝐬 𝐒𝐢𝐧𝐜𝐞 𝐰𝐞 𝐡𝐚𝐯𝐞 𝐏𝐂𝐒𝐞𝐝 𝐭𝗼 𝐅𝗼𝐫𝐭 𝐁𝐥𝐢𝐬𝐬 𝐚𝐧𝐝 𝐡𝐚𝐯𝐞 𝐧𝐞𝐯𝐞𝐫 𝐡𝐚𝐝 𝐚𝐧𝐲 𝐢𝐬𝐬𝐮𝐞𝐬 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝗼𝐫 𝐭𝐡𝐞 𝐞𝐪𝐮𝐢𝐩𝗺𝐞𝐧𝐭 𝐭𝐡𝐞 𝗺𝐚𝐧 𝐰𝗼𝐫𝐤𝐢𝐧𝐠 𝐭𝐡𝐞𝐫𝐞 𝐢𝐬 𝐯𝐞𝐫𝐲 𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲 𝐚𝐧𝐝 𝐡𝐞𝐥𝐩𝐟𝐮𝐥 ! 𝐖𝐞 𝐰𝐢𝐥𝐥 𝐚𝐥𝐰𝐚𝐲𝐬 𝐫𝐞𝐜𝗼𝗺𝗺𝐞𝐧𝐝 𝐭𝐡𝐢𝐬 𝐥𝗼𝐜𝐚𝐭𝐢𝗼𝐧 𝐚𝐧𝐝 𝐮𝐬𝐞 𝐭𝐡𝐢𝐬 𝐥𝗼𝐜𝐚𝐭𝐢𝗼𝐧 𝐰𝐡𝐞𝐧𝐞𝐯𝐞𝐫 𝐩𝗼𝐬𝐬𝐢𝐛𝐥𝐞!

RiaLynn B. 
Rating:
5.0

More clarification on the 24/7 mobile reservation and pick up for less confusion when picking up the keys. But besides that, everything was well!

Marcus S. 
Rating:
5.0

Customer did not leave a comment.

Osvaldo V. 
Rating:
5.0

Customer did not leave a comment.

Danielle P. 
Rating:
5.0

Customer did not leave a comment.

Gustavo H. 
Rating:
5.0

Did take the u haul but was not able to use, no credit given either.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

marco T. 
Rating:
5.0

No

Gerardo A. 
Rating:
3.0

The tires on the trailer were old and worn out. By the time we turned the trailer in, one tire had gone flat and wouldn't hold air.

steven M. 
Rating:
5.0

Yes and no, it has excellent service except the rent went sky rocket on there prices after 11 years having my storage at that location. I had to relocate my items to another storage

Alexis T. 
Rating:
5.0

Customer did not leave a comment.

Samuel S. 
Rating:
5.0

Customer did not leave a comment.

Emmanuel R. 
Rating:
1.0

I was not aware of extra fees. Also too many phone calls to relatives and also calling me to ask when I was going to return truck. I was not a good experience.

Genaro A. 
Rating:
5.0

Customer did not leave a comment.

Juan A. 
Rating:
5.0

Customer did not leave a comment.

JASON M. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Peggy G. 
Rating:
3.0

Customer did not leave a comment.

Labrisha B. 
Rating:
5.0

Customer did not leave a comment.

Norma F. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

ADA A. 
Rating:
5.0

Customer did not leave a comment.

rodolfo M. 
Rating:
5.0

Customer did not leave a comment.

Latoya W. 
Rating:
5.0

Customer did not leave a comment.

Edwin R. 
Rating:
5.0

Gentleman that provided assistance went above and beyond to help me during a very difficult day! Absolutely amazing customer service, he is an outstanding representative for your corporation!

Timothy S. 
Rating:
3.0

Customer did not leave a comment.

MELISSA H. 
Rating:
4.0

Customer did not leave a comment.

Joel O. 
Rating:
5.0

Customer did not leave a comment.

