Customer Reviews for Sunshine Self Storage Pensacola

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sunshine Self Storage Pensacola

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David M. on

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Sunshine Storage always has the equipment I need without a reservation. Friendly and courteous! Really good people!

Judith M. on

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John M. on

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Steven W. on

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Outstanding service by Erica! Will rent there again!

Rick S. on

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Everything went fine from start to finish , the supervisors we're very helpful and friendly . We will use this location again in the future . Thank you

MIKE C. on

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Everone was great. Pickup and return was easy and fast. Next time we need to rent a truck, it will be here. Mike Colucci

Eric W. on

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Slow and very hands off. Prior online checkin was useless and everything still had to be done again.

Angela B. on

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Dustin H. on

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Joseph O. on

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The truck was old, smelled a bit of cigarette smoke, and mechanically was very noisy. The customer service was among the best I've ever had renting a truck.

David C. on

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Rental was reserved for another location. Upon arrival location did not have the vehicle I reserved.....they found another vehicle at another location...I request the $50 refund for lack of reservation completion! The alternate location gave me incorrect information about my rental ( they told me I had 24 hours to return it....subsequent text messages stated 4 hours). I picked up the vehicle at 2:11 pm and returned at 4:07 pm. I received subsequent emails stating that I needed to return the vehicle before 6:30 pm. I called the location where I returned the vehicle at 5:30 pm......they had not completed the paperwork to indicate the vehicle had been returned! Poor support.

Chinita T. on

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Sevki K. on

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The person who checked the U-Haul to us was awesome. Very friendly and went out of her way to help us.

rickey F. on

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PAUL K. on

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Excellent service and very knowledgeable!

CHRISTOPHER P. on

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Debbie at Sunshine Storage made me feel at home and listened to my needs. Her above and beyond professional care was just what I needed with the crazy stress of moving. Every question answered, timely service, and just that added touch of making the whole experience seamless. Thank you Debbie!! Your a winner!

Anniece E. on

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very nice and efficient

Joseph L. on

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Best drop off experience I have ever had, quick and efficient!! Kudos !

Sarina H. on

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I don't recommend Self Check-in/out on Detroit Blvd. My experience went terrible and 2 he's of my time was wasted due to errors contacting alternate contact, whom was present with me and there wasn't an attempt to reach her. I provided more info to meet requirements and still NOTHING! Unfortunately I had to cancel that reservations to schedule another to do a representative check me in/out. That experience was better but I'd suggest please stop using self service renting

brandon T. on

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Excellent and friendly customer service!

john M. on

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Debbie was awesome.

Andrew S. on

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Denise R. on

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THOMAS T. on

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MATTHEW B. on

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The ladies at the office were very nice and understanding, really made the whole experience pleasant. Would definitely go back there again if I needed a uhaul or storage unit. Thank you again!!

Tara P. on

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jeffery B. on

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Steve L. on

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The lady in the office was very courteous. I have rented from them before with the same results.

LYNNE N. on

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She was very nice and helpful. I did however have an issue trying to drop off at other locations. Took the trailer to the David Howell location and he said he had too many. Sent us to the location on highway 39 (boost Mobil location) she would not let us drop off. I finally got the location we did drop off on the phone. She was very helpful. The issue was there was construction and heavy traffic at the locations that refused to take the unit. That was frustrating.

Terry N. on

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Mark T. on

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