Customer Reviews for Sunshine Self Storage Cooper City

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sunshine Self Storage Cooper City

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robert H.
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Everything went very smoothly- did a one way drop off and it was very easy - no hassle. Rental price was very reasonable- would definitely use Uhaul again.

GERALDINE C.
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The agent was very professional and polite when I rented the truck and returned it.

VERON S.
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Everything went smoothly

michael C.
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Awesome customer service. Thank you

Carlos M.
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I only have one complaint with the whole experience. I paid $10 dollars for a dolly and it was not provided. I would like that money refunded. Everything else was good. Thanks.

MARIA P.
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Customer did not leave a comment.

Fernando G.
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Good location. Only issue is that they don't have a lot of room for trucks, so it can be difficult to find a spot to drop off larger trucks.

JOHN D.
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Vehicle windshield was filthy inside & out. Van was never cleaned before it was released to me. Smelled so bad inside, we had to open the windows and could not use the A/C. General u-Haul operators have absolutely no clue of store opening times, when vehicles are available to rent, or what days franchises are opened or closed. I had to reservations cancelled because your internet site had no idea the place I rented from on Flamingo Rd in Cooper City Fla. Would no longer be a u haul franchise at the time of my rental. Not the 1st disaster I had w/ your company. BUT IT WILL CERTAINLY BE THE LAST !

EDDIE C.
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Customer did not leave a comment.

PASCAL S.
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Nothing.

Aaron Paul S.
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The van was clean but has a very offensive smell 🤨

ROBERTO A.
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Customer did not leave a comment.

Lino U.
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Customer did not leave a comment.

Pete P.
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Jose B.
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ana maria B.
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Excellent customer services

Clifford S.
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We were suppose to pick up at our truck at 8:30, however the key was not left for us. We had to wait until they came in so we could get our key.

PEDRO P.
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Nothing

Craig B.
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The truck was infested with cockroaches, I had to spray the floor in the cab to get rid of them. Check engine light was in and tire pressure system needed service. The truck did run well and got the job done.

Shirley C.
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Customer did not leave a comment.

FRANK S.
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The girl at the counter was great !

DOUGLAS E.
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Customer did not leave a comment.

Lorraine V.
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Customer did not leave a comment.

TIMOTHY K.
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Customer did not leave a comment.

Wesley G.
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Nothing. It was spot on.

Sergio D.
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1st Things 1st! The associate at the facility was OUTSTANDING!! She was courteous, helpful and remained very calm as I expressed my discontent with the transaction. I made a reservation online, with an option to have a "Contact Free Transaction" Upon arrival, the online system had me key in additional information, license pics and information, as well as credit card number. at that point the system told me it was waiting for approval. Long story short and after waiting approximately 40 minutes, the agent informed that the online rental could not be processed and my rental would have to be REDONE AS A WALK-IN. she also stated I would have to cancel my reservation and start all over again. At that point i was going to be late to my moving appointment. I told her I was not going to CANCEL MY RES and i expected to have my rental ready immediately, as I was going to be late to my appointment (which I was). The vehicle had some issues with the mileage display on the dash, it also had the low tire pressure and towing warning light on. the tires seemed properly inflated, and I was not towing anything. The gas was not full, it had 5/8. The vehicle also had a Hand Tuck, which I did not need and I had to be responsible for. I returned the vehicle after hours, followed all the online directions, pics of gas, could not show mileage as the display was not working. I took pics of cabin and box, as well as rented dolly and the hand truck that was left in the truck by the prior customer. You tell me..... how do you think this rental went? Would I recommend this location to a friend? You have my information, contact me any time! Thank you.

Luis C.
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Outstanding!!! Highly recommended.

Dennys A.
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Customer did not leave a comment.

DAVID B.
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Customer did not leave a comment.

JOSE J.
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Customer did not leave a comment.

CARLOS S.
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Customer did not leave a comment.

Jonatan A.
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It was great experience

pedro S.
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Quick and easy rental return. Friendly staff.

Gerard G.
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Overall the drop off was a disaster. The drop off location was different on the contract vs online. We tried both, the one listed online hadn't been a store for years. The second didn't have any parking nor an after-hours drop box like it said. I had to call customer service to find another location which they sent me to the Sheridan location. Once there there was no parking spaces to park the 26' truck. Luckily for me there was a security guard around who opened the locked gate so we could park it in the back of the location. Overall my experience with UHaul was terrible and I will try my best to find alternatives to UHaul for any future moving needs.

John S.
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Customer did not leave a comment.

Saira J.
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Customer did not leave a comment.

Marni C.
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Customer did not leave a comment.

Lyle N.
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Make sure the truck batteries arent dead. Lol

Micheal B.
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Customer did not leave a comment.

Albert N.
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Great friendly staff ready to assist your needs. Thank you!!

Rafferty R.
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Customer did not leave a comment.

