Customer Reviews for Super Quick Food Mart
(U-Haul Neighborhood Dealer)

116 reviews

3101 W Stan Schlueter Loop   Killeen, TX 76549

(254) 953-1055

Location Hours

  • Monday - Thursday:
    8 am - 11:30 am / 12:30 pm - 3 pm
  • Friday - Saturday:
    8 am - 11 am
  • Sunday:
    10 am - 11:30 am / 12:30 pm - 3 pm
Special Operating Hours
  • 1/30/2022: Closed
  • 2/20/2022: Closed

Services at this Location:

Contact Us

(254) 953-1055

3101 W Stan Schlueter Loop
Killeen, TX 76549

Services at this Location:

Location Hours

  • Monday - Thursday:
    8 am - 11:30 am / 12:30 pm - 3 pm
  • Friday - Saturday:
    8 am - 11 am
  • Sunday:
    10 am - 11:30 am / 12:30 pm - 3 pm
Special Operating Hours
  • 1/30/2022: Closed
  • 2/20/2022: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Amazing Customer Service. Would definitely return for future use.

Laquan R. 
Rating:
5.0

Very courteous and helpful customer service, he assisted me with the uhaul app and how to use it knowledgeable. Equipment was well maintained and clean. Overall great experience

alcia G. 
Rating:
5.0

Process was easy and efficient. Sanjay had me in and out with excellent customer service. By far my favorite location to reserve U-Haul products in the Killeen area.

Duan L. 
Rating:
5.0

Very kind and polite on the customer.

KIER NICO R. 
Rating:
5.0

The field agent who meet us was pleasant & helpful & a great disposition.

Darlene A. 
Rating:
5.0

Store clerk was very nice and helpful even if he was the only one there and it was busy, he was able to work with me and get me what i needed.

Marcus S. 
Rating:
5.0

Customer did not leave a comment.

Melvin C. 
Rating:
5.0

Very professional and helpful extremely courteous a overall pleasant experience I would recommend this location to everyone needing to move and doing it themselves thank you

WILLIAM M. 
Rating:
4.0

Everything was simple and great location, pick up and drop off...the only issue I had was being charged separately for a utility dolly and a furniture dolly when they were the same one

Jasmine P. 
Rating:
5.0

Sanjay was absolutely amazing and polite. Even when I tried to pick up my rental days before I actually got it due to the uhaul system being down and he explained what was happening and informed me of everything I needed to know in order to reserve a truck again. He was plain awesome and I will be going back to this location for any further rentals.

priscilla S. 
Rating:
4.0

Customer did not leave a comment.

Jeremy L. 
Rating:
5.0

Great customer service

Melvin H. 
Rating:
5.0

Customer did not leave a comment.

Meagan H. 
Rating:
1.0

The app was down and there is no one to assist. Then I was charged 20.00 for not returning in the app. I contacted the call center... No help there either. I shouldn't have been charged because you app was down.

KANDRA B. 
Rating:
5.0

Customer did not leave a comment.

joe O. 
Rating:
5.0

Customer did not leave a comment.

shamane M. 
Rating:
5.0

Excellent service from pickup to drop off.

Adam M. 
Rating:
5.0

Good service friendly nice to do business with

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

kingsford A. 
Rating:
5.0

Sanjay was amazing! I was able to get my rental in about 5 minutes and the truck was clean and working for moving our couches. Also I wanted to shout out David (the area manager) for re-routing his day to come and help me when I locked the keys in the uhual truck while I was doing my inspection at the food mart.

Kafarra B. 
Rating:
5.0

Customer did not leave a comment.

Adam W. 
Rating:
5.0

Sanjay was outstanding. He made the transaction easy and he knew what he was talking about. He always provides superior customer service to all his customers.

Harry V. 
Rating:
5.0

Customer did not leave a comment.

Raymond W. 
Rating:
5.0

Customer did not leave a comment.

Geanna L. 
Rating:
5.0

Good customer service and proficient.

Klaus E. 
Rating:
5.0

Very friendly and nice

Tigre W. 
Rating:
5.0

Customer did not leave a comment.

Darah H. 
Rating:
2.0

My original pick up location was in Copperas Cove. I arrived to learn it was closed. I had to call and figure out what happened. Then the customer Service Rep told me I had to drive to another town to get my truck.

Jude G. 
Rating:
5.0

Customer did not leave a comment.

BROCK L. 
Rating:
5.0

Customer did not leave a comment.

JERRY C. 
Rating:
5.0

Customer did not leave a comment.

Alesha K. 
Rating:
5.0

Customer did not leave a comment.

Elmira L. 
Rating:
5.0

I forgot his name but he was very helpful and the whole process was flawless. He explained the process to me and briefed me on what needed to be done in order to have a fast transaction. Thank you for the great service.

godwin D. 
Rating:
5.0

Thank you for your professional service.

Eric N. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
5.0

Customer did not leave a comment.

Brandy H. 
Rating:
3.0

Didn't understand why I was charged to use a Dollie ..the truck should have had one..also shouldn't I get my $15 back if I don't have to use my insurance

Christopher B. 
Rating:
4.0

Customer did not leave a comment.

HIEP P. 
Rating:
5.0

Customer did not leave a comment.

Delois J. 
Rating:
5.0

Staff was extremely helpful

Margareth L. 
Rating:
4.0

Customer did not leave a comment.

Lorenzo Z. 
Rating:
5.0

Very nice customer service.

Sumit S. 
Rating:
5.0

Customer did not leave a comment.

JULIO L. 
Rating:
5.0

Great customer service and good equipment

Derrick D. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

Miguel T. 
Rating:
5.0

Sanjay the guy who was working at the time was very helpful and very nice thank you.

