Super Dave is the Best the only place I will Support when it comes to renting a U-haul. Much Respect for what he does. Thanks on Purpose
MELBA T
Customer Reviews for Super Daves Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dave was great!
CAMILLE LVehicle was readily available to me no wait and very accommodating great experience.
RUSSELL RDavid is Great! He called to update me throughout the process, and quickly helped me when I got to the location. Excellent service!
CARL VThe guy was very friendly helped a lot
D WI needed to change the pick up time on the day of the pick up. No one answered the phone. No one called back when I left messages. No one was at the location when I arrived. I had to call U-Haul customer service (who were wonderful) to reset the reservation so I could use the app to check in and get the key code. That's when someone finally arrived at the location. Back door of the truck was frozen shut. The blankets I ordered were not in the truck, had to ask for them. The windshield was caked with ice. The gentleman who finally showed up took care of these things and I was finally able leave, 90 minutes after I first arrived. I've used U-Haul many times, and this was by far my worst experience.
WILLIAM MYes, the person was on time gave me options and helped me out with my rental
D WKeep good service
JAMES FIt’s at a mechanic shop not the traditional U-Haul location. However, I used them twice and the guy that helped me was very professional and worked quickly to get me everything I needed. The truck was in great condition. Everything went smoothly and was able to drop keys in a drop box after hours.
VINCENT CI Appreciate ☺️ the Owner and staff there. Good company to work with. Thanks on Purpose ☺️
MELBA TExcellent Services provided by an Amazing Team!
SATYAJIT SThe drop off location dont have as much parking .
CLIFTON CWe were attended by David, who did an excellent job. He was very attentive, communicative, and efficient. The van could have been a little cleaner, but it wasn't a big issue. Overall, it was a great service.
DAYANNA VHappy Monday, Even though there was a glitch with them not being able to set up anything for about an hour ( Company Issue) I Truly will always go to Super Dave's shop. Very Kind People. Thanks on Purpose Respectfully Ms. Terrell
MELBA TGood people
BRNDAN GThe price was way higher than expected. I asked if I was going to get charged extra if the vehicle is not back on the expected date and time and the answer was. The price was more than double when I returned the vehicle.
OLIVERSON DSuper Dave provided excellent customer service and the equipment rented was in excellent condition!
JOSEPH SDave was soooo great! So nice and easy to talk to, and very helpful! The app kept glitching on me when i was trying to check in before I got to his store and he was able to get me checked in quick. Please tell him I said thank you (again) for all of his help today! 11 out of 10 stars, would definitely recommend!
EDMOND CTruck was very dirty
Richelle KDave was very kind and helpful. The location did not have off street parking.
lisa kGreatly appreciate d. No hassle Services Highly reccoommend
Charles DKeep up with what you are doing,and keep workers around like Mr David
Tanya C57th and market made it easy and smooth for me to rent
Dwayne RThe rep was nice and went above I thank him alot the one of 57th and Markey if I need another I just want to deal wit them I
Norman WThey overcharged me. U haul advertising it being 89 cents per mile but they charged me $1.89 per mile. And it took way longer getting the truck.
Tokiur RGreat customer service
Taria NPricing was not clear at all. Surcharges were applied well after original payment had been processed. Mileage used was not accurate at all for a mere trip around the corner from one location to the other as well.
Avery BThe staff were unprofessional, truck was dirty . Staff member showed the truck and tried to quickly close.it so that I wouldn’t see the pile of trash once I mentioned it they said “oh my bad” before half way cleaning it . I’ve been calling for a week to speak with someone to discuss why my car was charger an additional 50 . No response I’ve left voice messages and called numerous times. I already spoke to family and they had the same experience. I do however believe this maybe a location issue . Super Dave’s Auto repair . The truck had spray paint on it’s just nasty.
DENISE PExcellent,excellent and very helpful service.
