Customer Reviews for Sundance Feed N Need
(U-Haul Neighborhood Dealer)

143 reviews

11638 Alameda Ave   Socorro, TX 79927
(E Of Horizon Blvd)

(915) 851-8442

Location Hours

  • Mon-Sat: 8:30 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(915) 851-8442

11638 Alameda Ave
Socorro, TX 79927
(E Of Horizon Blvd)

Services at this Location:

Location Hours

  • Mon-Sat: 8:30 am - 6 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

rodolfo M. 
Rating:
5.0

Customer did not leave a comment.

Latoya W. 
Rating:
5.0

Customer did not leave a comment.

Edwin R. 
Rating:
5.0

Gentleman that provided assistance went above and beyond to help me during a very difficult day! Absolutely amazing customer service, he is an outstanding representative for your corporation!

Timothy S. 
Rating:
3.0

Customer did not leave a comment.

MELISSA H. 
Rating:
4.0

Customer did not leave a comment.

Joel O. 
Rating:
5.0

Customer did not leave a comment.

LUIS N. 
Rating:
1.0

Customer did not leave a comment.

Liane D. 
Rating:
5.0

Customer did not leave a comment.

Itati O. 
Rating:
4.0

The only problem is that I returned it with a full tank of gas and the receipt shows 3/4.

PATRICIA Z. 
Rating:
4.0

Location was easily accessible after hours

Benjamin Z. 
Rating:
5.0

Customer did not leave a comment.

Belinda R. 
Rating:
5.0

Customer did not leave a comment.

Santiago O. 
Rating:
1.0

Reserved Uhaul at 8450 Montana 5-10 days in advance. Never received confirmation email day prior. Day of at 8 am I was informed told truck was at 1515 Mescalero Drive and available for pickup at 10am. After completing contract truck was load due to exhaust deficiency. Representative recommend against using it. He was by far more than helpful, big thanks to him! Was scheduled to pick another truck at 1230 at 11638 Alameda. Called and was told 1 pm. Received call stating representative will call when truck was available. Got call at or around 430-500 pm drove to location only to wait about 60-90 minutes for previous customer to arrive. Representative specifically said I would only be charged for days used regardless of days requested and be refunded money. I initially requested 6 days to pack, unload and attend a 2 day event during travel. However, the day lost acquiring the truck, charging and refunding the charge resulted in me not being able to attend the event, in addition to the truck needing an alignment which was apparent on the highway. Customer service appears to not want to assist. I'm requesting a refund of days not used. I'd prefer to stay a loyal customer than take my business elsewhere for the remainder of my military moves. Please and thank you. V/r Daniel Velasco

DANIEL V. 
Rating:
1.0

I got an extra charge without previous notification for staying one more day but the invoice says the today is the dropping day without stipulated release time

DAVID C. 
Rating:
5.0

Excelent service

raul C. 
Rating:
4.0

Customer did not leave a comment.

fabian A. 
Rating:
3.0

Have equipment working correct not having to have these issues.

HUGO T. 
Rating:
5.0

Associate was very friendly.

Hassania V. 
Rating:
4.0

Reserved a utility dolly, was informed that they did not have one in stock to give me, probably most common tool rented other then the trucks. Had to rent a utility dolly from another uhaul. Did not know about this until I arrived to pick up equipment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Antonio B. 
Rating:
5.0

I liked everything! Nice and fast costumer service

Carlos G. 
Rating:
5.0

Customer did not leave a comment.

Guillermo A. 
Rating:
5.0

Customer did not leave a comment.

andy V. 
Rating:
5.0

Great location and friendly customer service.

Linda L. 
Rating:
5.0

Customer did not leave a comment.

Gregorio D. 
Rating:
5.0

Customer did not leave a comment.

Victoria M. 
Rating:
4.0

Customer did not leave a comment.

Angel P. 
Rating:
5.0

They have good customer service

Rosella T. 
Rating:
5.0

Customer did not leave a comment.