LUIS N. 
Rating:
1.0

Customer did not leave a comment.

Liane D. 
Rating:
5.0

Customer did not leave a comment.

Itati O. 
Rating:
4.0

The only problem is that I returned it with a full tank of gas and the receipt shows 3/4.

PATRICIA Z. 
Rating:
4.0

Location was easily accessible after hours

Benjamin Z. 
Rating:
5.0

Customer did not leave a comment.

Belinda R. 
Rating:
5.0

Customer did not leave a comment.

Santiago O. 
Rating:
1.0

Reserved Uhaul at 8450 Montana 5-10 days in advance. Never received confirmation email day prior. Day of at 8 am I was informed told truck was at 1515 Mescalero Drive and available for pickup at 10am. After completing contract truck was load due to exhaust deficiency. Representative recommend against using it. He was by far more than helpful, big thanks to him! Was scheduled to pick another truck at 1230 at 11638 Alameda. Called and was told 1 pm. Received call stating representative will call when truck was available. Got call at or around 430-500 pm drove to location only to wait about 60-90 minutes for previous customer to arrive. Representative specifically said I would only be charged for days used regardless of days requested and be refunded money. I initially requested 6 days to pack, unload and attend a 2 day event during travel. However, the day lost acquiring the truck, charging and refunding the charge resulted in me not being able to attend the event, in addition to the truck needing an alignment which was apparent on the highway. Customer service appears to not want to assist. I'm requesting a refund of days not used. I'd prefer to stay a loyal customer than take my business elsewhere for the remainder of my military moves. Please and thank you. V/r Daniel Velasco

DANIEL V. 
Rating:
1.0

I got an extra charge without previous notification for staying one more day but the invoice says the today is the dropping day without stipulated release time

DAVID C. 
Rating:
5.0

Excelent service

raul C. 
Rating:
4.0

Customer did not leave a comment.

fabian A. 
Rating:
3.0

Have equipment working correct not having to have these issues.

HUGO T. 
Rating:
5.0

Associate was very friendly.

Hassania V. 
Rating:
4.0

Reserved a utility dolly, was informed that they did not have one in stock to give me, probably most common tool rented other then the trucks. Had to rent a utility dolly from another uhaul. Did not know about this until I arrived to pick up equipment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Antonio B. 
Rating:
5.0

I liked everything! Nice and fast costumer service

Carlos G. 
Rating:
5.0

Customer did not leave a comment.

Guillermo A. 
Rating:
5.0

Customer did not leave a comment.

andy V. 
Rating:
5.0

Great location and friendly customer service.

Linda L. 
Rating:
5.0

Customer did not leave a comment.

Gregorio D. 
Rating:
5.0

Customer did not leave a comment.

Victoria M. 
Rating:
4.0

Customer did not leave a comment.

Angel P. 
Rating:
5.0

They have good customer service

Rosella T. 
Rating:
5.0

Customer did not leave a comment.

Denny F. 
Rating:
5.0

Customer did not leave a comment.

Irlanda O. 
Rating:
5.0

Customer did not leave a comment.

Hector V. 
Rating:
5.0

Second time renting and I recommend it 100%.

Francisco P. 
Rating:
1.0

Customer did not leave a comment.

yvette G. 
Rating:
5.0

Customer did not leave a comment.

Marysol V. 
Rating:
5.0

Customer did not leave a comment.

Ernesto C. 
Rating:
5.0

Customer did not leave a comment.

VICTOR L. 
Rating:
5.0

Customer did not leave a comment.

herman H. 
Rating:
5.0

Thank you nothing for me was easy ??

irene C. 
Rating:
5.0

The man at this location is very helpful and extremely nice! He provides the best customer service. Highly recommended!

daniel E. 
Rating:
1.0

All the calls to costumer service almost a week later and I still cant get a straight answer of how much I was charged. Location told me to return rental to same location but customer service said they are still waiting for me to return it to another location almost four days after I already returned it. Location wont answer phone calls and told me to just text him. And on top of all that trailer got a flat was leaking from the rim no nail just leaking from rim next to weight once I put weight on it.