GILBERT PGreat experience
james dVery clean vehicle. Very supportive. Checked truck and gave important operating instructions. L
Gerard CNothing the customer service was excellent we will definitely be renting from here again
jeniffer sDavid went out of his way to help me. I planned to pick up the truck using the app. When I showed up on site the app wasn't working. David saw me standing outside, and took care of everything in his office. He then brought the truck around, loaded up my furniture pads, and gave me a few tips on operating the truck. Very easy location to get in and out of.
James HThe same thing you did for us . Your best! You met our needs and we will be back!
AHMISHA GReliable service
Brenda GDavid was super!
ABIGAIL LThe manager (I assume was Dave) was great!! He had a few customers in front of me but he he adequately paid attention to every customer and got me on my way while still assisting other customers. I've found a new Uhaul location that I will frequent now. It's 100% better than the 1st one I went to on Lancaster Ave where I was there for more than an hour! Even with other customers, Dave got me out of there in less than 20 minutes! I've now favorited this Uhaul location in my address book. His equipment looked "brand new!" The other Uhaul on Lancaster had a tow dolly that looked old and damaged.
Emanuel BPreviously I wrote a good reply however today I wakes up to find out that u guys have taken the whole $100.00 that was on hold. I'm disputing it with my card providers and also with u guys. I was sent a receipt for a refund of $66.77 wondering where is my refund?
JEANNETTE JEverything was perfect the staff was very friendly thanks so much for your help
Mary KJust keep up the good work
SANDRA HVery friendly and helpful staff. They went over our contract carefully, made sure we got the correct truck and went over the truck’ specifics.
Shivesh GCustomer service was excellent by far one of the best locations I’ve been at
Saeed CThe guy made sure everything was ok Whn I got it and returned it such a easy process
Damien WGreat service
AESTAIR DGreat customer service and quick process!
Ciara TMr. David was Very nice and helpful, good customer service. And he really helped me out a lot. Thank you, Mr. David.
kenneth lDave customer service is A1
Aquiyla ENothing— keep up the good work .. super Dave auto is the best place to rent your uhaul
maurice bDuring pickup I was assisted quickly and was in and out the same for drop off the customer service was on point and I did not have any issues with the equipment. Will definitely be using their services from now on
Quiana ADave was very helpful and nice to work with
Natalie MNothing everything was great! Super Dave was amazing handling my customer service need
Sherron DMr. David was very helpful
Rene MHad a very easy time picking up the truck. When we brought it back we struggled a bit to parallel park it but the owner of the establishment was so sweet. He helped us park and then did our check out for us. Very attentive and overall amazing customer service. Highly recommend!
Ana BMake sure there’s always full tanks and maintenance is done to the trucks
SHIRLEY DHe was friendly and professional A++++
Charlie ETold me one price. Week later hit me with a second bill, double.. will never go to the for anything. NOT TRUST WORTHY
william cI picked up the truck after hours and they sent me a picture showing the key locked away on the back of the truck. It took about 3 hours back and forth with customer service for someone to inform me that the key was in a box on the wall of the building and not on the truck
Canute FI decided to do mobile check in and I wasn’t able to, the owner helped me and made sure I was able to get the truck.
Deshiea GGreat customer service....I think her name was Cathy
Lorraine MDave I awesome.
robert gDavid took great care of us. He is very pleasant to Sal with and made the proces very easy and quick.
Dmitriy DCheckout and check in was fast and a friendly I rent from these guys all the time they stop what the doing to make sure y ok
Damien WDavid customer service is above and beyond!
lashell sExcellent customer service from David!
Matthew PThe location was convenient, but not remodeled .It was an old garage.
Jackie GOutstanding service !! Jackie service was absolute fantastic! And this location is very convenient for my business I’ll definitely make this my main location. Thanks Jackie!!
Moctar KWill be moving overnight Wednesday
Liza RThe staff person at the location was very friendly and incredibly helpful!
Lauren SI was charged $10.00 for CDW that I said I didn't want and come to find out I was charged anyway! I feel like that was fraud on their part! NEVER RENT FROM THEM AGAIN!!!
THOMAS BStaff excellent. Office small awkward crowded
ROY B