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Brittanie F
Customer Reviews for Sunshine Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
1 piece of equipment. Interstate move. Vehicle had 108k miles and needed maintenance.
Steven Fnot upfront about fees and other charges when you do mobile pickup. got in the truck and it was dirty inside and the air pressure gauge read low.
Lauren MB cheaper
wanda bEnsure check engine light is not on. Give 12 furniture pads we paid for.
Timothy ANot helpful at all
Tisha HI took the truck back at 9am, there was no one to check it in. They charged me $40 and I paid for everything in advance and I filled the gas tank and cleaned out the truck. I will not rent from U-haul again because you charge me extra money for no reason and no explanation.
Kenneth KTo many damn charges to drop it off
Lauren wWe did have to put air in one of the trailer tires. It was also difficult to attach trailer to truck hitch because of the fact that the trailer was parked in low area.
Billy REither the pick up and drop off locations need to be a bit more knowledgeable about how u haul works
William KGreat service! Great location and very convenient
Kayla KThere was a vape left in the truck. Also there is no way to know what the original fuel amount was. Even though I placed gas back in I got charged a fuel charge that was the same amount as the gas I put in
William OShe made me do her job while she stayed behind the desk said she couldn't go out there because she was the only one and it didn't even look like she had a customer she needs to lose her job
Brenda HIt was horrible. I was upgraded 3 different times and promised a 18.96 rate on a trailer with a ramp that cost 24 and change. I ended up being charged 35 because they told me at the pickup location that they couldn’t take off the insurance charge of 8 dollars and that the pricing was out of their reach. This is the worst experience I’ve gone through and I will never use uhaul going forward.
Eriverto GBrakes were horrible!!!
Mario MRequested utility dolly for my rental, dolly was not present on the UHaul upon pick up.
Trenton IEverything was good for me!!
Augustus WI was charged for 2 days and only had it for 1 day. I was charged a gas charge and put gas in it. I was charged for insurance and never asked if I even wanted it. I am very upset with them!!!
kimberley meverything is fine with the service
Eddy HMaybe non smoking in the trucks
Steven GCHEATING ON PRISE
chetan pDid everything online as I did for rental a week ago. Arrived This location. They had none of my info. Charged me for insurance that I didn’t request. Truck was a piece of junk. Nasty inside can and box. Waste of a lot of my time for nothing.
Steven FNa
RUSSELL T