Jeremiah G. 
Rating:
5.0

Customer did not leave a comment.

Christian A. 
Rating:
2.0

I went to this location beforehand to speaker with the U-Haul dealers. This place is chained up and not friendly looking. I never met with the people and they forgot to pack our blankets.

Patrik P. 
Rating:
5.0

Customer did not leave a comment.

oscar L. 
Rating:
3.0

If I'm comparing to where I picked up, the establishment's unpaved parking lot felt croweded by other UHaul equipment, and muddy pot holes. I unhooked everything and moved the 5'x8' to the spot the employee told me to move it. The only reason I recommend is because the employee (or owner) did the return check in correctly and the place was within close distance.

Angel V. 
Rating:
1.0

This place was bad, it was like a hoarders garage. There were multiple mice running across the floor and my payment information was not input correctly the first time so I had to get the uhaul a day late, but service wasn't bad

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Antonio B. 
Rating:
3.0

Customer did not leave a comment.

eduardo L. 
Rating:
4.0

Cheaper prices

david E. 
Rating:
5.0

You need to get more car doloys at your main store in el Paso because they didn't have some

oscar M. 
Rating:
4.0

Customer did not leave a comment.

Antonio B. 
Rating:
5.0

Great service. Attendant very serviceable.

Jesse M. 
Rating:
5.0

Customer did not leave a comment.

Alejandrina A. 
Rating:
1.0

We actually experienced some water damage to the things we placed inside and the trailer was not cleaned out so there was some kind of mud or soil that was caked on pretty much everything.

Brandon I. 
Rating:
5.0

Customer did not leave a comment.

MARTA G. 
Rating:
4.0

Customer did not leave a comment.

Ricardo M. 
Rating:
3.0

Customer did not leave a comment.

Lisa D. 
Rating:
5.0

Customer did not leave a comment.

Penny C. 
Rating:
4.0

Well I was told over the phone that I could drop off in town closer to home free of charge to avoid the mileage charge. Well it was a total lie. I still had to pay full price. So I'm not sure if I'll rent again from uhaul any time soon. Total disappointment. Especially because I had to use my credit card for this

Karla Z. 
Rating:
5.0

Customer did not leave a comment.

Monique A. 
Rating:
5.0

Nothing at all! This guy is the best! He met us after hours so we could rent a car dolly. Best uhaul guy out there!

Dallas J. 
Rating:
5.0

Customer did not leave a comment.

Luciano L. 
Rating:
2.0

this location smell bad and dirt I did everything to disengage the dolly and park it.

juan E. 
Rating:
5.0

Customer did not leave a comment.

Antonio B. 
Rating:
4.0

Customer did not leave a comment.

GINA S. 
Rating:
5.0

Customer did not leave a comment.

ANABEL C. 
Rating:
5.0

Customer did not leave a comment.

Carolina R. 
Rating:
5.0

Customer did not leave a comment.

alina D. 
Rating:
5.0

Customer did not leave a comment.

Laura Y. 
Rating:
5.0

The gentleman was real courteous and helpful

Gregorio F. 
Rating:
5.0

Customer did not leave a comment.

Alvaro G. 
Rating:
5.0

Customer did not leave a comment.

Patricia M. 
Rating:
1.0

I was shocked they were Uhaul dealers. The place was awful. They were closed on Sunday, which is fine, but we were cery uncomfortable leaving the dolly unsecured in the back of the truck because it's located in a bad part of town.

Mary W. 
Rating:
5.0

Customer did not leave a comment.

VALERIE C. 
Rating:
3.0

This location was great but I went to another location near me and got a really bad attitude. He told me they didn't have any 26'or 20' trucks and would not check in the computer for me. Very unprofessional but otherwise I alway use uhaul

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Juan A. 
No reviews have been submitted for this location.

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