Denny F. 
Rating:
5.0

Customer did not leave a comment.

Irlanda O. 
Rating:
5.0

Customer did not leave a comment.

Hector V. 
Rating:
5.0

Second time renting and I recommend it 100%.

Francisco P. 
Rating:
1.0

Customer did not leave a comment.

yvette G. 
Rating:
5.0

Customer did not leave a comment.

Marysol V. 
Rating:
5.0

Customer did not leave a comment.

Ernesto C. 
Rating:
5.0

Customer did not leave a comment.

VICTOR L. 
Rating:
5.0

Customer did not leave a comment.

herman H. 
Rating:
5.0

Thank you nothing for me was easy ??

irene C. 
Rating:
5.0

The man at this location is very helpful and extremely nice! He provides the best customer service. Highly recommended!

daniel E. 
Rating:
1.0

All the calls to costumer service almost a week later and I still cant get a straight answer of how much I was charged. Location told me to return rental to same location but customer service said they are still waiting for me to return it to another location almost four days after I already returned it. Location wont answer phone calls and told me to just text him. And on top of all that trailer got a flat was leaking from the rim no nail just leaking from rim next to weight once I put weight on it.

Jeremiah G. 
Rating:
5.0

Customer did not leave a comment.

Christian A. 
Rating:
2.0

I went to this location beforehand to speaker with the U-Haul dealers. This place is chained up and not friendly looking. I never met with the people and they forgot to pack our blankets.

Patrik P. 
Rating:
5.0

Customer did not leave a comment.

oscar L. 
Rating:
3.0

If I'm comparing to where I picked up, the establishment's unpaved parking lot felt croweded by other UHaul equipment, and muddy pot holes. I unhooked everything and moved the 5'x8' to the spot the employee told me to move it. The only reason I recommend is because the employee (or owner) did the return check in correctly and the place was within close distance.

Angel V. 
Rating:
1.0

This place was bad, it was like a hoarders garage. There were multiple mice running across the floor and my payment information was not input correctly the first time so I had to get the uhaul a day late, but service wasn't bad

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Antonio B. 
Rating:
3.0

Customer did not leave a comment.

eduardo L. 
Rating:
4.0

Cheaper prices

david E. 
Rating:
5.0

You need to get more car doloys at your main store in el Paso because they didn't have some

oscar M. 
Rating:
4.0

Customer did not leave a comment.

Antonio B. 
Rating:
5.0

Great service. Attendant very serviceable.

Jesse M. 
Rating:
5.0

Customer did not leave a comment.

Alejandrina A. 
Rating:
1.0

We actually experienced some water damage to the things we placed inside and the trailer was not cleaned out so there was some kind of mud or soil that was caked on pretty much everything.

Brandon I. 
Rating:
5.0

Customer did not leave a comment.

MARTA G. 
Rating:
4.0

Customer did not leave a comment.

Ricardo M. 
Rating:
3.0

Customer did not leave a comment.

Lisa D. 
Rating:
5.0

Customer did not leave a comment.

Penny C. 
Rating:
4.0

Well I was told over the phone that I could drop off in town closer to home free of charge to avoid the mileage charge. Well it was a total lie. I still had to pay full price. So I'm not sure if I'll rent again from uhaul any time soon. Total disappointment. Especially because I had to use my credit card for this

Karla Z. 
Rating:
5.0

Customer did not leave a comment.

Monique A. 
Rating:
5.0

Nothing at all! This guy is the best! He met us after hours so we could rent a car dolly. Best uhaul guy out there!

Dallas J. 
Rating:
5.0

Customer did not leave a comment.

Luciano L. 
Rating:
2.0

this location smell bad and dirt I did everything to disengage the dolly and park it.

juan E. 
Rating:
5.0

Customer did not leave a comment.

Antonio B. 
Rating:
4.0

Customer did not leave a comment.

GINA S. 
Rating:
5.0

Customer did not leave a comment.

