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Stephanie P
Customer Reviews for Right Move Storage Rifle
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Reservation was moved to a location 45 minutes away from the scheduled location, then upon arrival no truck was present no keys and there was no one answering the phone. We were able to retrieve our rental after sitting for 2 hours waiting.
MARC GThis is my favorite place! The team is kind a d helpful always working and cleaning
KAMLYN PThe door was locked when I got there. The trailer had two low tires one of which had a screw in it. I will never use this location again.
KATHLEEN TAll good.
STEVE BHave the items I ordered available at one location. It is asinine to assume someone moving can just go get equipment at another location. Also, the person helping me was on the phone the entire time. When we needed it extended the representative on the phone tried to guilt trip us to bring the truck back when we had no power at our new home and had nowhere to put our belongings. Overall, Uhaul made a terrible move worse.
PETER S