Customer Reviews for Supercars
(U-Haul Neighborhood Dealer)

210 reviews

188 Main St   Metuchen, NJ 08840

(732) 710-4186

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(732) 710-4186

188 Main St
Metuchen, NJ 08840

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Clean inside of uhaul truck. Better pricing.

Raquel C. 
Rating:
5.0

Change oil Light was on since the last time I rented this van.

Gary K. 
Rating:
5.0

was hard to close the trailer door, but everything was fine.

Richard C. 
Rating:
5.0

Friendly and quick

Yuriy S. 
Rating:
4.0

Customer did not leave a comment.

Gary K. 
Rating:
5.0

This location was excellent. Very friendly and helpful. Excellent experience. The app is annoying though. The location detection does not work - and the instructions are too much to have to deal with after a day of moving. It would be better to just send a text with the photo of the vehicle parked at the location to a #. Location services on my iPhone did not work- I had to call u-haul…easy enough though.

RAYMOND B. 
Rating:
5.0

Yes he was very helpful to setup the trailer it would be great if the would sale UHAUL hitch and accessories for towing so we don't need to worry about run down Home Depot. But everything was excellent and service. Would rent it at same location

Eli M. 
Rating:
5.0

Customer did not leave a comment.

Winis C. 
Rating:
4.0

Put just about 1/2 tank of gas back in - road only 33 miles so $12.00 of gas was put in by me....I was charged extra - over $15.00 to move that needle a mico slot --- - WAS Overcharged and should be reimbursed. Please respond if you can do this .

jean J. 
Rating:
4.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

Miguel S. 
Rating:
5.0

It was a pleasant experience

Mazhar Q. 
Rating:
3.0

Customer did not leave a comment.

Kimberly N. 
Rating:
5.0

The agent made the drop off process easy.

Leslie H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Donna D. 
Rating:
1.0

STOP OVERCHARGING FOR FUEL COSTS…. 10 GALLONS OF FUEL FOR 50 MILES????? IMPOSSIBLE….!!!!!! I WANT THISE CHARGES RESCINDED OR I WILL CONTACT CORPORATE…. IT IS UNFORTUNATE ONE FRANCHISER RUUNS IT FOR A GREAT COMPANY… VERY DISAPPOINTING….!!

James B. 
Rating:
5.0

Customer did not leave a comment.

Kishore P. 
Rating:
5.0

Customer did not leave a comment.

iric S. 
Rating:
5.0

Easy drop off, staff kind and friendly.

Tim Nga C. 
Rating:
5.0

Customer did not leave a comment.

Jan S. 
Rating:
1.0

For the pickup process using application, it takes 2 hours waiting with the support to pickup which i loose time and efforts, Application and overall gateway response need to be revised.

Waleed G. 
Rating:
1.0

It took 1.5 hours just to take the uhaul the App was not responding properly. I had to call customer service and they also were not able to help properly. The Truck was in bad condition. Brakes were not working fine, the Gas was also almost empty when we picked up. The windshield of driver's seat was broken and was scary while driving as it was falling off again and again

Nirali P. 
Rating:
5.0

Customer did not leave a comment.

Gregg B. 
Rating:
5.0

Customer did not leave a comment.

Kevin Z. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
2.0

Customer did not leave a comment.

Ammar A. 
Rating:
5.0

Customer did not leave a comment.

Michael P V. 
Rating:
5.0

Better parking options.

robert H. 
Rating:
3.0

The place was closed.

Hayeisha L. 
Rating:
3.0

Customer did not leave a comment.

Jigger John B. 
Rating:
4.0

Customer did not leave a comment.

Linda R. 
Rating:
5.0

Customer did not leave a comment.

Brian V. 
Rating:
2.0

1. The Van was not clean enough to be used for the next time. It had a weird smell. 2. The U-Haul app was so poorly made and it was a hassle to upload license and other details. Sometimes the screen just freezes and when we open it back again, it starts fresh and everything has to be uploaded all over again.

Lakshmi Narayana V. 
Rating:
5.0

Incredibly convenient location and process

Aleksandr B. 
Rating:
5.0

Customer did not leave a comment.

jose T. 
Rating:
5.0

I appreciated the friendly service and the ease with which I was able to rent a van and return it.

Joel K. 
Rating:
1.0

Charged more amount .

Shiva A. 
Rating:
5.0

Customer did not leave a comment.

Lloyd M. 
Rating:
4.0

Equipment was cleaned but Too old for Long distance

Ankit B. 
Rating:
5.0

Keep up the goid work

Michal O. 
Rating:
5.0

Customer did not leave a comment.

Elfren C. 
Rating:
4.0

NA

Domenick I. 
Rating:
4.0

Customer did not leave a comment.

Gualdo H. 
Rating:
3.0

The Vehicle was not in condition. The check engine light was turned on

Vamsee Krishna K. 
Rating:
5.0

Customer did not leave a comment.

Pedro C. 
Rating:
3.0

Customer did not leave a comment.

Glenda R. 
Rating:
4.0

Customer did not leave a comment.