ANABEL C. 
Rating:
5.0

Customer did not leave a comment.

Carolina R. 
Rating:
5.0

Customer did not leave a comment.

alina D. 
Rating:
5.0

Customer did not leave a comment.

Laura Y. 
Rating:
5.0

The gentleman was real courteous and helpful

Gregorio F. 
Rating:
5.0

Customer did not leave a comment.

Alvaro G. 
Rating:
5.0

Customer did not leave a comment.

Patricia M. 
Rating:
1.0

I was shocked they were Uhaul dealers. The place was awful. They were closed on Sunday, which is fine, but we were cery uncomfortable leaving the dolly unsecured in the back of the truck because it's located in a bad part of town.

Mary W. 
Rating:
5.0

Customer did not leave a comment.

VALERIE C. 
Rating:
3.0

This location was great but I went to another location near me and got a really bad attitude. He told me they didn't have any 26'or 20' trucks and would not check in the computer for me. Very unprofessional but otherwise I alway use uhaul

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Juan A. 
Rating:
5.0

Customer did not leave a comment.

MIguel G. 
Rating:
3.0

Customer did not leave a comment.

Leo M. 
Rating:
1.0

Place is practically falling apart. This business is a Farm and Feed place and is very old and outdated. However, owner is very friendly and helpful. There was also never an inspection done before I departed. After inspecting trailer myself, I found one of the lights was out. Store owner told me that it was fine to tow the trailer like that. I pulled the 6X12 trailer about 650 miles and was very worried that I was going to get pulled over for one of the lights on the trailer being out.

Anthony A. 
Rating:
1.0

Over all the service was horrible, i will be renting from penske or budget for good.

JONATHAN E. 
Rating:
5.0

Customer did not leave a comment.

Marisela M. 
Rating:
3.0

Customer did not leave a comment.

Norma D. 
Rating:
3.0

Customer did not leave a comment.

Yadira L. 
Rating:
5.0

Customer did not leave a comment.

lorenzo D. 
Rating:
3.0

Customer did not leave a comment.

ELVIRA S. 
Rating:
5.0

Customer did not leave a comment.

Armando H. 
Rating:
3.0

This location is a little bit out there but the service was the best. I would recommend this location to anyone and I will rent from this location again.

Rudy P. 
Rating:
4.0

More inventory

CARLOS M. 
Rating:
5.0

The vehicle was clean inside and maintain just needed a good wash on the outside, service was real good,

javier G. 
Rating:
5.0

Customer did not leave a comment.

Alejandro J. 
Rating:
5.0

Customer did not leave a comment.

Mabel G. 
Rating:
3.0

The staff was helpful. This location was the only one in town with the trailer I needed. It was inconvenient to run across town to get the trailer

Charles B. 
Rating:
2.0

THe location was noted as being a Livestock "Feed and Seed" location. I understand how satellite support locations work, but I would think that U-Haul would like to see a little more professional locations represent their product. The One Man ownership person was more than accommodating and helpful, even though he was trying to get out of the office very early (1:30 PM) in the day.

Russell B. 
Rating:
4.0

Customer did not leave a comment.

Mick S. 
Rating:
4.0

The gentleman with whom I dropped off the truck was very courteous and professional. Overall I enjoyed doing business with Uhaul and will use again when I need moving and truck rental services.

JOE R. 
Rating:
5.0

I've rented from Uhaul many times. I'm always told a receipt will be emailed to me. However, the receipt that comes in the email always has zeros on it. I need a receipt with the total amount that was charged to my credit card so that I can submit that to my corporate office

GERARDO T. 
Rating:
3.0

Customer did not leave a comment.

russell B. 
Rating:
5.0

thanks :)

HECTOR M. 
Rating:
4.0

Not change the location I picked

JAMIE W. 
Rating:
1.0

Customer did not leave a comment.

MARK D. 
No reviews have been submitted for this location.

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