Customer Reviews for Super 8
(U-Haul Neighborhood Dealer)

9 reviews

1202 S Kniss Ave   Luverne, MN 56156

(507) 283-4173

Location Hours

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(507) 283-4173

1202 S Kniss Ave
Luverne, MN 56156

Services at this Location:

Location Hours

  • Mon-Sun: 24 hours
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Although the drop off location is self retrun, i had trouble with the app amd went in for assistance. She helped me register the return of my trailer

Rnita R. 
Rating:
4.0

This location was fine. The issue with my experience was in storage units. I reserved a unit the same day I reserved the truck. When I arrived at Sioux Falls where my unit was supposed to be the kiosk was down. I called the number, only to be told in a disrespectful manner that my unit was gone. They did not have one for me even though it was reserved. Then the attendant said "you can have my bosses number but he's gonna tell you the same thing". I then spent 45 minutes on hold only to be disconnected after getting to a customer service representative. No call back, no attempt to contact me. Then the website crashed 5 separate times on return due to "low storage" via uhaul's website. I will not be using U-Haul in the future, and will tell all of my coworkers (who move every 3-4 years like clockwork) of my horrible experience.

Henry G. 
Rating:
4.0

Customer did not leave a comment.

Tim C. 
Rating:
5.0

Customer did not leave a comment.

KRISTOPHER S. 
Rating:
5.0

Customer did not leave a comment.

Jarred R. 
Rating:
1.0

Worst customer service and business, will never do business with these people again. Had to drive out into a unplowed field to get trailer. Had to dig it out of the snow and it was frozen to the ground. No one would help and customer service is a joke! Chain was broke! We had to buy replacement parts for it!

Sarah S. 
Rating:
4.0

Customer did not leave a comment.

Roschelle M. 
Rating:
3.0

Provide detailed instructions prior to drop off so we know ahead of time what to expect. It could be in the form of an email, perhaps. All the customer service guy told me is, make sure you get a receipt or you could get double charged. Well, the Super 8 doesn't give receipts . The customer service people need better knowledge and training so they can be more helpful.

BRIDGET B. 
Rating:
3.0

See above comment

RANDY K. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top