Zoe N. 
Rating:
5.0

Customer did not leave a comment.

Ravikumar P. 
Rating:
5.0

Friendly owner excellent customer service!

Laura C. 
Rating:
4.0

Customer did not leave a comment.

Yevgeniy L. 
Rating:
3.0

They moved the original location to this one. Paid for mattress cover that i never received. Paid 6 bucks extra for nothing.

Trong L. 
Rating:
4.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

Easier way to return vehicle after hours.

herman W. 
Rating:
5.0

Customer did not leave a comment.

Johan B. 
Rating:
3.0

When I went to pick the cargo van the gas tank was totally empty I called the dealer about it he told me to take the photo which I have if needed

Gulam H. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
3.0

Customer did not leave a comment.

Krystal L. 
Rating:
2.0

I requested a furniture dolly. It was not in the van upon rental, and since pick up was outside of business hours, I was left stranded and I had to load without dolly. I was disappointed

Oubote S. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Vehicle was below half a tank of gas at pick up. It should be ready for pick up with a full tank of gas.

Gregory H. 
Rating:
5.0

Customer did not leave a comment.

todd F. 
Rating:
5.0

Customer did not leave a comment.

Lochan R. 
Rating:
5.0

Super cars staff are beyond helpful and nice. Great location to take on Uhaul!

Kristin S. 
Rating:
3.0

Trailer had a flat tire - could have caused some serious issues had i not noticed.

claude M. 
Rating:
5.0

I was just upset because I was charged for a utility dolly and there was no utility dolly in my uhaul. I was still charged for this - this is not the first time this has happened. Inconvenience.

BRYAN S. 
Rating:
3.0

The truck had its check engine light on and the steering was grossly out of alignment, the truck pulls hard to the right to the point it's dangerous to drive. I am not concerned about aesthetics or comfort but safety should not be compromised and this truck was unsafe.

Brian M. 
Rating:
5.0

This was the best experience I have ever had in renting a vehicle. Service was fast, efficient, and friendly. The service people were fantastic. I succeeded in renting the vehicle and accomplishing my task in a very short time frame and I am extremely grateful. Thank you very much! You are wonderful!

janice P. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Dinesh C. 
Rating:
4.0

Customer did not leave a comment.

Lisandra T. 
Rating:
3.0

when I pick-up the truck the items I had rent were not inside and I had to wait the next day to pick up, so I had to cancelled my first contract to make sure I didn't get charge for and re do a new one and for me that's a waste of time and money

Emaly C. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline H. 
Rating:
2.0

Have the right truck available and not damaged

Joshua S. 
Rating:
5.0

Customer did not leave a comment.

JAMESSTEWART G. 
Rating:
4.0

The only problem was I was charged 3 gallons of Fule and only drove 12 miles. Either get trucks that get better Fule mileage or figure it out better!

Barry F. 
Rating:
3.0

I didn't receive dolly but I still got charged for it

David D. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

The service provided was excellent. The gentleman who rented my van was extremely polite, courteous, and patient. I can't think of anything that needs improvement and would recommend a rental from Supercars to anyone.

Wendell B. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
5.0

Customer did not leave a comment.

Jomanda M. 
Rating:
5.0

I was very bothered by the fact that after doing the reservation online, I was asked via phone app, to upload my drivers license again, more contact info, work info, another form of ID. If not for on site representative I wold not have been to get the van i filled out the paperwork for.was afraid I wasn't going to be able to sue the van for the van. Not happy. Unsire i ill use U-Haul again in the summer to move my son back into college.

ndrew B. 
Rating:
5.0

Customer did not leave a comment.

Jason R. 
Rating:
3.0

The location wasn't open when we dropped off the truck but the process of doing so remotely was impossible. If you didn't have technological experience it would have been impossible. The location services on my phone weren't working and there were no clear directions on where to leave our keys.

Hanna S. 
Rating:
5.0

Everything was great. Thank you again.

Anthony T. 
Rating:
5.0

Customer did not leave a comment.

Attila S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
1.0

There was snow all over the vehicle. It took us almost 2 hours to get the snow off. I also never received my contract through my email. I had to co tact customer service to retrieve it and I had to contact them to get the lock box code. There was a bunch of wasted time. I am supposed to get $50 for my reservation not being ready, and I never received it.

Kimberly D. 
Rating:
1.0

Customer did not leave a comment.

ELVIN A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

KAREN H. 
Rating:
5.0

Customer did not leave a comment.

Aleksandr B. 
Rating:
5.0

Truck Share App is not the most user friendly Lots of bugs and glitches Took almost a half hour to pick up truck

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

FRANK T. 
Rating:
5.0

They were very friendly and helpful. Location was very convenient.

IANS H. 
Rating:
5.0

Customer did not leave a comment.

Stacy G. 
Rating:
5.0

Very friendly. The van was just what I needed. Thank you

BELINDA T. 
Rating:
4.0

Customer did not leave a comment.

HENRY F. 
Rating:
5.0

Customer did not leave a comment.

KALIFAH J. 
Rating:
2.0

The location is fine but the charges are as agreed upon

Suraj U. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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