Great employee at the counter!!
Marlon G.
Customer Reviews for Super Quick Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sanjay very professional and knowledgeable. Exceeded all expectations even under the difficult circumstances of my rental.
TYRONE C.Everything was good
donald K.Amazing Customer Service. Would definitely return for future use.
Laquan R.Very courteous and helpful customer service, he assisted me with the uhaul app and how to use it knowledgeable. Equipment was well maintained and clean. Overall great experience
alcia G.Process was easy and efficient. Sanjay had me in and out with excellent customer service. By far my favorite location to reserve U-Haul products in the Killeen area.
Duan L.Very kind and polite on the customer.
KIER NICO R.The field agent who meet us was pleasant & helpful & a great disposition.
Darlene A.Store clerk was very nice and helpful even if he was the only one there and it was busy, he was able to work with me and get me what i needed.
Marcus S.Very professional and helpful extremely courteous a overall pleasant experience I would recommend this location to everyone needing to move and doing it themselves thank you
WILLIAM M.Everything was simple and great location, pick up and drop off...the only issue I had was being charged separately for a utility dolly and a furniture dolly when they were the same one
Jasmine P.Sanjay was absolutely amazing and polite. Even when I tried to pick up my rental days before I actually got it due to the uhaul system being down and he explained what was happening and informed me of everything I needed to know in order to reserve a truck again. He was plain awesome and I will be going back to this location for any further rentals.
priscilla S.Great customer service
Melvin H.The app was down and there is no one to assist. Then I was charged 20.00 for not returning in the app. I contacted the call center... No help there either. I shouldn't have been charged because you app was down.
KANDRA B.Excellent service from pickup to drop off.
Adam M.Good service friendly nice to do business with
ROBERT K.Sanjay was amazing! I was able to get my rental in about 5 minutes and the truck was clean and working for moving our couches. Also I wanted to shout out David (the area manager) for re-routing his day to come and help me when I locked the keys in the uhual truck while I was doing my inspection at the food mart.
Kafarra B.Sanjay was outstanding. He made the transaction easy and he knew what he was talking about. He always provides superior customer service to all his customers.
Harry V.Good customer service and proficient.
Klaus E.Very friendly and nice
Tigre W.My original pick up location was in Copperas Cove. I arrived to learn it was closed. I had to call and figure out what happened. Then the customer Service Rep told me I had to drive to another town to get my truck.
Jude G.I forgot his name but he was very helpful and the whole process was flawless. He explained the process to me and briefed me on what needed to be done in order to have a fast transaction. Thank you for the great service.
godwin D.Thank you for your professional service.
Eric N.Didn't understand why I was charged to use a Dollie ..the truck should have had one..also shouldn't I get my $15 back if I don't have to use my insurance
Christopher B.Staff was extremely helpful
Margareth L.Very nice customer service.
Sumit S.Great customer service and good equipment
Derrick D.Sanjay the guy who was working at the time was very helpful and very nice thank you.
David B.The gentleman at the front desk was so nice and explained everything in detail! Would 10/10 recommend
Taylor L.Sanjay did a great job explaining the details and the costs. I would recommend my friends and family to get their UHauls here. Great experience
Jammie B.Read the information when vehicle is checked in and follow through in a timely manner.
Ina R.The milage was way off and I wasted my time being on hold just to relieve an issue that could have been avoided of Uhaul checks the rental for proper milage and just rely on us
Kevin C.Having somewhere for you to leave your vehicle if you don't have a ride.
Maxell G.SANJAY????
RASHON B.Sanjay's provided Fast great service and handle all my issues I gave him.
Duan L.Customer service at this location is great. Will definitely them again.
Kayla M.The gentleman working there is awesome. He was the only one working there and had multiple customer's and multitasked well. He was very professional and friendly.
Rosa V.very good customer service, SanJay ??????????
NELSON D.I give the quick mart a 10 star +. Keep up the good work...
Gerald W.I really appreciate Mr. Sanjay he was very helpful and gave me a great customer service experience.
CATHRINE B.Sunjai was fantastic in helping me out to get my truck!
Colbi S.Keep Sanjay as representative he is courteous professional explaining in details what expecting of both sides.
kenneth J.Love this location. Fast, efficient, and the staff is always exceptionally friendly.
Benandre P.Good job, way tip make things happen!!!
Maurice B.Maybe inspect equipment for cleanliness
Ezequiel R.The only thing is that the pictures of the truck were incorrect. The frontal picture had the truck with a white bumper and the truck had an all black bumper.
Tania P.It was a great experience overall, better than I expected.
Tyrell B.Employees was great! He was super kind. And very helpful.
SHANNON C.Making the reservation online was super easy, Pick up was quick and easy, dropping off was a little bump in the excellent road, the lady at the gas station was not trained on recieving she was rude in fact. Plus she tried to make me write on a piece of cardboard my information which I wasn't comfortable with. I decided to just check in online which was excellent. I gave above average and not excellent because of the reason but other than that everything went well
Isabel Rita S.Thanks for being there for me ans my family Uhaul. I'll surely use this company in the future.
Christopher B.Please check that the vehicle is actually drivable prior to releasing it to be rented. The brakes were shot and the steering wheel had to much play. It was extremely dangerous diving this vehicle!
Taylor B.Good friendly guy inside store will return
Jose R.Truck was dirty, had to wait awhile to get truck and since it's on a convenient store the customers came first so I had to wait
TERRY G.Staff was awesome and amazing. Very friendly and professional
Kenton C.Actually helpful
RICHARD L.Just need dolly at this location
vAronica W.