David B. 
Rating:
5.0

Customer did not leave a comment.

Paulo C. 
Rating:
5.0

The gentleman at the front desk was so nice and explained everything in detail! Would 10/10 recommend

Taylor L. 
Rating:
5.0

Sanjay did a great job explaining the details and the costs. I would recommend my friends and family to get their UHauls here. Great experience

Jammie B. 
Rating:
3.0

Read the information when vehicle is checked in and follow through in a timely manner.

Ina R. 
Rating:
3.0

The milage was way off and I wasted my time being on hold just to relieve an issue that could have been avoided of Uhaul checks the rental for proper milage and just rely on us

Kevin C. 
Rating:
4.0

Having somewhere for you to leave your vehicle if you don't have a ride.

Maxell G. 
Rating:
5.0

SANJAY????

RASHON B. 
Rating:
5.0

Sanjay's provided Fast great service and handle all my issues I gave him.

Duan L. 
Rating:
5.0

Customer did not leave a comment.

Jacob N. 
Rating:
5.0

Customer service at this location is great. Will definitely them again.

Kayla M. 
Rating:
5.0

Customer did not leave a comment.

Cedric R. 
Rating:
5.0

The gentleman working there is awesome. He was the only one working there and had multiple customer's and multitasked well. He was very professional and friendly.

Rosa V. 
Rating:
5.0

Customer did not leave a comment.

Tiana J. 
Rating:
5.0

Customer did not leave a comment.

Una R. 
Rating:
5.0

Customer did not leave a comment.

donna C. 
Rating:
5.0

very good customer service, SanJay ??????????

NELSON D. 
Rating:
5.0

I give the quick mart a 10 star +. Keep up the good work...

Gerald W. 
Rating:
5.0

I really appreciate Mr. Sanjay he was very helpful and gave me a great customer service experience.

CATHRINE B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT U. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER H. 
Rating:
5.0

Customer did not leave a comment.

Auicha J. 
Rating:
5.0

Customer did not leave a comment.

Garrin C. 
Rating:
5.0

Customer did not leave a comment.

Kyndra J. 
Rating:
5.0

Sunjai was fantastic in helping me out to get my truck!

Colbi S. 
Rating:
5.0

Keep Sanjay as representative he is courteous professional explaining in details what expecting of both sides.

kenneth J. 
Rating:
5.0

Customer did not leave a comment.

Johnny G. 
Rating:
5.0

Love this location. Fast, efficient, and the staff is always exceptionally friendly.

Benandre P. 
Rating:
5.0

Good job, way tip make things happen!!!

Maurice B. 
Rating:
4.0

Maybe inspect equipment for cleanliness

Ezequiel R. 
Rating:
5.0

The only thing is that the pictures of the truck were incorrect. The frontal picture had the truck with a white bumper and the truck had an all black bumper.

Tania P. 
Rating:
5.0

It was a great experience overall, better than I expected.

Tyrell B. 
Rating:
5.0

Employees was great! He was super kind. And very helpful.

SHANNON C. 
Rating:
4.0

Making the reservation online was super easy, Pick up was quick and easy, dropping off was a little bump in the excellent road, the lady at the gas station was not trained on recieving she was rude in fact. Plus she tried to make me write on a piece of cardboard my information which I wasn't comfortable with. I decided to just check in online which was excellent. I gave above average and not excellent because of the reason but other than that everything went well

Isabel Rita S. 
Rating:
5.0

Customer did not leave a comment.

Tierra B. 
Rating:
5.0

Customer did not leave a comment.

Tremaine J. 
Rating:
5.0

Customer did not leave a comment.

Joshua W. 
Rating:
4.0

Thanks for being there for me ans my family Uhaul. I'll surely use this company in the future.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

TYNEPH H. 
Rating:
2.0

Please check that the vehicle is actually drivable prior to releasing it to be rented. The brakes were shot and the steering wheel had to much play. It was extremely dangerous diving this vehicle!

Taylor B. 
Rating:
5.0

Good friendly guy inside store will return

Jose R. 
Rating:
4.0

Customer did not leave a comment.

DELROY B. 
Rating:
5.0

Customer did not leave a comment.

spencer M. 
Rating:
1.0

Truck was dirty, had to wait awhile to get truck and since it's on a convenient store the customers came first so I had to wait

TERRY G. 
Rating:
5.0

Staff was awesome and amazing. Very friendly and professional

Kenton C. 
Rating:
5.0

Customer did not leave a comment.

gloria L. 
Rating:
5.0

Actually helpful

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

Crista B. 
Rating:
5.0

Just need dolly at this location

vAronica W. 
Rating:
5.0

Sunjay was the only person in the store working, he made sure he kept a visual of me during that time. Customer Service with him and the other employees was Awesome. This is the only place I will rent from moving forward!!!!

Erica C. 
Rating:
1.0

My daughter and I went to pick up the 20ft truck and a tow dolly, the gentleman working asked me to check in online (not for my convenience but for his. He stated that he needed to help the other customers). I had to move the truck over to the tow dolly and hook it up by myself. As I was loading my car onto the tow dolly the tongue lifted up as I did not have it connected correctly. Has two women picking up this type of equipment I would've expected/liked help to make sure I would have a safe and uneventful trip.

Stephanie W. 
Rating:
1.0

The man who runs the location is rude not knowledgeable in uhaul policy and will not call management or uhaul to gain information. We were over charged $280 and when we told him to just put our rental contract on hold so that manager could fix his mistake he refused and closed out the account and charged us anyway. I was very patient with this man non the less. So now I'm on a 1hr hold with uhaul trying to get a refund for charges

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Isaiah M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top