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Bruce S.
Customer Reviews for Super Auto Discounts Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The amount I was charged was beyond reasonable it is very very unlikely me or any of my family my brother has used the services in the past and we would not recommend now will we in the future I'm sorry but it seems an excessive amount . Hope you guys are open to communication on a partial refund or something.
Jessie G.Really easy! This location is also a car dealership. Very polite. Would recommend.
RYAN M.This isn't against the location but uHaul itself. When I got my rental I didn't think about the mileage given but there was no way I could have gotten the truck from Raleigh to my house and dropped off without exceeding the limit. Paying $80 on top of what I was already charged was ridiculous, nobody drives a perfect route.
Daniel Z.Great customer service.
Linda H.The employees don't speak much English and are very rude. The rental had problems, the check engine was on the entire time and the employees just reset the meter. It was not a good experience and I think I was over charged.
Khalisha W.The Best Location 👌🏿
Eric W.Equipment worked fine. Interior was dirty but that didn't stop me from using as needed and I appreciated the quick rental and great service.
Kris B.I had a 15 foot truck rented for over a week and had a printed confirmation sheet with location . I called several times prior to pick up verifying time I could get it. The gentlemen that ran center was trying to be helpful however, UHAUL screwed up the location in its internal system. He pickup place did not have my contract and because I was trying to make it easy for UHAuL as suugested in paperwor, I prepaid. If i had not prepaid, he said he could have transferred the reservation to him...although my contract stated his dealership but UHAUL did not have it correctly. It took 45 minutes to finally get corp to transfer the contract to him . I also had hired movers though UHAUL which of curse I wasnt ready due to delay. Then before I left with UHAUL or even got in the vehicle I told him I did not want the insurance because I was covered by my company and he said he oculdnt take it off.......HORRIBLE experience and then the UHAUL was only half filled up so I had to stop and fill up before I ever got on the road
Mike M.Great Location and Service
Luis L.While the experience overall was good, U-Haul switched my pickup point the day before I was scheduled to pick up the truck. This pickup point was further away from my loading address, but there was no increase in my mileage allocation and I nearly exceeded the allowed miles as a result.
Brian A.I nice non-english speaking individual came up and unhooked me, and I asked if there was any paperwork, and he just indicated he didn't speak English. I didn't see anyone else, and figured someone would catch up with the drop-off. I alerted the original site a bout the drop-off.
George A.Trailer I rented had no jack, I lifted it to connect to vehicle and ended up going to chiropractor for discs out of place. Both tires on right side were flat.. 8 and 11 psi... Over all a poor experience...
Aleksey S.Arrived 25 minutes before closing time. No one in the office. I called the 800 number and was allowed to drop off without office personnel
rodney M.Friendly staff. No problems dropping off the truck.
Mead H.They seemed a little confused about what equipment they had and did not have I fortunately had a reservation
CHRISTOPHER H.The truck was extremely dirty, not cleaned at all. Dip on the side of the door and the seats were so sticky.
Larissa D.Very professional we will give them all our tantalizing business!
Brenda M.Dropped off after hours. Not the nicest neighborhood!
Ken N.Luis was very helpful with our last minute 15 ft truck rental. Great service and convenient!
Patton O.The truck was very dirty and stunk when I picked it up.
William W.Absolutely wonderful customer service! Kind hearted & very friendly staff. Highly recommend.
Kelly H.They were out of bubble wrap, had to go to Lowe's for some. They were very nice and professional
Joel H.vehicle interior was dirty inside cab and back, pointed out to agent and they didn't offer to clean it out, but took pictures. one wheel on handtruck was worn down
Marion W.You never called on the 11th as your first (of many) texts said as did your email. Then my pick-up location was changed from the preference one and I was not alerted. I tried SIX times to set up an account on your website and, with witnesses, it would never allow me to access even after multiple password resets. I will probably never use you again and go back to Budget.
Daniel J.They did not register that I had returned the trailer and I was charged additional $140. I am now trying to get a refund.
JOHNYE H.I will use them again when I move
TAMMY G.Good small business to patronize, Louise was freindly, accomadating and great to work with.
Stephen H.The team was so wonderful! They even attached the auto transport making sure it was secure. It was a wonderful experience !
SHARON H.Very easy to drop off the U-haul, and had ample parking, so we didn't have to try to figure out where to park it.
Kelsey S.Fairly quick check out process.
ROBERT W.I would have to say the 58min I sat on hold on the phone all to just be told “ur good, drive the truck.. I don't know why they didn't tell you this†was very frustrating.
Aaron G.emote residual cigarette smoke smell left by previous user
BRUCE K.Nothing uhaul was the best part of my trip
BILL W.could have been cleaner when I picked it up
EDWARD B.I dropped the rental truck off on a Sunday. Parking was available and the location was clean and well kept up.
JUAN A.Luis was the consummate professional; friendly, helpful
ROBERT V.The guy was rude after I had been diverted 3 times to locations all over Greenville and then the pickup wasn't as quick. I had to wait on him to reverify everything I had put in and then look at me and walk slowly to get the key.
Michelle F.The drop off process was easy and convenient! The gentleman was nice!
CASSANDRARASHELL R.First off you when you say you have trucks and they've been rented then you should have them ready at the exact location. The customer should not have to drive an extra 25 mins to get a truck. Then if you tell a customer they still are using truck share from the original location then when it's changed to another location it should still be used. The customer should not have to wait because the reservation got screwed up from one location to the next. Why do you have to select a time when using 24/7 truck share? The name says it all.
Brett B.My original reservation location was closed I had to drive 13 out of my way to pick it up.
CLAY T.Very nice man very helpful did a great job
WILLIAM L.Quick easy pickup. Agent was very nice.
Patrick B.The guy added $40 insurance to my reservation didn't see it till I got home and called customer service. Waited 40 minute on hold to speak to someone and this is customer server? Uhaul was good enough to refund it but wouldn't go back here
ALLEN M.Pick up was very easy and the Owner was very Professional.
SCOTT L.Luis was very nice and helpful.
MICHAEL O.Truck had a leak in the roof (bad leak) personal items we're damaged need to file a claim unfortunately
BRIAN D.