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David S
Customer Reviews for Sundance Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location is quite far, which leads to unnecessary extra mileage charges. For example, if my own moving job is just a 6-mile round trip, I end up driving 20 miles because of the location, and I have to pay for those extra 14 miles unnecessarily.
Rishi RDidnt see any personnel just dropped it off.
KEVIN JKim was AWESOME and she had her stuff well organize! Customer service was over the top!
Joseph RThe lady was rude and I did not understand why we had to back the trailer in to the spot she wanted. She did not want even to help . Just not a great experience.
JASON WKim is great
RON PNo improvement needed.Excellent customer service!
Steve Bnull
raylee wnull
Carla Snull
Travis Knull
Chelsea SKim is so amazing with her attitude, professionalism, going above and beyond! She does this so simply that it looks and feels effortless… lots of companies could benefit from learning her approach, I’m sure it will make U-Haul the way to go. It did for us!
CAROLYN SKim is the best! I highly suggest using this location. They have the best selection of trucks/trailers in the area!!!
Brian CThis lady is amazing. Even though it is a bit out of the way, they accept trailers, and the owner/operator is always really friendly and maneuvers those trailers like a champ.
DANIEL TShe was busy with another customer, but acknowledged us and got us started while finishing the other one. Very professional and quick service.
Lawrence SNo improvement needed. Excellent customer service!
Steven BThe person on-site was extremely helpful. She made our last minute truck upgrade painless and gave us a vehicle with only 10k miles.
Scott HVery professional service with a friendly attitude, made a stressful event so much better!
Steven SFriendly. Great service.
Freddie Mnull
BILL PKim is very professional and truly cares about her customers needs. I would recommend wholeheartedly Sundance Rentals to anyone needing a great rental experience!
SETH Bnull
Patricia hnull
Osmany Rnull
Aaron Snull
Aaron SAlways easy process and excellent customer service.
Noreen ROutstanding customer service. The best rental experience I've ever had.
Mark Hnull
Eric LThe owner there is very pleasant person.
Deepak Gnull
Brian BShe always has a smile and provides the best service. I have recommended her to my friends.
OHSUNG KVery friendly and easy rental. Highly recommend!
Tad BBest location I have ever dealt with!
Robert BBest location I have ever dealt with!
Robert BExcellent service, fast and efficient! Just keep doing what you're doing!
Jonathan Knull
PHILLIP TNothing! Great service. Quick and easy. Very friendly
Gina Mnull
FELIPE Rnull
Rohan Swas bumped to this location by UHaul Corporate since they had no availability at my preferred location- that is the ridiculous "value" of their guaranteed promise
ANDREW FVery pleasant and considerate, thank you!
Adrian VEverything went perfect! Pick up was quick and the equipment was clean and ready. Great experience!
Sira Lnull
Robert Hnull
Raymond KI was greeted with a happy smile and enthusiastic manner in helping me chose and hookup my car trailer to my truck. She always helps me in making the electric connectors work, placing chains and instructions of how to properly secure my load (a 1970 mustang).
Darren Hnull
Kory Mnull
RICHARD WI had a great experience - the service I received was top-notch. I am very grateful for all the help that was provided.
Michael Hnull
Raghu PGreat service…
Blair Snull
Azeem MAlways friendly and helpful. I recommend this uhaul location to many people.
James JShe always gives the best service and is friendly. I am impressed with her service.
OHSUNG Knull
Pattie Hnull
Michael Lnull
tatyana zExcellent serviceNo down side at all
edward cThe owner is very nice and sweet . I will recommend her to all
Abena Wnull
Clifton CThe owner is very nice and sweet . I will recommend her to all
Maxwell AExcellent service No down side at all
Edward CShe always gives the best service and is friendly. I am impressed with her service.
Kelly IAlways friendly and helpful. I recommend this uhaul location to many people.
James JGreat service…
Blair SWas not where I reserved and received no notification of transfer until I went to pick up. They were closed when I arrived but went out of their way to make sure I was taken care of .
Randy SGreat customer service
Sherri S