JAIVER C.
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Great customer service, will definitely recommend and continue to use this location for all my uhaul and storage needs. Thank you

Pablo C.
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clean facilities and easy access, staff was courteous

Walter S.
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Customer did not leave a comment.

lori N.
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Beware - reserving a furniture dolly over the phone does not guarantee that there will be one when you get there. It's only “reserved” for you IF there is one available. Call ahead and ask. Both myself and another customer before me where shocked to find out that there weren't any dolly's when we went to pick up our trucks. This is totally unacceptable.

Troy E.
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Customer did not leave a comment.

Ashley H.
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Customer did not leave a comment.

Gary S.
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Customer did not leave a comment.

Dennis L.
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Customer did not leave a comment.

GREGORY M.
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Customer did not leave a comment.

Yusnay D.
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Customer did not leave a comment.

Gary S.
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Great service at pick up and drop off location.

Robert S.
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great rental experience. employees were great.

Jaime S.
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Service provided could not have been better

Giordano V.
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Customer did not leave a comment.

Artis B.
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We dropped off the vehicle on Saturday afternoon and the employee stated that her Uhaul system was completely down. She instructed us to leave the keys with her and return the next day to have everything adjusted. She too lies and closed out the ticket and then charged us an additional day knowing we returned the vehicle within 2 days.

michael S.
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Get the amount of gas in the vehicle correct. The paperwork showed 1/4 of a tank, but the gauge shoed less than 1/8.

Reginald S.
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Customer did not leave a comment.

Keith P.
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Customer did not leave a comment.

Albert N.
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Eric L.
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Keith P.
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Perfect

patrick S.
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Quick and efficient.

Patrick R.
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Customer did not leave a comment.

Cynthia Y.
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took almost 30 mins to complete rental...agent was very pleasant but something was definitely not working. reserving moving dollies but upon arrival they didn't have any available...just a large appliance dolly. it was pouring rain and now no dollies to help with the move. a heads up would have been appreciated .

Francisco S.
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The assistant was very courteous and helpful.

Ebony N.
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Customer did not leave a comment.

nora A.
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Customer did not leave a comment.

Larry A.
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Customer did not leave a comment.

Jackie M.
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I would recommend the location for convenience only. The cargo van came sandy and dirty. I simply noted the condition so return was not an issue. My big concern was the gas. I drove the van only 9 miles. This was documented at checkin. The analog needle on the gas gauge cannot be accurately read, and certainly not in photos. Depending on the angle the photo of the gas gauge is taken, the reading will be skewed. To be told I used 1/8 a tank of gas, and to be charged for it, when only 9 miles were driven is absurd. This was disappointing.

audrey S.
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Customer did not leave a comment.

Clemente A.
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Customer did not leave a comment.

gary L.
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CHristopher P.
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Customer did not leave a comment.

Pedro R.
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Customer did not leave a comment.

Marie P.
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We loved doing business at Sunshine Storage! From renting a storage unit for several months to renting the U-haul truck for our move, everything was smooth sailing...clean storage, super helpful & friendly staff/manager and competitive pricing, we highly recommend Sunshine Storage Cooper City!!!

Shena V.
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The location and customer service was great. Uhaul itself rented out my truck and I had to sit and wait for the customer to return. I called the 1800 number and the lady I spoke to didn't help me out at all. I will never use uhaul again. I only tried it out because it was at my storage facility and i thought it would be convenient but of course it wasn't.

Thomas D.
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Customer did not leave a comment.

Felicia J.
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Customer did not leave a comment.

jay A.
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Customer did not leave a comment.

Andrew A.
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Nothing

Ronald S.
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Customer did not leave a comment.

Francis H.
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very easy process, helpful staff, clean truck

Yudy M.
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Customer did not leave a comment.

Dwight C.
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Customer did not leave a comment.

Philip W.
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Customer did not leave a comment.

Ian K.
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Customer did not leave a comment.

Dwight C.
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Customer did not leave a comment.

Fram R.
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Customer did not leave a comment.

Maria J.
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Customer did not leave a comment.

Santo R.
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Customer did not leave a comment.

Sergio A.
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Fast, smooth and easy service! Set on time and the equipment was in excellent condition.

Francisco M.
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Customer did not leave a comment.

Milagros R.
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Customer did not leave a comment.

vanessa R.
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Customer did not leave a comment.

Manuel P.
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Excellent location with helping, friendly staff. Nothing to improve. Everything is great as usual.

Wilfredo L.
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The dollies and furniture pads were missing, I was sent to another place to pick up and they also didn't have them. Wasted a ton of time back and forth, in the end I had to buy some furniture pads and since there weren't enough had some scratches from no furniture pads. Also didn't have the dollies I needed which made everything much harder. 3 weeks later and I still haven't gotten a refund, it's nearly an hour just to get through to someone each time. AWFUL!

Chimere M.
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Customer did not leave a comment.

Jorge R.
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Good service.

Justin C.
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Everything was ready to go when I arrived, the location and equipment was clean and well maintained and the service friendly. Highly reccomend.

No reviews have been submitted for this location.

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